MyLivingChoice

Pruitthealth - Austell

1700 Mulkey Rd

3.1(268 ratings)· Austell average: 3.8

Part of PruittHealth · 121 communities · 3.8★ average

Pruitthealth - Austell, photo 11 / 4

Quick Facts

Total units
124
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
124
Licensed capacity
Licensed for up to 124 residents
Care focus
Skilled nursing and long-term care only

What Families Think

Reviews of PruittHealth - Austell are mixed, with many families praising the rehabilitation therapy and attentive nursing staff, while at least one serious report describes neglect, dehydration, and unanswered call buttons that contributed to a resident's decline. The overall 3.1 rating out of 268 reviews suggests inconsistent experiences depending on staff and shift.

The Good

  • Praised physical/occupational therapy helping patients regain strength
  • Nurses and CNAs described as attentive and gentle
  • Facility repeatedly described as clean
  • Administrative staff helpful with information and communication

The Bad

  • One serious report of dehydration, unanswered call buttons, and neglect
  • One account of a bedsore left untreated and patient not turned
  • Report of a botched IV causing further harm

AI-generated from reviews and community data.

Pruitthealth - Austell is a senior living community in Austell, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 268 reviews.

About Pruitthealth - Austell

Pruitthealth - Austell is a skilled nursing / long term care community in Austell, Georgia. The community is licensed for up to 124 residents.

Families rate Pruitthealth - Austell 3.1 out of 5 based on 268 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Pruitthealth - Austell

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Pruitthealth - Austell

3.1overall · 268 ratings combined

3.1★ on Google (268)

L B. Francis

Apr 2026

via Google

My loved one was admitted to PruittHealth Austell. They provided her with a caring environment and truly lifted her spirits. Mona, was very forthcoming with information from the beginning and followed up with my loved one to ensure their comfort. All of the nurses and CNAs were attentive and willing to answer all questions. The therapy staff was thorough and worked to help my loved one to regain strength and confidence. The administrative staff was also helpful in providing information when needed. Although I cannot name all names, I would like to thank them all for caring for my loved one.

Peggy McCombs

Mar 2026

via Google

Excellent facility showing great care and respect to my husband. With physical therapy he is learning new skills and becoming more alert. The nurses are understanding and gentle. The facility is always clean. It was a great decision for my husband to become a patient here.

Maureen Nikky

Feb 2026

via Google

My auntie had hip and knee replacement surgery at the Cobb and was sent to Pruitt health care for rehabilitation. She commended facility staff and management immensely for the quality care and treatment she received. She recommends Pruitt to anyone with her full support 👍🏾 and rates them above 5 star ⭐️

nyiah Squad

Feb 2026

via Google

I am pleased to express my utmost satisfaction with the exceptional care provided to my loved one. The staff, from the therapists to the housekeepers and CNAs, demonstrated remarkable dedication and professionalism, ensuring a clean and pleasant environment. I wholeheartedly recommend this facility to my family and friends.

Donna Muse

Nov 2025

via Google

My mother was sent to Priutt in Austell from Kennestone Wellstar on 11-7-25, and it wasn’t long after that she became dehydrated and this injured her kidneys. I requested she be sent to Cobb Hospital and they refused to send her until 11-20-25, and she died the next day. Priutt is partially responsible for my mother’s death. They did not keep her dry, the did not provide water for her (when they did, it was sink water), and when I asked for help or assistance some of the employees were great, while others were bothered and visibly aggravated. The call button was a joke as it was not answered! The CNAs (in the light blue uniforms), hate their jobs and told my mom to just ‘go to sleep’. I’m thinking they didn’t give her water so they wouldn’t have to change her. Her hearing aid was rechargeable, but due to no bedside table she couldn’t reach it in the mornings and therefore was deaf until us kids came to see her to give it to her. When I told them she was dehydrated she got an IV once, but it wasn’t put in correctly and ended up soaking her bed and they didn’t run it again. She was supposed to go in for PT to get strong for heart surgery, but never got PT. The bedsore she got at Kennestone wasn’t treated, she wasn’t turned, and if we (her children) hadn’t been there she would have been totally neglected. This is a bad place regardless of the banner out front stating Newsweek voted them the #1 nursing home in the country in 2025. It’s a joke. A sad, cruel joke.

Request information

Ask about availability, pricing, or a tour. Your details go only to Pruitthealth - Austell, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 5, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jan 19, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2026

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2026

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

Jul 2, 2025Health Complaint6 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 5, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025

  • Provide information about how to apply for and use Medicare and Medicaid benefits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025

  • Help the resident with transportation to and from laboratory services outside of the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025

Jun 13, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 22, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024

Mar 4, 2024Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2024

Aug 30, 2023Infection ControlNo citations
May 5, 2022Fire Safety StandardHealth Standard1 citation
  • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pruitthealth - Austell offer?

Pruitthealth - Austell offers Skilled Nursing / Long Term Care.

Where is Pruitthealth - Austell located?

Pruitthealth - Austell is located at 1700 Mulkey Rd in Austell, Georgia.

What do families say about Pruitthealth - Austell?

Reviews of PruittHealth - Austell are mixed, with many families praising the rehabilitation therapy and attentive nursing staff, while at least one serious report describes neglect, dehydration, and unanswered call buttons that contributed to a resident's decline. The overall 3.1 rating out of 268 reviews suggests inconsistent experiences depending on staff and shift.

How did Pruitthealth - Austell do on recent health and safety inspections?

Pruitthealth - Austell had 6 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pruitthealth - Austell?

Submit the Request Information form on this page to connect with Pruitthealth - Austell and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Pruitthealth - Austell? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Austell.

Prefer to stay home?

Home care agencies serving Austell bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Austell