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The Belmont at Twin Creeks, photo 11 / 5

Quick Facts

Total units
112
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
112
Facility size
112 licensed skilled nursing beds
Care focus
Both short-term rehab and long-term nursing stays
Operator
Part of the Cantex Continuing Care Network

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of The Belmont at Twin Creeks are mixed, with several families praising the rehab therapy team and individual staff members by name, while others report serious concerns about communication, cleanliness, and follow-through on care needs. One reviewer noted that newer administrative leadership has improved communication and responsiveness compared to past experiences.

What reviewers praise

  • Therapy team praised as skilled and attentive
  • Multiple staff members named and commended by families
  • Front desk staff described as warm and professional
  • New leadership credited with improving communication

What reviewers flag

  • One report of inconsistent staff communication and poor follow-up
  • One report of building needing renovation and unpleasant odor
  • Some reviewers mention rude or inattentive staff members

AI-generated from reviews and community data.

The Belmont at Twin Creeks is a senior living community in Allen, Texas offering Skilled Nursing / Long Term Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.8 out of 5 across 229 reviews.

About The Belmont at Twin Creeks

The Belmont at Twin Creeks is a skilled nursing facility in Allen, Texas, offering 112 beds with around-the-clock medical support and comprehensive rehabilitation programs for both short and longer stays.

The community features courtyard patios, neighborhood cafes, and inviting outdoor spaces designed to support residents' physical, emotional, and social well-being. The facility emphasizes care for the whole person while maintaining personal dignity as a core value.

Types of Care at The Belmont at Twin Creeks

Respite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities

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Reviews of The Belmont at Twin Creeks

3.8overall · 229 ratings combined

3.8★ on Google (229)

Deborah Evetts

Jul 2026

via Google ↗ · Report

Love one was there for a short stay for rehabilitation. They are supposed to oversee a shower 3 times a week as he had an injury that affected balance. We had to keep asking for that shower. He went 4 days without.

Natalee Alvarado

Jun 2026

via Google ↗ · Report

I recommend this place for sure! We sent my mom here to do some rehab after receiving surgery on her left foot and they’ve been great with her. There were some that didn’t exactly do their job correctly and were a bit rude. BUT 4 amazing workers made up for it. Lesly the CNA, George and Grace physical therapist, and James the driver were absolutely amazing and great to my mother.

Lucy Li

May 2026

via Google ↗ · Report

My dad has been at The Belmont at Twin Creeks for the past 2 weeks, and we are very grateful for the care he has received from everyone there, especially Lesly Brou and Bernadette AOR. Lesly is kind, patient, attentive, and always makes sure my dad is comfortable and cared for. Bernadette is incredibly caring and detail-oriented. She carefully manages my dad’s medications, closely monitors his blood pressure, and always takes the time to make sure everything is handled properly. They both truly go above and beyond in caring for my dad, and their compassion and dedication have brought great comfort to our family during a difficult time. Thank you both for everything you do!

ikb

May 2026

via Google ↗ · Report

My dad was admitted here I regret I brought him here as my brother saw 2 rats dancing in the facility.<br>the email you wrote to my response to reply is invalid

Jill Wiser

May 2026

via Google ↗ · Report

We had a very concerning experience at The Belmont at Twin Creeks. Communication with staff was inconsistent, and follow-up on important care needs was lacking. The building also appeared to be in need of renovation, and there were noticeable cleanliness issues, including an unpleasant odor. Based on our experience, we were not confident in the level of attention and care provided. In our case, we had to be very proactive to ensure basic needs were met, which was extremely stressful given the circumstances. I would encourage families considering this facility to ask detailed questions and closely monitor care.

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Government Inspection History

12 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 30, 2026Health Complaint3 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 13, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 13, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 13, 2026

Apr 21, 2026Health Complaint3 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 20, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 20, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2026

May 22, 2025Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2025

Jan 30, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

  • Provide or obtain dental services for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

Aug 23, 2024Health Complaint1 citation
  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2024

Jul 6, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2024

Apr 13, 2024Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2024

Mar 22, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 23, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 23, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024

Feb 14, 2024Infection ControlNo citations
Dec 14, 2023Infection ControlNo citations
Aug 28, 2023Infection ControlNo citations
Feb 7, 2023Fire Safety StandardHealth Standard1 citation
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Belmont at Twin Creeks offer?

The Belmont at Twin Creeks offers Respite / Short-Term Care and Skilled Nursing / Long Term Care.

How much does The Belmont at Twin Creeks cost?

The Belmont at Twin Creeks has not published its pricing. For context, communities in Allen that publish rates start around $2,530 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does The Belmont at Twin Creeks offer respite or short-term stays?

Yes. The Belmont at Twin Creeks lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is The Belmont at Twin Creeks located?

The Belmont at Twin Creeks is located at 999 Raintree Circle in Allen, Texas.

What do families say about The Belmont at Twin Creeks?

The Belmont at Twin Creeks carries a 3.8 out of 5 rating from 229 Google reviews. Reviews of The Belmont at Twin Creeks are mixed, with several families praising the rehab therapy team and individual staff members by name, while others report serious concerns about communication, cleanliness, and follow-through on care needs. One reviewer noted that newer administrative leadership has improved communication and responsiveness compared to past experiences. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did The Belmont at Twin Creeks do on recent health and safety inspections?

The Belmont at Twin Creeks had 12 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Belmont at Twin Creeks?

Submit the Request Information form on this page, or contact The Belmont at Twin Creeks directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Belmont at Twin Creeks? Claim this listing to update photos, pricing, and details. It's free.

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