MyLivingChoice

Sunrise on Hillcrest

13001 Hillcrest Rd

4.8(115 ratings)

Sunrise on Hillcrest — photo 11 / 16

Quick Facts

Total units
80
Care pricing
Care level priced separately from suite cost
Short stays
Short-term respite stays available
Couples housing
Couples can share a private suite together

What Families Think

Families overwhelmingly praise Sunrise on Hillcrest for its attentive, tenured staff and homelike atmosphere, especially in memory care where several relatives describe individualized attention and clear communication. The community holds a 4.8 rating across 115 Google reviews, though one reviewer reported a serious incident involving bed bugs and roaches with no refund offered.

The Good

  • Long-tenured staff frequently praised by name
  • Strong reviews specifically for memory care unit
  • Families note clear, consistent communication from staff
  • Clean, well-maintained building noted by many visitors
  • Dining and food quality repeatedly praised
  • Business office responsive to billing questions

The Bad

  • One report of bed bugs and roaches with no refund offered
  • No published pricing; families must contact community for costs

AI-generated from reviews and community data.

About Sunrise on Hillcrest

Sunrise on Hillcrest is a senior living community located in North Dallas, Texas, at the corner of Hillcrest Road and the 635 access road. The location is central to major highways and near Park Cities, Richardson, Plano, and East Dallas, with convenient access to Watermark Community Church, Temple Shalom, Holy Trinity Greek Orthodox Church, and St. Rita's, as well as to Texas Health Dallas and Medical City Dallas Hospital.

The community offers assisted living, memory care, short-term stays, and hospice coordination. Care plans are personalized, developed in partnership with residents, their families, and physicians to meet individual needs and abilities. Before move-in, a nurse meets with prospective residents to assess healthcare needs and determine an appropriate care level, which is priced separately from the chosen suite. Residents living with Alzheimer's, dementia, or other forms of memory loss receive care through the memory care neighborhood, and hospice services are coordinated with local providers for palliative and end-of-life support.

Daily life includes a calendar of resident-inspired clubs and activities such as a walking club, crafting, cooking, and Bible study. Outdoor amenities include a sun-filled patio, walking paths, and outdoor entertainment spaces. Residents can also participate in art, fitness classes, and other activities suited to personal interests.

Dining features fresh, seasonal cuisine prepared by a culinary team, with a diverse array of menu choices at each meal tailored to personal preferences. The community uses tablet technology to align dietary needs with menu offerings for an individualized dining experience. A bistro is available for snacks such as popcorn, homemade cookies, and fresh fruit, and also serves as a social gathering spot.

Senior apartments come in a variety of floor plans, and accommodations are available for couples who wish to share a private suite. The community has earned the WELL Equity Rating and WELL Health-Safety Rating, and received a 2024 Best of Senior Living award from A Place for Mom.

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Reviews

4.8overall · 115 ratings combined

4.8★ on Google (115)

Alec Brownridge

Jul 2026

via Google

Sunrise on Hillcrest is a wonderful community. I had the opportunity to visit this week. The staff truly care about each resident and many of the staff have been with Sunrise for several years. They take time listen to residents' needs and take actions accordingly.<br><br>The community is welcoming and kind. They have many activities to keep the community active and engaged.

Alexander Alonzo

Jul 2026

via Google

I visited my grandma here and the staff were all extremely kind. The dining area was pleasant to have lunch at and the food was amazing. It is good to know that she is being well taken care of.

Amy V.

Jul 2026

via Google

My father transferred from another facility that closed. He's been at Sunrise for 9 months. Our family could not be more relaxed about him living here. He is always clean, safe & entertained. He lives in the memory care unit where the food is yummy & plentiful, the staff ratio is appropriate, the accommodations are very comfortable, and the atmosphere inviting. Communication has been easy and clear from the business office to nurses and care team. Dad does not realize how pretty the place is, so that part is for me. I plan to consider Sunrise top-of-list for Mom who is coming along next needing AL and Memory Care. Sunrise is financially sound in a category not anticipated to sell or close. We have been extremely happy with our decision to leave Dad in their capable caring hands.

Molly Nelson

Jul 2026

via Google

This review is for staff members Yvonne and Lily, I can’t speak for the facility but if it’s any reflection of these ladies I can only imagine it is just as wonderful as they are.<br><br>I was in a car accident at the intersection out front of the facility, when the firemen brought me to the side of the road these two ladies were truly my guardian angels. They rushed to aid myself and the other driver, praying over us, bringing water, reassuring us that we were okay and that we were blessed. I have never felt such profound kindness and love from strangers. I’m so incredibly thankful for these ladies and cannot thank them enough for being so selfless in their acts, and waiting with me patiently while I waited for my mom to pick me up. This facility is incredibly blessed to have Yvonne and Lily as a part of their staff. God bless and much love ❤️

Kira Harper

Jul 2026

via Google

This community is so beautiful and welcoming. I look forward to visiting again!

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