MyLivingChoice

Accura Healthcare of South Des Moines

4911 SW 19th Street

3.4(30 ratings)

Accura Healthcare of South Des Moines — photo 11 / 5

Quick Facts

Memory care setup
All-female secured memory care neighborhood
Ownership
Locally owned and operated facility
Short-term care option
Respite stays for recovery or caregiver relief
Therapy program
In-house therapy team, shorter-than-average stays

What Families Think

Reviews for this skilled nursing and rehabilitation community are sharply divided, with some families praising attentive nurses and a clean, welcoming environment, while others report serious lapses in care, understaffing, and poor communication. The facility offers an all-female memory care unit alongside short-term rehab and long-term nursing care.

The Good

  • Nursing staff described as attentive and kind
  • Locally owned and operated with dedicated staff
  • In-house PT, OT, and speech therapy team
  • Dedicated all-female memory care neighborhood
  • Clean, welcoming common areas noted by several
  • Ongoing building upgrades and investment

The Bad

  • Several reports of understaffing and slow call-button response
  • Multiple accounts of care lapses, including inadequate rehab and hygiene support
  • One serious report of over-medication leading to a hospital ER transfer
  • Some reviewers cite unprofessional or dishonest communication from staff
  • One report of past regulatory fines and a Medicare/Medicaid payment denial

AI-generated from reviews and community data.

About Accura Healthcare of South Des Moines

Accura HealthCare of South Des Moines is a skilled nursing and rehabilitation community located in the heart of Iowa's capital city. It offers short-term rehabilitation, skilled nursing, and long-term care in a setting designed to feel welcoming, comfortable, and connected to the surrounding Des Moines community.

Care plans are developed individually, with the nursing team addressing residents' medical, psychological, nutritional, physical, and spiritual needs. Around-the-clock assistance is provided for those requiring daily support, while short-term stays include expert therapy services—physical, occupational, and speech therapy—to help residents rebuild strength and regain independence after illness or surgery.

The community also offers comfort-focused care emphasizing dignity and pain management, as well as a short-stay respite option for recovery or caregiver relief. An all-female memory care program provides a home-like setting for people living with dementia, focused on comfort, empowerment, and specialized support. Additionally, care focused on relieving symptoms and stress from serious illness is available to improve quality of life for residents and their families.

Amenities and programs are chosen to support residents' health and well-being while adding comfort and convenience, including a life enrichment program featuring social and recreational activities.

The Accura HealthCare mission centers on being partners in care and family for life, with an emphasis on building genuine relationships based on trust and respect. Staff aim to get to know each resident personally, understanding their story, preferences, and needs to create a supportive, homelike atmosphere.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.4overall · 30 ratings combined

3.4★ on Google (30)

Connor Myna

Jul 2026

via Google

Loved the staff and common area. Nursing staff were attentive and kind. Lots of options for food and activities. There are upgrades happening, such as the parking lot, but it is nice to see investment into the building. It shows they care.

Hailie K

Jun 2026

via Google

I suggest bring people here if you don't want them to be cared for like changing them, showering them, checking in on them, not helping them exercise, lies to your face, and doesn't inform family even when they said " I will text updates". Atmosphere doesn't seem as clean as it should be. Smells like pee and poop. 👎 Don't let your love ones here. I hope and pray that someone sues them and it shuts down forever.

Tee James

Apr 2026

via Google

Wonderful facility with friendly staff. Very welcoming

Louis Robinson

Mar 2026

via Google

Had a loved one go to this place ,to help them be able to walk after a stroke ,they help her stand up for 1 min. after 2 months they sent her home where she lives alone. And not able to walk ,because there insurance ran out so they kick them out .did not help this person at all .they acted like it was a great thing because this person stood up for 60 seconds ,they could not get in a vehicle or even use the bathroom .not happy with this place at all ,they are only interested in .money from people's insurance .not a Happy camper with this place .

suzette breese

Aug 2025

via Google

If you can keep from going here do.

Request information

Ask about availability, pricing, or a tour. Your details go only to Accura Healthcare of South Des Moines — never sold or shared.

Frequently Asked Questions

What types of care does Accura Healthcare of South Des Moines offer?

Accura Healthcare of South Des Moines offers Skilled Nursing / Long Term Care.

Where is Accura Healthcare of South Des Moines located?

Accura Healthcare of South Des Moines is located at 4911 SW 19th Street in Des Moines, Iowa.

What do families say about Accura Healthcare of South Des Moines?

Reviews for this skilled nursing and rehabilitation community are sharply divided, with some families praising attentive nurses and a clean, welcoming environment, while others report serious lapses in care, understaffing, and poor communication. The facility offers an all-female memory care unit alongside short-term rehab and long-term nursing care.

Work at Accura Healthcare of South Des Moines? Claim this listing to update photos, pricing, and details — it's free.