Sahrish Sohail
Jun 2026
my mom is a current patient and there nurse staff took 3 hours to get to her!!!
The Madison on Marsh
2245 Marsh Ln
4.2(265 ratings)· Carrollton average: 4.4
1 / 5Quick Facts
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 125
- Care continuity
- Residents can stay as care needs evolve
- Rehab-to-home support
- On-site ADL suite for functional independence
CMS Care Compare
What Families Think
Reviews for The Madison on Marsh are sharply divided: many families praise specific staff members like the Director of Nursing, dietary manager, and social worker for attentive, compassionate care, while a notable number of reviewers report serious lapses in basic care, slow response times, and understaffing, particularly on weekends. The facility is a 125-bed skilled nursing and rehab center within the Cantex Continuing Care Network.
The Good
- Director of Nursing Maria repeatedly praised as hands-on
- Social worker Haley praised for discharge help
- Dietary manager Kevin accommodates picky eaters
- Rehab team described as encouraging and effective
- Facility described as clean with private rooms
The Bad
- Multiple reports of slow response to call lights
- One report of a feeding tube not flushed for 70 days
- Several reviewers cite understaffing, especially on weekends
- One report of misleading information about insurance/financial coverage
- Some families say the main phone line often goes unanswered
AI-generated from reviews and community data.
About The Madison on Marsh
The Madison on Marsh is a 125-bed residential health community located in Carrollton, Texas, offering skilled nursing care within a thoughtfully designed interior setting.
The community provides around-the-clock skilled nursing services along with comprehensive rehabilitation programs, allowing residents to receive care as their needs evolve without the disruption of relocating to another facility.
Among the specialized offerings is an Activities of Daily Living (ADL) suite, designed to help residents restore functional independence and to assist with planning for a safe return home after a stay.
Staff at The Madison on Marsh focus on supporting residents' physical, emotional, and social well-being, aiming to guide individuals and families through the health care journey with care and compassion.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 265 ratings combined
4.2★ on Google (265)
VICTOR BARRY
May 2026
Great place and a very caring and loving staff
Robert Wallace
May 2026
Love this place and the employees are amazing ❤️
Steve Mulford
Apr 2026
Poor in all aspects. Feeding tube not flushed for 70 days. Changed the bandage to mask their lack of care. Left soiled on many occasions. No ccmmunication between patients and stsff. No leadoshipoleadership on all levels incuding mgmt. The main concern floor staff was turning the call light off while not resolving the issue or request. Lack of respect and care. Loud talking and laughing at nurses station.<br>Great staff names:<br>Abraham<br>Ashanti<br>Nanda<br>Elizabeth<br>Evans<br>Quita<br>McClean<br>Angela<br>Jane<br><br>Poor Performers: Too many to list.
christina taylor
Mar 2026
My mom (Jade) has had to be here twice for rehab. She loves the facility & staff. So thank you too all at the Madison!
Frequently Asked Questions
What types of care does The Madison on Marsh offer?
The Madison on Marsh offers Skilled Nursing / Long Term Care.
Where is The Madison on Marsh located?
The Madison on Marsh is located at 2245 Marsh Ln in Carrollton, Texas.
What do families say about The Madison on Marsh?
Reviews for The Madison on Marsh are sharply divided: many families praise specific staff members like the Director of Nursing, dietary manager, and social worker for attentive, compassionate care, while a notable number of reviewers report serious lapses in basic care, slow response times, and understaffing, particularly on weekends. The facility is a 125-bed skilled nursing and rehab center within the Cantex Continuing Care Network.
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