MyLivingChoice

StoryPoint Riverwoods

2210 E Park Ave.

3.7(15 ratings)· Des Moines average: 4.2

Part of StoryPoint · 208 communities · 4.5★ average · (11 others nearby)

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StoryPoint Riverwoods, photo 11 / 6

Quick Facts

Starting price
$4,350/mo

35% above the Des Moines median

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of StoryPoint Riverwoods (formerly Edencrest at Riverwoods) are sharply divided: several families praise the warmth of the staff, the food, and the sense of community, while others report serious safety and care failures, including a resident injury, unsanitary conditions, and communication breakdowns with memory care.

What reviewers praise

  • Friendly, welcoming staff noted by many reviewers
  • Good food and salad bar praised repeatedly
  • Engaging activities and entertainment for residents
  • Family-like community feel described by reviewers

What reviewers flag

  • One report of a resident injured by another patient with no follow-up
  • One report of a resident found in a cleaning closet after bed bugs
  • Multiple mentions of high staff turnover and understaffing
  • Several complaints about unreturned calls and poor communication
  • One report of extra billing charges beyond quoted price

AI-generated from reviews and community data.

StoryPoint Riverwoods is a senior living community in Des Moines, Iowa offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Published pricing starts around $4,350 per month. Families rate it 3.7 out of 5 across 15 reviews.

About StoryPoint Riverwoods

StoryPoint Riverwoods is an independent living and assisted living community in Des Moines, Iowa. The community offers 24-hour staff, medication management, an emergency call system, housekeeping, wheelchair accessibility, and gathering spaces with social activities throughout the week.

Reviews are sharply divided. Several reviewers praised the community's welcoming atmosphere, activities programming, and caring staff who make residents feel at home. Others reported serious concerns including staff turnover and communication failures, inadequate responses to health and safety issues, and disputes over billing and care quality. One reviewer noted that "the dedicated activities staff keep everyone engaged throughout the day." Prospective residents and families should seek current information directly from the community given the mixed experience reported.

Types of Care at StoryPoint Riverwoods

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of StoryPoint Riverwoods

3.7overall · 15 ratings combined

3.7★ on Google (15)

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allyson

Mar 2026

via Google ↗ · Report

Riverwoods is a hidden gem in the South Des Moines area. From the welcoming receptionist who greets residents and visitors each morning, to the dedicated activities staff who keep everyone engaged throughout the day, to the exceptional caregivers who go above and beyond to ensure every resident feels valued, comfortable, and at home—every detail reflects a true sense of community. It truly has a family feel, where each person makes a difference every single day. I can’t say enough about how warm and welcoming this community is, and I would confidently recommend Riverwoods to any of my loved ones.

Shannon Rowles

Dec 2024

via Google ↗ · Report

Residents and staff are so welcoming! Great activities and entertainment for residents and families.the salad bar and food is A+++

Abigail Snider

May 2024

via Google ↗ · Report

Outstanding community! Very welcoming, amazing management, high skilled staff and the sweetest residents! I would recommend Riverwoods for anyone I love!

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By submitting, you're okay with us and StoryPoint Riverwoods reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does StoryPoint Riverwoods offer?

StoryPoint Riverwoods offers Assisted Living and Memory Care.

How much does StoryPoint Riverwoods cost?

Published pricing at StoryPoint Riverwoods starts around $4,350 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is StoryPoint Riverwoods located?

StoryPoint Riverwoods is located at 2210 E Park Ave. in Des Moines, Iowa.

What do families say about StoryPoint Riverwoods?

StoryPoint Riverwoods carries a 3.7 out of 5 rating from 15 Google reviews. Reviews of StoryPoint Riverwoods (formerly Edencrest at Riverwoods) are sharply divided: several families praise the warmth of the staff, the food, and the sense of community, while others report serious safety and care failures, including a resident injury, unsanitary conditions, and communication breakdowns with memory care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit StoryPoint Riverwoods?

Submit the Request Information form on this page, or contact StoryPoint Riverwoods directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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