1 / 5Home Instead is a home health and hospice agency serving families in the Urbandale/West Des Moines area, with all 40 Google reviews rating it 5 out of 5. Reviewers consistently describe long-term, personal caregiving relationships where the same care pro stayed with a family for years, handling everything from meals and bathing to medication management and doctor coordination.
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Home Instead is a home care agency serving Urbandale, Iowa offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include 24-Hour Staff, Medication Management and Grocery Shopping and Errands. Families rate it 5.0 out of 5 across 40 reviews.
Home Instead in Urbandale, Iowa provides home health and hospice care, serving families who need in-home support for aging or ill relatives. The service brings trained care professionals into clients' homes to manage daily living needs, medical care, and end-of-life support.
Families consistently praise the reliability and personal relationships that develop with Home Instead caregivers. Multiple families report that the same caregiver has stayed with them for years, becoming integrated into family life. One family described how caregivers "anticipated our needs sometimes before we knew what was needed." Practical support includes meal preparation, medication management, assistance with bathing and physical therapy, doctor coordination, and prescription pickups, tasks that families say lift significant burden from relatives managing care.
The service maintains a 5-star rating across 40 Google reviews. Families highlight the peace of mind that comes from responsive, available staff who adapt seamlessly as care needs shift, such as transitioning between family members or stepping into hospice care.
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Help Me Choose5overall · 40 ratings combined
5★ on Google (40)
Nina Schreier
Apr 2026
Home Instead has been wonderful to work with. Dawson is always available any day of the week whenever I have questions or needs, which gives me a lot of peace of mind. The team is responsive, reliable, and truly cares. I highly recommend them!
elbo
Oct 2025
Home Instead Care Pros took care of our family member for over two years. Have only positive things to say! We no longer had to worry about her not eating as the Care Pros made meals. Some of the breakfasts were fantastic! Home Instead also managed all medications, giving as appropriate, interfacing with the doctor and picking up prescriptions. This was a huge help to the family. Additionally, the Care Pros were so good at providing companionship and ensuring our family member maintained social relationships. Overall, Home Instead gave us peace of mind and took wonderful care of our family member.
Susan Uedelhofen
Aug 2025
I absolutely love my HomeInstead caregiver Jamie! She’s been with my mom and I for over three years, she’s like family to us. We’re so very grateful for Jamie’s exceptional caregiving.
Bill Streb
Aug 2025
Jamie has been our helper since the beginning anticipating our needs sometimes before we new what was needed she's always on time and assists us with bathing shopping and physical therapy we're very happy with Home Instead okay.
Theron Bobzin
Jun 2025
We have had Home Instead in our home for 2.5 years in West Des Moines, Ia. A number of our care givers have become family. After one parent passed away, care was shifted to the other parent seemlessly. We are down to the last handful of days in need of their services and saying goodbye to each individual. Thank you so much Home Instead Professionals. The Bobzins / Falks
Home Instead offers At-Home Care.
Home Instead is located at 7017 Hickman Rd in Urbandale, Iowa.
Home Instead is a home health and hospice agency serving families in the Urbandale/West Des Moines area, with all 40 Google reviews rating it 5 out of 5. Reviewers consistently describe long-term, personal caregiving relationships where the same care pro stayed with a family for years, handling everything from meals and bathing to medication management and doctor coordination.
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