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StoryPoint Riverwoods

2210 E Park Ave

3.7(15 ratings)· Des Moines average: 4.2

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StoryPoint Riverwoods, photo 11 / 6

Quick Facts

What Families Think

Reviews of StoryPoint Riverwoods (formerly Edencrest at Riverwoods) are sharply divided: several families praise the warmth of the staff, the food, and the sense of community, while others report serious safety and care failures, including a resident injury, unsanitary conditions, and communication breakdowns with memory care.

The Good

  • Friendly, welcoming staff noted by many reviewers
  • Good food and salad bar praised repeatedly
  • Engaging activities and entertainment for residents
  • Family-like community feel described by reviewers

The Bad

  • One report of a resident injured by another patient with no follow-up
  • One report of a resident found in a cleaning closet after bed bugs
  • Multiple mentions of high staff turnover and understaffing
  • Several complaints about unreturned calls and poor communication
  • One report of extra billing charges beyond quoted price

AI-generated from reviews and community data.

StoryPoint Riverwoods is a senior living community in Des Moines, Iowa offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 15 reviews.

About StoryPoint Riverwoods

StoryPoint Riverwoods is a assisted living and independent living community in Des Moines, Iowa.

Families rate StoryPoint Riverwoods 3.7 out of 5 based on 15 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at StoryPoint Riverwoods

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of StoryPoint Riverwoods

3.7overall · 15 ratings combined

3.7★ on Google (15)

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allyson

Mar 2026

via Google ↗

Riverwoods is a hidden gem in the South Des Moines area. From the welcoming receptionist who greets residents and visitors each morning, to the dedicated activities staff who keep everyone engaged throughout the day, to the exceptional caregivers who go above and beyond to ensure every resident feels valued, comfortable, and at home—every detail reflects a true sense of community. It truly has a family feel, where each person makes a difference every single day. I can’t say enough about how warm and welcoming this community is, and I would confidently recommend Riverwoods to any of my loved ones.

Shannon Rowles

Dec 2024

via Google ↗

Residents and staff are so welcoming! Great activities and entertainment for residents and families.the salad bar and food is A+++

Abigail Snider

May 2024

via Google ↗

Outstanding community! Very welcoming, amazing management, high skilled staff and the sweetest residents! I would recommend Riverwoods for anyone I love!

Chloie rosenbalm

May 2024

via Google ↗

Amazing management, staff, and residents!

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Ask about availability, pricing, or a tour. Your details go only to StoryPoint Riverwoods, never sold or shared.

Frequently Asked Questions

What types of care does StoryPoint Riverwoods offer?

StoryPoint Riverwoods offers Assisted Living and Independent Living.

Where is StoryPoint Riverwoods located?

StoryPoint Riverwoods is located at 2210 E Park Ave in Des Moines, Iowa.

What do families say about StoryPoint Riverwoods?

Reviews of StoryPoint Riverwoods (formerly Edencrest at Riverwoods) are sharply divided: several families praise the warmth of the staff, the food, and the sense of community, while others report serious safety and care failures, including a resident injury, unsanitary conditions, and communication breakdowns with memory care.

How can families visit StoryPoint Riverwoods?

Submit the Request Information form on this page to connect with StoryPoint Riverwoods and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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