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Genesis Senior Living Center

5608 SW 9th St

3.2(25 ratings)· Des Moines average: 4.2

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Genesis Senior Living Center, photo 11 / 5

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Genesis Senior Living Center are sharply divided: some families praise the staff's warmth and community activities, while others describe serious, life-threatening lapses in medical care. The community's 3.2 out of 5 rating from 25 Google reviews reflects this split experience.

What reviewers praise

  • Staff described as compassionate and family-like
  • Management recognizes employees who go above and beyond
  • Regular activities like Bible studies, Bingo, and pet visits
  • Some families feel it's a true home for residents

What reviewers flag

  • Multiple reports of serious medication errors and overdoses
  • Reports of falls due to alleged negligence
  • One account of inadequate oxygen monitoring for a resident with COPD
  • Families report poor communication about declining health or COVID status
  • No pricing information published; must contact community directly

AI-generated from reviews and community data.

Genesis Senior Living Center is a senior living community in Des Moines, Iowa offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 25 reviews.

About Genesis Senior Living Center

Genesis Senior Living Center is a community in Des Moines offering independent living and skilled nursing with long-term care services. The facility provides 24-hour staffing, on-site nursing, medication management, housekeeping, and wheelchair accessibility, alongside social and religious activities including Bible studies and visiting dog programs.

Amenities include an emergency call system, dietary accommodations, pet-friendly policies, and spaces for gatherings and activities. The center recognizes birthdays and holidays and maintains a focus on staff recognition and training.

Reviews of Genesis are mixed. Some families praise the staff's compassionate care and dedication to residents, noting management's efforts to create a home-like environment. Other reviewers have raised serious concerns about medication management, oxygen delivery, health monitoring, and communication about residents' medical conditions and care changes. These differing accounts suggest potential inconsistencies in care delivery or oversight.

Types of Care at Genesis Senior Living Center

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly

Activities

  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities

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Reviews of Genesis Senior Living Center

3.2overall · 25 ratings combined

3.2★ on Google (25)

Ella Ferree

Feb 2026

via Google ↗ · Report

I already helped take down some of these corrupt systems, you're next. You're welcome

Sharon

Sep 2025

via Google ↗ · Report

My mom died there three years ago,mostly due to morphine overdose (she was given morphine every two hours,even though she was allergic). She fell twice due to negligence. The second time putting her in the hospital with injuries. Once she was bottomless due to failure to put another Depends on her. We were never notified about her COVID or her declining health due to COVID. Upon her death,she weighed about 85 pounds,even though we were told she was eating and "doing good". Once while visiting her she asked for coffee. My mom was nearly blind,but received no assistance while handling hot coffee.My mother had high blood pressure,but I never saw medication being administered to her. She always seemed scared and upset. Many times she was left alone in the dining area

charles brownell

Mar 2024

via Google ↗ · Report

My mom has COPD and dementia and everytime we go to see her she has no oxygen in her tank and last time her pulse/ox said oxygen level was 59%. That is almost dead and they just make excuses. They lied to the place we tried to move her to so they wouldn't take her. We are so sad and just beside ourselves with grief over the care she is receiving. Please help us.

Kari Virden

Jun 2021

via Google ↗ · Report

I am very impressed with managements efforts to recognize employees who go above and beyond. They are truly dedicated to making the facility a home for those who live there. I have witnessed so much loving and compassionate care since I have been there. I cant wait to see where Genesis goes in the future they have so much planned for the building, residents and staff.

Jennifer Fox

Aug 2019

via Google ↗ · Report

This Senior living center is a wonderful place for your loved ones to live. The staff are passionate about their work and treat the residents like family. There’s always something going on such as daily Bible studies, Dog Day where the residents get to enjoy visiting dogs, Bingo and much more.

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Frequently Asked Questions

What types of care does Genesis Senior Living Center offer?

Genesis Senior Living Center offers Independent Living and Skilled Nursing / Long Term Care.

How much does Genesis Senior Living Center cost?

Genesis Senior Living Center has not published its pricing. For context, communities in Des Moines that publish rates start around $3,212 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Is Genesis Senior Living Center pet friendly?

Yes. Genesis Senior Living Center lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Genesis Senior Living Center located?

Genesis Senior Living Center is located at 5608 SW 9th St in Des Moines, Iowa.

What do families say about Genesis Senior Living Center?

Genesis Senior Living Center carries a 3.2 out of 5 rating from 25 Google reviews. Reviews of Genesis Senior Living Center are sharply divided: some families praise the staff's warmth and community activities, while others describe serious, life-threatening lapses in medical care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Genesis Senior Living Center?

Submit the Request Information form on this page, or contact Genesis Senior Living Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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