MyLivingChoice

Pruitthealth - Austell

1700 Mulkey Rd

3.1(268 ratings)· Austell average: 3.8

Part of PruittHealth · 67 communities · 3.8★ average

Pruitthealth - Austell — photo 11 / 4

Quick Facts

Total units
124
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
124
Licensed capacity
Licensed for up to 124 residents
Care focus
Skilled nursing and long-term care only

What Families Think

Reviews of PruittHealth - Austell are mixed, with many families praising the rehabilitation therapy and attentive nursing staff, while at least one serious report describes neglect, dehydration, and unanswered call buttons that contributed to a resident's decline. The overall 3.1 rating out of 268 reviews suggests inconsistent experiences depending on staff and shift.

The Good

  • Praised physical/occupational therapy helping patients regain strength
  • Nurses and CNAs described as attentive and gentle
  • Facility repeatedly described as clean
  • Administrative staff helpful with information and communication

The Bad

  • One serious report of dehydration, unanswered call buttons, and neglect
  • One account of a bedsore left untreated and patient not turned
  • Report of a botched IV causing further harm

AI-generated from reviews and community data.

About Pruitthealth - Austell

Pruitthealth - Austell is a skilled nursing / long term care community in Austell, Georgia. The community is licensed for up to 124 residents.

Families rate Pruitthealth - Austell 3.1 out of 5 based on 268 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.1overall · 268 ratings combined

3.1★ on Google (268)

L B. Francis

Apr 2026

via Google

My loved one was admitted to PruittHealth Austell. They provided her with a caring environment and truly lifted her spirits. Mona, was very forthcoming with information from the beginning and followed up with my loved one to ensure their comfort. All of the nurses and CNAs were attentive and willing to answer all questions. The therapy staff was thorough and worked to help my loved one to regain strength and confidence. The administrative staff was also helpful in providing information when needed. Although I cannot name all names, I would like to thank them all for caring for my loved one.

Peggy McCombs

Mar 2026

via Google

Excellent facility showing great care and respect to my husband. With physical therapy he is learning new skills and becoming more alert. The nurses are understanding and gentle. The facility is always clean. It was a great decision for my husband to become a patient here.

Maureen Nikky

Feb 2026

via Google

My auntie had hip and knee replacement surgery at the Cobb and was sent to Pruitt health care for rehabilitation. She commended facility staff and management immensely for the quality care and treatment she received. She recommends Pruitt to anyone with her full support 👍🏾 and rates them above 5 star ⭐️

nyiah Squad

Feb 2026

via Google

I am pleased to express my utmost satisfaction with the exceptional care provided to my loved one. The staff, from the therapists to the housekeepers and CNAs, demonstrated remarkable dedication and professionalism, ensuring a clean and pleasant environment. I wholeheartedly recommend this facility to my family and friends.

Donna Muse

Nov 2025

via Google

My mother was sent to Priutt in Austell from Kennestone Wellstar on 11-7-25, and it wasn’t long after that she became dehydrated and this injured her kidneys. I requested she be sent to Cobb Hospital and they refused to send her until 11-20-25, and she died the next day. Priutt is partially responsible for my mother’s death. They did not keep her dry, the did not provide water for her (when they did, it was sink water), and when I asked for help or assistance some of the employees were great, while others were bothered and visibly aggravated. The call button was a joke as it was not answered! The CNAs (in the light blue uniforms), hate their jobs and told my mom to just ‘go to sleep’. I’m thinking they didn’t give her water so they wouldn’t have to change her. Her hearing aid was rechargeable, but due to no bedside table she couldn’t reach it in the mornings and therefore was deaf until us kids came to see her to give it to her. When I told them she was dehydrated she got an IV once, but it wasn’t put in correctly and ended up soaking her bed and they didn’t run it again. She was supposed to go in for PT to get strong for heart surgery, but never got PT. The bedsore she got at Kennestone wasn’t treated, she wasn’t turned, and if we (her children) hadn’t been there she would have been totally neglected. This is a bad place regardless of the banner out front stating Newsweek voted them the #1 nursing home in the country in 2025. It’s a joke. A sad, cruel joke.

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Frequently Asked Questions

What types of care does Pruitthealth - Austell offer?

Pruitthealth - Austell offers Skilled Nursing / Long Term Care.

Where is Pruitthealth - Austell located?

Pruitthealth - Austell is located at 1700 Mulkey Rd in Austell, Georgia.

What do families say about Pruitthealth - Austell?

Reviews of PruittHealth - Austell are mixed, with many families praising the rehabilitation therapy and attentive nursing staff, while at least one serious report describes neglect, dehydration, and unanswered call buttons that contributed to a resident's decline. The overall 3.1 rating out of 268 reviews suggests inconsistent experiences depending on staff and shift.

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