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The Harrison at Heritage

4600 Heritage Trace Parkway

3.9(295 ratings)

The Harrison at Heritage — photo 11 / 5

Quick Facts

Total units
120
Facility size
120-bed skilled nursing facility
Rehab equipment
On-site agility course and terrain park for rehab
Operator network
Part of the Cantex Continuing Care Network

What Families Think

Reviews of The Harrison at Heritage are mixed, with several families praising attentive nursing, CNA, and therapy staff who helped residents recover after hospital stays, while others describe serious lapses in medication timing, cleanliness, and call-light response. Food quality and temperature are recurring complaints, and staffing shortages appear to affect response times.

The Good

  • Physical therapy team praised for effective, energizing sessions
  • Individual CNAs and nurses called out as caring
  • Clean, well-kept courtyards and activity room noted
  • Staff remembered returning residents by name
  • Helped restore mobility after long hospital stays

The Bad

  • One report of unclean room and unsanitary conditions at admission
  • Multiple mentions of slow or missed medication delivery
  • Several reviewers note food arrives cold or lacking quality
  • Multiple reports of slow call-light response due to short staffing

AI-generated from reviews and community data.

About The Harrison at Heritage

The Harrison at Heritage is a 120-bed skilled nursing facility offering transitional care in Fort Worth, Texas. Located in a residential setting designed to feel like home, the community serves both brief and long-term stays with a focus on physical, emotional, and social well-being.

The facility features resort-style amenities including peaceful courtyards and an extensive range of activities such as group exercise, book club, chapel services, games, and crafts. Residents also have easy access to nearby trails, ponds, playgrounds, shops, and entertainment options in the surrounding neighborhood.

Clinical offerings include an Activities of Daily Living (ADL) suite designed to restore functional independence and assist with home discharge planning, as well as an agility course and terrain park for obstacle navigation practice to support rehabilitation goals.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 295 ratings combined

3.9★ on Google (295)

Michelle Hartman

Jul 2026

via Google

At first glance this would seem to be a Heavenly place. Don't fall for the hype. The place basically looks like the pics but it has grown old and faded. But hey, who cares if the place safe, clean and care is good? The safety and security are pretty tight, but look at my pics. My best friend was taken to this home on a Friday afternoon, following hip replacement surgery. The surgery went great, but here were a few medical issues afterwards that I won't go into because of HEPA. They weren't ready at the home, and were still cleaning up the room after a former patient. After waiting the room still was not clean. There was left over food items in the little fridge, and you can see the fecal matter on the front of the commode, a used tissue on the floor. This was still the situation on Sat. afternoon when I visited again. The cold water on the kitchen hand sink didn't work at all. But worst, they claimed to have received no orders for meds. My friend did not receive her first ordered medication until Sat. evening. This include not only pain meds, but her regular blood pressure etc. Her daughter brought her meds from home. The medical issues that arose in the hospital required her to have assistance to get up and walk, such as bathroom. The first three times she used her call light nothing happened. Her daughter and I had to run down an attendant. It seems there is a light right outside her door, but this does not go to the nurses desk. We never could find out if this was everyone or just her room. So, you're dependent on a nurse seeing the light. The problem there was a low number of workers visible, and one very over worked nurse. On Sat. the nurse says, "You know she can make it to the bathroom and I said, "Oh no, she cannot, she has to have help. And the nurse relates that, she has no such orders and I mention, you don't seem to have any orders at all. But she was willing to risk it. On Sat. when I showed up they were changing her bed. seems the plastic food storage bag with ice they'd place on her hips had leaked all over the bed. After this they were able to find a real icepack. When i asked about a water pitcher i was told they couldn't find any and must be out. If they don't have basic supplies that's scary all by itself. I wouldn't put my dog in that place. Luckily my friend got better quickly and is out. I would not put in a review while they still had her in their clutches. Don't let the pictures fool you.

Becky Thimm

May 2026

via Google

I was away from my apartment for 92 days with two hospitalizations. I wasn’t strong enough to go back to my assisted living apartment so I went to Harrison at Heritage to help with skilled nursing care and physical therapy to strengthen me and my abilities to care for myself. The care I received was exceptional. Savannah, who oversaw the food and dietary, cared about my likes and dislikes and made sure I received what I needed. She also is an excellent cook. I had the very best of care by the nurses and the CNAs. To have caregivers to put on compression socks that I have to have correctly without bruising or hurting me was a blessing. All of the staff was kind and courteous to me at all times. When it was time for me to leave and go back to my apartment, I cried. I had received so much support and good care that I didn’t want to leave. I got back to my apartment and decided that I wanted to be closer to the new friends I had made at Harrison at Heritage so 8 days later I moved a mile away. I can go over there and feel the warmth and kindness and hugs that I received at Harrison at Heritage. The physical therapists, housekeepers, maintenance man, cnas, nurses, doctor, PA, everyone made me feel like I could get better and enjoy my future. I send my deepest love to all that I met and cared for me. If I should ever need help again, this would be the only place I would go. The Harrison at Heritage earns so much. Thank you from the bottom of my heart.

Paul Cuttica

Apr 2026

via Google

Communication is non existent. Admin hides in their offices. First night here I waited 5 hours for a pain pill! I've been here 5 weeks and yet to have a meal served hot.... cold scrambled eggs or mashed potatoes don't cut it. I would NOT recommend this facility to anyone! Therapists are great.... CNA MaryAnn and Brittany are outstanding, truly care about their patients.

Nona Taggart

Sep 2024

via Google

There are so many great employees here that go above and beyond to help us each and every day! Evelyn and V and Courtney and Gloria and Kristen and Tomi and Marisol and Savannah and T and Q and Shana just to name very few. Tracy and Spencer and Louis and Lana also all do an amazing job! I love the exercise classes that the therapy does in the mornings they get our heart rate up and get us going and have exercises that are not too terribly stressful so that we can all do them and gets us going for the day! April is also just an amazing person!

Sherri E

Dec 2023

via Google

My mom needed rehab after almost 6 weeks at the hospital. She had a feeding tube and hadn’t walked in 5 weeks. The Harrison was much cleaner and nicer than the other places I looked at. We had to go back to rehab after another hospital visit Thanksgiving. We came back to the Harrison and all the staff were friendly and recognized us. They have an activity room that is warm and inviting. Also 2 courtyards that are well kept and easily accessible. My only negative comment is that just as ALL the rehabs, they are short staffed and can’t get to patients immediately when the light is pushed. And the food was just ok. My mom didn’t care for most of it but she still ate it. I would definitely recommend the Harrison.

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Frequently Asked Questions

What types of care does The Harrison at Heritage offer?

The Harrison at Heritage offers Skilled Nursing / Long Term Care.

Where is The Harrison at Heritage located?

The Harrison at Heritage is located at 4600 Heritage Trace Parkway in Fort Worth, Texas.

What do families say about The Harrison at Heritage?

Reviews of The Harrison at Heritage are mixed, with several families praising attentive nursing, CNA, and therapy staff who helped residents recover after hospital stays, while others describe serious lapses in medication timing, cleanliness, and call-light response. Food quality and temperature are recurring complaints, and staffing shortages appear to affect response times.

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