Lamont
Jul 2025
No one ever , I mean ever answer the phone as it’s supposed to be a care facility…WOW
3.9(7 ratings)· Douglasville average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Easy Touch Personal Care Home paint a mixed picture: several families praise the hands-on owner and affordable, personalized care, while others report serious issues with food, staff turnover, and communication. With only 7 Google reviews, the picture is limited but shows a real split in experiences.
AI-generated from reviews and community data.
Easy Touch Personal Care Home LLC is a senior living community in Douglasville, Georgia offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 7 reviews.
Easy Touch Personal Care Home LLC is an assisted living community in Douglasville, Georgia, licensed for up to 15 residents. The facility offers 24-hour staff, private rooms, medication management, housekeeping, and dietary accommodations, along with gathering spaces and social activities. Residents have access to an emergency call system and wheelchair-accessible areas.
Reviewers offer mixed experiences. Several families praise the owner's involvement and the respectful, helpful staff, describing the environment as welcoming. However, other reviewers report significant concerns, including issues with food quality, staff communication, phone responsiveness, and overcrowding. One reviewer noted constant employee turnover and cited staffing challenges that affected the quality of care.
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Help Me Choose3.9overall · 7 ratings combined
3.9★ on Google (7)
Lamont
Jul 2025
No one ever , I mean ever answer the phone as it’s supposed to be a care facility…WOW
Robin Franklin
Oct 2024
I Can't thank you all enough for what you did for my love one with Alzheimers. Mary the owner is extremely involved with her facility. Assistant living places are so ridiculously expensive that the everyday person can't afford it and nursing homes is the last place we want our love one to be. Of course we want the very best for our love one but the most important thing is that their cared for. My love one was taken very good care of. Easy Touch was a blessing for us she was willing to work with our budget and give her the care she needed.
Tolulope Adeojo
Oct 2024
Great environment with great staff and the owner of the facility is such an amazing person.i will recommend this facility to my family and friends
Wu Mi
Oct 2024
Great Environment and very respectful staffs. Owner always willing to help. I will recommend this facility to my families and friends. God bless all the staffs and management for the great job they do.
Realltak
Oct 2024
I would not recommend this place 😔 The food and service was bad. Other patients stole my food, noisey patients, so you can't sleep. Foreign people can't relate to English speaking people well. I had to order out constantly and the owner would be mad. The employee turnover was constant, them saying she doesn't pay for what they are required to do. It's a mess . They got too many people in the house and there is totally no privacy ! The owner disrespected my sister in a text and voicemail. Totally unsatisfied!
Easy Touch Personal Care Home LLC offers Assisted Living.
Easy Touch Personal Care Home LLC is located at 4284 Hwy 5 in Douglasville, Georgia.
Easy Touch Personal Care Home LLC carries a 3.9 out of 5 rating from 7 Google reviews. Reviews of Easy Touch Personal Care Home paint a mixed picture: several families praise the hands-on owner and affordable, personalized care, while others report serious issues with food, staff turnover, and communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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