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Universal Home Care DBA Complete Home Care

8325 Office Park Dr

4.7(31 ratings)· Douglasville average: 4.3

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Universal Home Care DBA Complete Home Care, photo 11 / 5

Quick Facts

Caregiver Program
Family members can be onboarded as paid caregivers
Service Model
Care delivered in client's own home, not a facility

What Families Think

This is a home health and hospice agency, not a residential facility, and most reviews focus on the intake and onboarding experience rather than day-to-day caregiving in a facility. Families overwhelmingly praise the same intake coordinator for her responsiveness, patience, and clear guidance through the sign-up process, though a couple of reviewers left sharply negative, non-specific complaints.

The Good

  • Praised for smooth, well-explained intake process
  • Staff described as responsive and communicative
  • Coordinators follow up reliably on next steps
  • Families feel supported through a stressful transition

The Bad

  • A couple of reviewers left very negative, unspecified complaints

AI-generated from reviews and community data.

Universal Home Care DBA Complete Home Care is a home care agency serving Douglasville, Georgia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.7 out of 5 across 31 reviews.

About Universal Home Care DBA Complete Home Care

Universal Home Care DBA Complete Home Care is a home health and hospice community in Douglasville, Georgia.

Families rate Universal Home Care DBA Complete Home Care 4.7 out of 5 based on 31 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Universal Home Care DBA Complete Home Care

At-Home Care

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Reviews of Universal Home Care DBA Complete Home Care

4.7overall · 31 ratings combined

4.7★ on Google (31)

Write a review

K. Walker

Jul 2026

via Google ↗

There's just one person's name in these reviews that boosted up the ratings. It made me think twice about them. I hope that one day in America that the elderly & disabled are shown more respect than they are now. I've worked all my life and now I feel like I've been thrown away. No, I wasn't born rich; I was born in poverty but instead of thinking that government assistance was the answer to my economic problems, I worked. And now I'm facing this. God, time, and karma's a fact. And there will be a reckoning.

Rachel Benson

May 2026

via Google ↗

Jessica Santana has been instrumental in getting me set up with Complete Homecare. I was unsure about moving forward but she stayed in touch with me and was patient. Jessica provided me with the information I needed to proceed. She is a great asset to the company, no doubt!

Kentria Pittman

Mar 2026

via Google ↗

Jessica amazing customer services friendly staff and she's getting the job done

Pamela Weems

Mar 2026

via Google ↗

Jessica has been exceptional throughout my process of becoming a caregiver. She consistently keeps me informed about the next steps and answers all of my questions thoroughly. She always follows up exactly when she says she will, which I truly appreciate. Her customer service has been top tier since the very first time I spoke with her. I’m grateful for her professionalism, responsiveness, and support. Pam Rowe

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Universal Home Care DBA Complete Home Care, never sold or shared.

Frequently Asked Questions

What types of care does Universal Home Care DBA Complete Home Care offer?

Universal Home Care DBA Complete Home Care offers At-Home Care.

Where is Universal Home Care DBA Complete Home Care located?

Universal Home Care DBA Complete Home Care is located at 8325 Office Park Dr in Douglasville, Georgia.

What do families say about Universal Home Care DBA Complete Home Care?

This is a home health and hospice agency, not a residential facility, and most reviews focus on the intake and onboarding experience rather than day-to-day caregiving in a facility. Families overwhelmingly praise the same intake coordinator for her responsiveness, patience, and clear guidance through the sign-up process, though a couple of reviewers left sharply negative, non-specific complaints.

How can families visit Universal Home Care DBA Complete Home Care?

Submit the Request Information form on this page to connect with Universal Home Care DBA Complete Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Universal Home Care DBA Complete Home Care? Claim this listing to update photos, pricing, and details. It's free.

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