MyLivingChoice

Immanuel: Deerfield

13731 Hickman Road

4.5(8 ratings)· Urbandale average: 4.4

Immanuel: Deerfield, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
30
Spiritual care
Pastoral support open to all faiths and backgrounds
Residential care nursing
Around-the-clock nursing care in home-like setting

What Families Think

Reviewers describe Deerfield as a warm, well-run community with attentive, compassionate staff, especially praised for care given as a parent's needs increased. Ratings are largely positive (4.5 average), though one reviewer reported a negative customer service experience without further detail.

The Good

  • Staff described as friendly, dedicated, and compassionate
  • Care praised during resident's increasing needs over time
  • Full continuum from independent living to skilled nursing
  • Spacious, well-decorated resident rooms noted by reviewers
  • On-site ice cream parlor and coffee bar

The Bad

  • One report of poor customer service experience, no detail given
  • No published pricing information available

AI-generated from reviews and community data.

Immanuel: Deerfield is a senior living community in Urbandale, Iowa offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 4.5 out of 5 across 8 reviews.

About Immanuel: Deerfield

Immanuel: Deerfield is a retirement community located in Urbandale, Iowa, situated on 46 peaceful acres near Des Moines, Johnston, and Waukee. The community offers independent living, assisted living, and residential care options tailored to support residents at different stages of retirement.

The community features beautifully designed senior apartments and cozy townhomes surrounded by lush greenery, walking trails, and a scenic lake. Residents enjoy chef-prepared dining, a modern fitness center, and maintenance-free living. The campus blends natural surroundings with convenient access to nearby shopping, dining, and entertainment in central Iowa.

Assisted living at Deerfield provides comprehensive support including assistance with activities of daily living such as medication management, toileting, dressing, and grooming, along with alleviation of daily chores like housekeeping, meals, laundry, and transportation. Residential care offers around-the-clock nursing care and assistance with all activities of daily living in a home-like environment.

The community emphasizes wellness and enrichment through an active lifestyle. Residents participate in social events, wellness programs, and the Immanuel Adventures wellness program designed to explore senior wellness beyond the retirement community. The Immanuel Explorers provide yearly travel experiences across the nation for residents from all Immanuel communities.

Spiritual support is integral to the Immanuel lifestyle, embracing individuals of all faiths and backgrounds. The community offers diverse musical opportunities including vocal and chime choirs that perform at various venues and community events. Well-equipped wellness centers with expert staff support residents' fitness goals through diverse programs and state-of-the-art equipment.

Types of Care at Immanuel: Deerfield

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Immanuel: Deerfield

4.5overall · 8 ratings combined

4.5★ on Google (8)

Courtney Clark

Apr 2026

via Google

Deerfield is a wonderful senior living community. It's beautifully decorated with spacious rooms. The staff there are amazing and dedicated to the overall well-being of the residents. Highly recommend!

Angela Carey

Nov 2025

via Google

Friendly staff always!! These five stars are for them all the way:) The residents are usually nice people as well. The ice cream parlor with coffee is a bonus!

Melanie Mason

Jul 2024

via Google

My mom stayed in Deerfield assisted living, and the care she received was exceptional. The team showed her compassion, respect, and love throughout her time there, even as her needs increased and she needed more help. I highly recommend Deerfield retirement community.

Taylor Hagedorn

Sep 2023

via Google

Deerfield is a phenomenal senior living community with a full continuum of care!

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Government Inspection History

3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 27, 2025Fire Safety StandardHealth Standard4 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025

Apr 25, 2024Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

Mar 9, 2023Fire Safety StandardHealth Standard3 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Immanuel: Deerfield offer?

Immanuel: Deerfield offers Independent Living and Skilled Nursing / Long Term Care.

Is Immanuel: Deerfield pet friendly?

Yes. Immanuel: Deerfield lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Immanuel: Deerfield located?

Immanuel: Deerfield is located at 13731 Hickman Road in Urbandale, Iowa.

What do families say about Immanuel: Deerfield?

Reviewers describe Deerfield as a warm, well-run community with attentive, compassionate staff, especially praised for care given as a parent's needs increased. Ratings are largely positive (4.5 average), though one reviewer reported a negative customer service experience without further detail.

How did Immanuel: Deerfield do on recent health and safety inspections?

Immanuel: Deerfield had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Immanuel: Deerfield?

Submit the Request Information form on this page to connect with Immanuel: Deerfield and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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