4501 Tradition Trail
4.1(326 ratings)
1 / 5Families of residents at Carrara frequently praise the nursing and therapy staff by name, describing successful rehabilitation outcomes and a caring, friendly atmosphere. However, several reviewers flagged inconsistent food quality and slow responses to call lights, especially overnight, and one family reported a serious incident of discrimination by staff.
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Carrara is a skilled nursing facility and rehabilitation center in Plano, Texas, with 112 beds staffed by clinical professionals experienced in resident care. The facility employs a patient-centered approach centered on personalized plans of care that prioritize recovery while supporting the comfort, dignity, and well-being of those served.
The community offers around-the-clock clinical support and a comprehensive rehabilitation program. Services include an Activities of Daily Living (ADL) suite designed to restore functional independence and assist with discharge planning for residents transitioning home.
Carrara provides access to nearby hospitals and restaurants, supporting residents' connections to the broader Plano community.
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Help Me Choose4.1overall · 326 ratings combined
4.1★ on Google (326)
Linda Tyer
Jun 2026
Care was good except at night when call lights were often ignored for long periods of time. Food was substandard. Therapy was fair but understaffed. For the most part staff was friendly and respectful with a few snarky individuals. Supervisors had to be requested several times to get good treatment.
Deb_Is_Goth
May 2026
I have been to many facilities for physical & occupational therapy this has to be the best one I’ve been in the call light is answered in reasonable amount of time, the staff is awesome, from cleaning, cna’s, doctors, therapy, they are friendly, and caring. I want to especially give a recognition to a cna named Samantha, she is superwoman going room to room to check on call lights, she is staying busy giving excellent patient care, that any one can have, Samantha is one of a kind. A total gem, she’s sweet and caring of all patients Carrara is lucky to have a cna like Samantha.
Annie Lakhani
Mar 2026
My mother in law had to stay here for 3 weeks for helping her recover from a fracture in her hips. Although the doctors were good. The nursing staff or perhaps the medial assistants that work there was a whole another story. My mother in law faced racism and discrimination from Indian nurses who had many loud opinions about my mother in law. We visited her daily and there was never a sense of urgency from the other staff members who come in and check up on patients. The front desk staff annd rehab staff were always polite.
Cathey Gilson
Dec 2025
I just moved my mom into Carrara about 3 weeks ago and they have been so fantastic. Nikaia and Tamara helped me so much by expediting my mom’s move, getting her into a PERFECT room that will set her up well for long term. The nurses (shout out to Gertrude!), aides, cleaning staff and even the cosmetologist are sweet and seem trustworthy. It speaks volumes when mom consistently says “everybody is so NICE here”. Thanks guys! Keep up the good work! We look forward to spending her time here at her new home.
Greig Nash
Oct 2025
The facility is very nice with an Impressionist Art motif. However, the food service is unevenly scheduled and the staff sometimes seems distracted. My wife was there two months recovering from NPH. In the end, she had a successful rehabilitation and has made outstanding progress, thanks largely to the wonderful corps of therapists and the caring help of focused nurses. I recommend Carrara for patients with proactive families who interact with all phases of rehabilitation. Special thanks to Kathy, Pooja, Pradip in Therapy; Samantha, Sherrie, and Tish in Nursing; and Pearline in Records.
Carrara offers Skilled Nursing / Long Term Care.
Carrara is located at 4501 Tradition Trail in Plano, Texas.
Families of residents at Carrara frequently praise the nursing and therapy staff by name, describing successful rehabilitation outcomes and a caring, friendly atmosphere. However, several reviewers flagged inconsistent food quality and slow responses to call lights, especially overnight, and one family reported a serious incident of discrimination by staff.
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