Janet Allen
Jul 2025
Like living in a glamorous treehouse with the coolest people. Free from the responsibilities of home maintenance and living our best, most meaningful days 💖
1 / 6Quick Facts
- Pricing structure
- Meals billed separately from base rent
- Building history
- Property converted from resident co-op to rental
What Families Think
Reviewers overwhelmingly describe The Arbordale as a warm, tight-knit independent living community with attentive staff, varied activities, and well-liked dining. One detailed negative review raised concerns about aggressive sales tactics and pricing inconsistencies, and about extra fees beyond the base community charge.
The Good
- Friendly, caring staff repeatedly praised by residents
- Spacious apartments with ample closet and kitchen space
- Free transportation to doctor appointments
- Underground, climate-controlled parking garage
- Wide variety of activities: crafts, woodworking, games, movies
- Walking/bike trail behind the building with wildlife views
The Bad
- One report of aggressive, high-pressure sales tactics
- One reviewer said quoted pricing didn't match actual costs
- Meals and some activities billed as extra fees on top of rent
- One reviewer found hallway layout and decor confusing/dated
AI-generated from reviews and community data.
The Arbordale is a senior living community in Urbandale, Iowa offering Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.8 out of 5 across 24 reviews.
About The Arbordale
The Arbordale is an independent living community located in Urbandale, Iowa. The community is designed for seniors seeking freedom from home maintenance and the responsibilities of single-family living, offering residents the opportunity to pursue their interests and enjoy a low-maintenance lifestyle.
At The Arbordale, residents benefit from an environment prioritized around personal fulfillment, with opportunities to pursue favorite interests, explore new hobbies, and engage socially. The community emphasizes creating a welcoming atmosphere where each resident can relax or pursue adventures as they wish, while being freed from the never-ending upkeep and chores that homeownership requires.
Community life at The Arbordale centers on new friendships, stimulating events, and social engagement. Residents have the flexibility to take it easy when they choose or pursue new adventures, with the ability to create a unique living space that reflects their personal style.
Types of Care at The Arbordale
Independent Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Arbordale
4.8overall · 24 ratings combined
4.8★ on Google (24)
Sarah Hubbard (Sparkly)
Jun 2025
Their marketing department called multiple times a day along with emails & texting. I was communicating with them but they continued excessively contacting me. I eventually agreed to take a tour though I had already mostly decided on where I was going to live.<br><br>I gave them an honest look. The pricing the marketing department gave did not match what the salesman gave. He did not have any availability in the first four tiers of pricing which is not what marketing said.<br><br>His first story was how they were formally a co-op and have changed into rentals. That is not a good sales pitch. So people bought & had "rent" and got a partial refund and now just get to rent. Cringy.<br><br>The Arbordale has some good qualities. It needs updating. It is pricey. Compared to other places on the market, I don't find it competitive.<br><br>Plus the salesman, Mike, who I have tried very hard to be polite & patient with is overly aggressive. I have told him several times I have already signed a lease somewhere else yet he continues to contact me.<br><br>I don't understand the over aggressive tactics of The Arbordale. It's not effective or convincing. It brings a desperate feeling. I had left a very polite review with the referring company but I think it's past time for my honest experience.<br><br>I tried to contact The Arbordale directly to discuss this with them but they did not want to do that. They just want to make sales. They don't want to know what they are doing wrong. I would NEVER live there let alone but the care of a loved one there.<br><br>I will say their craft room is very impressive. The wooded area is very nice and is not easy to find with many of the newer places. The apartments seemed nice. Though for being mid tier, they should be.<br><br>The washer/dryer were old and would never hold a comforter. They were the all in one unit type. The meals are extra. The community fee is $2750 and many activities have a fee on top of that.<br><br>The halls are all beige no matter what floor you are on. It's a very confusing layout. Mike, the salesman, was getting turned around the entire time. I kept saying that I would be lost the whole time. I have a vision issue. I would think painting the floors different colors would be helpful. Something. Different color carpet. I don't know.<br><br>It's definitely got room for improvements. But it's not all bad. The gal at the front desk is very friendly & helpful. I am sure she is a great asset to the residents. I enjoyed meeting & speaking with her.
Kim Dilky
Jun 2025
We have lived here almost a year now and it has been the best decision my husband and I have made. This is OUR home and we LOVE it. The people who live here have welcomed us with open arms. You can be as active as you want. Between the exercise class to Saturday night movies there is always something to do. Our apartment is so bright with the many windows to let in the sunshine. The closet space is amazing. Our kitchen is big enough for the two of us to be in at the same time. All space is utilized amazingly. I believe this is the best kept secret in Urbandale. The Arbordale is THE best place to live and I am so glad we have moved here. A very special community.
Martha Komma
Jun 2025
The Arbordale is the perfect fit for me with it’s beautiful and spacious apartments and amazing views. The staff is extraordinary with everyone being treated with so much kindness and respect. We may even have a treat or donut delivered to our door just because! We have an outstanding chef who is always eager to create all our favorites. The activities provided are so varied and fun with great response by the residents. We are all so diverse and have chosen this wonderful community to call home and have made friendships that will last a long time. I can’t imagine myself living anywhere else. Thank you Arbordale.
Tracey Hughes
Oct 2024
Mike and team at Arbordale are wonderful. The facilities are clean and spotless. All the residents I met yesterday had nothing but positive and encouraging things to say about and their experiences there as they sat together in the dining room. Community and being around others is key for the elderly as opposed to sitting home alone in solitude. Looking forward to this next chapter for my 80 year old mother to have a fresh, new start ❤️
Frequently Asked Questions
What types of care does The Arbordale offer?
The Arbordale offers Independent Living.
Where is The Arbordale located?
The Arbordale is located at 2727 82nd Pl in Urbandale, Iowa.
What do families say about The Arbordale?
Reviewers overwhelmingly describe The Arbordale as a warm, tight-knit independent living community with attentive staff, varied activities, and well-liked dining. One detailed negative review raised concerns about aggressive sales tactics and pricing inconsistencies, and about extra fees beyond the base community charge.
How can families visit The Arbordale?
Submit the Request Information form on this page to connect with The Arbordale and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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