MyLivingChoice

StoryPoint Timberline

14001 Douglas Pkwy.

4.1(15 ratings)· Urbandale average: 4.4

Part of StoryPoint · 208 communities · 4.5★ average · (11 others nearby)

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StoryPoint Timberline, photo 11 / 6

Quick Facts

Starting price
$3,636/mo

4% below the Urbandale median

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

What reviewers praise

  • Offers both assisted living and independent living options
  • Rated 4.2 out of 5 by families on Google

AI-generated from reviews and community data.

StoryPoint Timberline is a senior living community in Urbandale, Iowa offering Assisted Living, Memory Care and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Published pricing starts around $3,636 per month. Families rate it 4.1 out of 5 across 15 reviews.

About StoryPoint Timberline

StoryPoint Timberline is an independent living and assisted living community in Urbandale, Iowa. The community offers 24-hour staffing, medication management, housekeeping, laundry service, dietary accommodations, an emergency call system, private rooms, and wheelchair accessibility. Social activities and gathering spaces support an active lifestyle.

Reviewers consistently praise the care and attention residents receive, noting that staff prioritize residents' wellbeing and keep them engaged with regular activities like bingo and music events. Families report feeling confident about their relatives' safety and quality of life at the community. However, reviews are mixed regarding staffing consistency, with some expressing concerns about turnover and its impact on service delivery.

Types of Care at StoryPoint Timberline

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of StoryPoint Timberline

4.1overall · 15 ratings combined

4.1★ on Google (15)

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Kathie Costley

Sep 2026

via Google ↗ · Report

My mother has been a resident there since December 3,2025. The care she receives is wonderful! The staff are all about the residents and their families. I live in Florida, yet I have the peace in my heart knowing my mom is in a safe place and being well taken care of. I love that they keep my mom active instead of her just watching TV. She plays Bimgo three times a week, attends the music concerts they offer, and enjoys crafts. The other day I was so excited to see a picture of mom and her painted angel because she went on a field trip to a pottery store. This brought tears to my eyes mainly because she got to ride in the van we talked about during one of my visits.<br><br>Thank you for taking care of my mom❤️

Tristan Halstead

Jul 2026

via Google ↗ · Report

This place is a lie. They do not treat the patients and people living here at all. It took days for the facility to realize my grandma was taken to the hospital. When my grandma died they immediately started pushing for another month on the lease a day after my grandma passed because we didn’t give them 30 days notice… also before she passed they said if she were to fall again or too hard to manage and take care of she’d be kicked out of this facility. This place is only here for the money and bed side manner is lacking. They also have patients sign important documents when they are not mentally capable at times. Just watch after your loved ones, this place doesn’t care like they should…

Toni Farris

Jul 2026

via Google ↗ · Report

My parents moved into Edencrest (now StoryPoint) at Timberline in November 2025. Their experience has been outstanding. The entire staff are so friendly, caring and supportive. They really make you feel welcome and part of the community that they have here. When my father needed hospice care after being diagnosed with cancer, the medical team went above and beyond to help out and worked hand in hand with hospice to make the transition so smooth. We are so grateful for Geoff Counasse’s leadership as the executive director - he certainly leads by example to show his sincere care for those living in this facility.

Teresa Zahren

Dec 2025

via Google ↗ · Report

Concerns about staffing levels and turn over. Lack of consistency among staff creates a break down in services.

Jennifer Harrison

Nov 2025

via Google ↗ · Report

It was fun to see family and eat a delicious dinner and make fantastic memory’s.

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By submitting, you're okay with us and StoryPoint Timberline reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does StoryPoint Timberline offer?

StoryPoint Timberline offers Assisted Living, Independent Living and Memory Care.

How much does StoryPoint Timberline cost?

Published pricing at StoryPoint Timberline starts around $3,636 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is StoryPoint Timberline located?

StoryPoint Timberline is located at 14001 Douglas Pkwy. in Urbandale, Iowa.

What do families say about StoryPoint Timberline?

StoryPoint Timberline carries a 4.1 out of 5 rating from 15 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit StoryPoint Timberline?

Submit the Request Information form on this page, or contact StoryPoint Timberline directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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