MyLivingChoice

Independence Village of Waukee

1650 SE Holiday Crest Cir

4.2(87 ratings)

Independence Village of Waukee — photo 11 / 10

Quick Facts

Starting price
$2,599/mo
Total units
185
Year opened
2006
Rehab therapy
On-site PT, OT, and speech therapy team
Short-term stays
Respite visits offered for trial periods
Skilled nursing
Separate long-term skilled care unit on-site
Medicaid for memory care
Reviewers say memory care does not accept Medicaid

What Families Think

Reviewers of Independence Village of Waukee overwhelmingly praise the caring, attentive staff and strong skilled-nursing/rehab care, describing a warm, activity-filled community. A smaller but notable set of reviews raise serious concerns about billing practices, unreturned calls, and confusion over Medicaid coverage for long-term and memory care.

The Good

  • Staff frequently described as warm and attentive
  • Skilled nursing and rehab care praised repeatedly
  • Clean, welcoming common areas and living spaces
  • Wide variety of activities keeps residents engaged
  • Respite stays available for short-term needs
  • Ambassador program helps residents feel connected

The Bad

  • Several reports of unreturned calls and poor communication from management
  • Multiple reviewers describe confusion or broken promises about Medicaid coverage for long-term/memory care
  • One report of aggressive price negotiation and repeated fee increases for memory care
  • One report of lost belongings and billing mismanagement after a resident's death

AI-generated from reviews and community data.

About Independence Village of Waukee

 

The Best In Senior Living For More Than 40 Years

Our StoryPoint Group communities offer the best in senior living for one reason: we care. Our team is dedicated to helping our residents shine every day and make the most of their retirement. With convenient on-site amenities, chef-prepared meals, social activities, and more, our residents enjoy life in a vibrant community full of possibilities.

That’s how more than 70 of our communities won the “Best of Senior Living” award, an accolade based on the reviews of those we serve. Are you or a loved one ready to experience maintenance-free living, expert care, and new ways to thrive every day?

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Floor Plans

Independence Village of Waukee floor plan 1Independence Village of Waukee floor plan 2Independence Village of Waukee floor plan 3Independence Village of Waukee floor plan 4Independence Village of Waukee floor plan 5Independence Village of Waukee floor plan 6Independence Village of Waukee floor plan 7Independence Village of Waukee floor plan 8Independence Village of Waukee floor plan 9Independence Village of Waukee floor plan 10

Reviews

4.2overall · 87 ratings combined

4.2★ on Google (87)

Valley Lakes

Apr 2026

via Google

I highly recommend this community. The team is amazing. I had a great time visiting.

Tabby Mai

Apr 2026

via Google

I recently had a school project where I presented oral care education to the staff at this assisted living facility, and I had such a great experience. They were incredibly receptive from the start and immediately welcomed the opportunity to have me come in. The staff was very friendly, engaged, and genuinely interested in learning how to better care for their residents’ oral health. It was clear that they truly care about the people they serve and go above and beyond to support their overall well-being, including oral care. From what I observed, they do a wonderful job making sure their residents are well cared for in every aspect. I would absolutely recommend this facility to anyone looking for a place where residents are treated with kindness and attention.

Julie Gootee

Mar 2026

via Google

My husband and I toured Independence Village of Waukee to see about his mother possibly moving into their community. We were very impressed with their facility. Alivia, who took us on the tour, was very friendly and thorough about details of living there. It was obvious as we toured that Alivia is liked by residents and people there appeared content and happy. The rooms were spacious with adequate closet and storage space. Alivia described numerous activities that their residents can do and be involved in. The price to live there is more reasonable and affordable compared to other retirement facilities we have toured. We would definitely recommend it to others looking for a place for their loved ones!

Bob X

Mar 2026

via Google

Excellent tour and clear pricing structure. The staff was very kind, friendly and helpful.

Randy Byers

Mar 2026

via Google

I recently visited with Brandon at the Waukee, IA location regarding a family member who is dealing with dementia. She lives several states away and up till now has been dependent on help from neighbors and friends. I was looking for advice on how best to arrange proper help for her. Brandon was more than willing to help answer my questions. He listened to me describe the situation and was glad to make phone calls on my behalf to some of the care agencies where my family member lives. Later than afternoon I received a call from one of those agencies who put me in contact with the right people who could help me. His assistance was exactly what I needed. In less than 2 days, thanks to Brandon taking the time to steer me in the right direction, I have arrived at what appears to be a workable solution in helping my family member receive the qualified assistance she needs. When I didn't know what to do or who to call, Brandon took over and introduced me to the right people! I can't thank Brandon enough for his understanding, professional guidance, time and willingness to help. I give him 10 stars out of 5!!!!! What a relief for me and my family to have met him!

Request information

Ask about availability, pricing, or a tour. Your details go only to Independence Village of Waukee — never sold or shared.

Frequently Asked Questions

How much does Independence Village of Waukee cost?

Published pricing at Independence Village of Waukee starts around $2,599 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.

Where is Independence Village of Waukee located?

Independence Village of Waukee is located at 1650 SE Holiday Crest Cir in Waukee, Iowa.

What do families say about Independence Village of Waukee?

Reviewers of Independence Village of Waukee overwhelmingly praise the caring, attentive staff and strong skilled-nursing/rehab care, describing a warm, activity-filled community. A smaller but notable set of reviews raise serious concerns about billing practices, unreturned calls, and confusion over Medicaid coverage for long-term and memory care.

Work at Independence Village of Waukee? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Waukee.