Monika Hill
Aug 2026
Kimberly Cotto and her team of caregivers are amazing, very reliable and compassionate. Highly recommended for all your caregiving needs.<br>Monika Hill, RN Hospice Atlanta
Amada Senior Care
3400 Chapel Hill Rd Ste 3034.8(74 ratings)· Douglasville average: 4.3
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1 / 6Quick Facts
- Ownership style
- Small, owner-operated agency rather than corporate chain
- Transition support
- Helps families transition to assisted living communities
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Amada Senior Care in Douglasville holds a 4.8-star Google rating from 74 reviews, with most families praising the owner, Kimberly Cotto, and her team for compassionate, personalized home health and hospice support. A small number of reviewers, however, describe serious lapses in caregiver training and consistency, including missed baths and an abrupt end to paid services.
What reviewers praise
- Owner Kimberly Cotto personally involved with client families
- Caregivers described as compassionate and flexible with schedules
- High overall satisfaction: 4.8 out of 5 stars
- Helped one family transition a loved one to assisted living
- Praised for a small, personal 'mom and pop' feel
What reviewers flag
- Multiple reports that some caregivers lacked CNA certification or training
- One report of inconsistent care and baths being skipped
- One report of caregivers abruptly stopping paid services mid-week
AI-generated from reviews and community data.
Amada Senior Care is a home care agency serving Douglasville, Georgia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 74 reviews.
About Amada Senior Care
Amada Senior Care is an at-home care agency serving seniors in the Douglasville area. The agency is operated by an owner known for hands-on involvement in client matching and care oversight.
Reviewers are sharply divided. Most describe compassionate, flexible caregivers who go above and beyond, with particular praise for the owner's personal attention and efforts to match clients with suitable providers. A smaller number of reviewers reported serious concerns: inconsistent care delivery, caregivers lacking certified nursing assistant credentials, and unmet commitments around bathing and daily tasks. One reviewer wrote, "The caregivers sleep on the job," while another stated that caregiver certification varied significantly within the team.
The agency operates with on-call nursing support available to families. Reviews that are positive emphasize reliability, patience, and willingness to accommodate family schedules; those that are critical center on staffing consistency and caregiver qualifications.
Types of Care at Amada Senior Care
At-Home Care
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Help Me ChooseReviews of Amada Senior Care
4.8overall · 74 ratings combined
4.8★ on Google (74)
Bilenda Madison
Feb 2026
CARE is at the Center of Amada Senior Care's philosophy and focus. They CARE about our loved ones as if they were their own. The support and effort to maintain our loved ones dignity as they age is a unique blessing!!! And I am so very grateful for our HomeAide NA, On-Call Nurses, and Proprietor of this awesome business!!!
Melissa Cox
Jan 2026
Absolutely amazing company that works with the families and trying to determine the best home healthcare solutions
TaWanda Harrison
Nov 2025
The service is great. They are kind, patient, and was very loving to my mother. They worked with our work schedules and was very flexible. I highly recommend Armada to anyone who needs assistance with an elderly parent.
Latanya Stark
Nov 2025
I love this company! They have gone above and beyond for my husband. The actual owner( Kim)of the company came out and talked with my husband for an hour. They just chatted about any and all things. Sumer and Tiffany are just simply amazing, they’re like family to us. Great job guys all of you are top tier.
Frequently Asked Questions
What types of care does Amada Senior Care offer?
Amada Senior Care offers At-Home Care.
Where is Amada Senior Care located?
Amada Senior Care is located at 3400 Chapel Hill Rd Ste 303 in Douglasville, Georgia.
What do families say about Amada Senior Care?
Amada Senior Care carries a 4.8 out of 5 rating from 74 Google reviews. Amada Senior Care in Douglasville holds a 4.8-star Google rating from 74 reviews, with most families praising the owner, Kimberly Cotto, and her team for compassionate, personalized home health and hospice support. A small number of reviewers, however, describe serious lapses in caregiver training and consistency, including missed baths and an abrupt end to paid services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Amada Senior Care?
Submit the Request Information form on this page, or contact Amada Senior Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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