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West Bend Nursing and Rehabilitation

4600 West Washington St

3.6(64 ratings)

West Bend Nursing and Rehabilitation — photo 11 / 6

Quick Facts

Memory care setting
Separate memory care cottage with dedicated social worker
Rehab discharge process
Discharge goals mapped within 72 hours of admission
Ownership structure
Part of a multi-site senior care network

What Families Think

West Bend Nursing and Rehabilitation gets mixed feedback: many families and visitors praise the warmth and dedication of specific staff members, especially in the memory care cottage, while a substantial number of reviewers report serious lapses in basic care, food quality, and responsiveness to call lights. The community is part of the American Senior Communities network and offers a structured discharge-planning process for short-term rehab patients.

The Good

  • Staff frequently described as caring and family-like
  • Memory care cottage staff singled out for compassion
  • Long-tenured employees known personally by families
  • Clean, odor-free facility noted by a reviewer
  • Positive experiences reported across dementia care residents

The Bad

  • Multiple reports of unanswered call lights and slow response
  • Several complaints about poor or inconsistent food quality
  • Multiple accounts of neglect, falls, or residents left in distress
  • One report of items stolen from a resident

AI-generated from reviews and community data.

About West Bend Nursing and Rehabilitation

West Bend Nursing & Rehabilitation is located in South Bend, Indiana, and is part of the American Senior Communities network. The community offers short-term rehabilitation, memory care, long-term care, respite care, hospice care, and outpatient therapy, with a stated focus on person-centered support for residents and their families.

Short-Term Rehabilitation is designed for people recovering from stroke, cardiovascular difficulties, orthopedic surgery, or other debilitating conditions, with the goal of helping participants return home safely. The program includes physical, occupational, and speech/language therapies along with an interdisciplinary team of doctors, nurses, therapists, and social workers. Through the community's Road to Recovery program, the care team, patient, and family meet within the first 72 hours after admission to map out discharge goals. Additional services include wound care, fall prevention, contracture management, wheelchair positioning, mobility training, and strength-building and aerobic conditioning programs.

The memory care program is described as structured and research-based, using a person-centered, wellness-based model that incorporates daily activities meant to sustain independence and promote well-being. The approach, including a

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.6overall · 64 ratings combined

3.6★ on Google (63) · 5★ on Yelp (1) · Yelp page ↗

Marty Brown

Apr 2026

via Google

Great care for your mother or father.

jkarbowski2

Apr 2026

via Google

I've never had a more supportive management team than the one here. They truly care about their staff and the residents' wellbeing.

Colin Henderson

Mar 2026

via Google

This building never ceases to amaze me. From the ED to the housekeeper, every single staff member always greets me with a smile and friendly conversation. This is also evident in their interactions with residents. I have been visiting this community for almost 4 years and despite the challenges our long term care facilities face, this team always rises above. If you are looking for long term placement, please consider reaching out to Angie for a tour.<br><br>ASC ROCKS!

Angela Kiser

Mar 2026

via Google

Thank you Bryon Kiser for Volunteering for West Bend & BBQing for our All staff in-service today, it was delicous & we are so thankful for you. YUMMY!

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Frequently Asked Questions

What types of care does West Bend Nursing and Rehabilitation offer?

West Bend Nursing and Rehabilitation offers Assisted Living, At-Home Care, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Where is West Bend Nursing and Rehabilitation located?

West Bend Nursing and Rehabilitation is located at 4600 West Washington St in South Bend, Indiana.

What do families say about West Bend Nursing and Rehabilitation?

West Bend Nursing and Rehabilitation gets mixed feedback: many families and visitors praise the warmth and dedication of specific staff members, especially in the memory care cottage, while a substantial number of reviewers report serious lapses in basic care, food quality, and responsiveness to call lights. The community is part of the American Senior Communities network and offers a structured discharge-planning process for short-term rehab patients.

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Nearby Communities

Other senior living options within 25 miles of South Bend.