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Carrollton Health & Rehabilitation Center

1618 Kirby Rd

4.5(124 ratings)· Carrollton average: 4.4

Carrollton Health & Rehabilitation Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Nursing coverage
24-hour nursing care under in-house physicians
Visitor entry system
Photo-ID based visitor check-in system
Therapy focus
Combines modern and hands-on rehab techniques

What Families Think

Families overwhelmingly describe Carrollton Health & Rehabilitation Center as clean, friendly, and attentive, with many reviewers specifically praising the administrator, nursing, and therapy staff by name. A single detailed and highly critical review describes serious care failures, including weight loss, unaddressed maintenance issues, unanswered phones, and a delayed pneumonia diagnosis, standing in sharp contrast to the many positive accounts.

The Good

  • Consistently described as clean and well-maintained
  • Staff repeatedly called friendly, attentive, and caring
  • Physical therapy team praised for effective, individualized rehab
  • Administrator and business office staff singled out for helpfulness
  • Visitor check-in system with photo verification noted as convenient
  • Residents described as happy and well cared for

The Bad

  • One detailed report of missed meals, weight loss, and unanswered phone calls
  • One report of a delayed pneumonia diagnosis and lost belongings
  • One reviewer described ongoing, unresolved room temperature and maintenance issues

AI-generated from reviews and community data.

Carrollton Health & Rehabilitation Center is a senior living community in Carrollton, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 124 reviews.

About Carrollton Health & Rehabilitation Center

Carrollton Health & Rehabilitation Center, located in Carrollton, TX, offers both short-term rehabilitation and long-term nursing care. The community works with residents, their families, and healthcare providers to create a comprehensive and effective care and treatment plan tailored to each individual.

Nursing staff provide 24-hour, round-the-clock care under the direction of in-house physicians. Rehabilitation services combine modern therapeutic techniques with hands-on approaches, and both short and long-term rehabilitation programs are tailored to each resident's needs to help them regain strength and mobility.

The center emphasizes a welcoming, home-like atmosphere focused on comfort, safety, and therapeutic progress for residents working to return to their fullest potential.

A monthly activity calendar offers a wide variety of options throughout the day, designed to help residents of all interests and abilities stay active and engaged.

Types of Care at Carrollton Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Carrollton Health & Rehabilitation Center

4.5overall · 124 ratings combined

4.5★ on Google (124)

Bryce Tripp

Jul 2026

via Google

I’ve had a great experience every time I’ve been at this facility. This staff are kind and welcoming and the place is always clean.

Michael Vertz

May 2026

via Google

I have made several visits to the home to visit a friend. The staff is always friendly. The environment is hospitable and friendly and they keep the facility nice and clean.

Reginald Tatum

May 2026

via Google

Staff was very welcoming and nice!

Alan Brown

May 2026

via Google

Each time I visit my mom in CHR, I am always pleasantly surprised by the kindness of the staff, the cleanliness, and my questions are always answered. Annette at the reception desk is an angel. Alan Brown

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Ask about availability, pricing, or a tour. Your details go only to Carrollton Health & Rehabilitation Center, never sold or shared.

Government Inspection History

13 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 26, 2026Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 5, 2026

Mar 5, 2026Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2026

Jan 30, 2026Health Complaint3 citations
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 19, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 19, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 19, 2026

Dec 1, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 2, 2025

Nov 20, 2025Health Complaint4 citations
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 7, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 7, 2025

May 6, 2025Fire Safety StandardHealth Standard7 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025

  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected May 8, 2025

Jan 14, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 20, 2024

Apr 11, 2024Fire Safety StandardHealth Standard10 citations
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected May 3, 2024

Mar 20, 2024Health ComplaintInfection Control1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 5, 2024

Oct 11, 2023Infection ControlNo citations
Sep 7, 2023Infection ControlNo citations
Jul 18, 2023Infection ControlNo citations
Mar 2, 2023Fire Safety StandardHealth Standard16 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2023

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 25, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 3, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Carrollton Health & Rehabilitation Center offer?

Carrollton Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Carrollton Health & Rehabilitation Center located?

Carrollton Health & Rehabilitation Center is located at 1618 Kirby Rd in Carrollton, Texas.

What do families say about Carrollton Health & Rehabilitation Center?

Families overwhelmingly describe Carrollton Health & Rehabilitation Center as clean, friendly, and attentive, with many reviewers specifically praising the administrator, nursing, and therapy staff by name. A single detailed and highly critical review describes serious care failures, including weight loss, unaddressed maintenance issues, unanswered phones, and a delayed pneumonia diagnosis, standing in sharp contrast to the many positive accounts.

How did Carrollton Health & Rehabilitation Center do on recent health and safety inspections?

Carrollton Health & Rehabilitation Center had 13 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Carrollton Health & Rehabilitation Center?

Submit the Request Information form on this page to connect with Carrollton Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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