MyLivingChoice

Benton House of Douglasville

4999 Prestley Mill Rd

4.3(40 ratings)· Douglasville average: 4.3

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Quick Facts

Licensed capacity
72 residents

Georgia DCH

Transportation
Complimentary chauffeured rides to appointments and errands
Veteran benefits
Exclusive savings program for veteran residents
Day program
On-site adult day care program available

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most families describe Benton House of Douglasville as a warm, well-staffed community with attentive, long-tenured caregivers and a full activity calendar, and several reviewers cite years of consistent, caring support for aging parents. A handful of reviews raise serious concerns about the memory care unit's ability to handle advanced dementia behaviors, hygiene lapses for a hospice resident, and an abrupt eviction with little notice.

What reviewers praise

  • Staff frequently praised by name as caring and attentive
  • Long-term residents report consistent quality care for years
  • Rich activity calendar including outings, live music, and animal visits
  • Clean, well-maintained building and grounds
  • Complimentary chauffeured transportation to appointments and outings
  • Adult day program available for those needing respite

What reviewers flag

  • Several reviewers described memory care staff as unable to manage dementia behaviors like sundowning
  • One report of hygiene neglect and preventable UTIs for a hospice resident
  • One report of abrupt eviction with little notice as care needs increased
  • One report each of rude phone staff and a disrespectful executive director

AI-generated from reviews and community data.

Benton House of Douglasville is a senior living community in Douglasville, Georgia offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 40 reviews.

About Benton House of Douglasville

Benton House of Douglasville is an assisted living and memory care community in Douglasville, Georgia, serving seniors who need support with daily activities while maintaining independence and dignity. The community also offers respite care for short-term stays.

Memory care at Benton House uses a customized approach called GLOW to celebrate each resident's unique life story and support those with Alzheimer's disease and related dementias. The program emphasizes compassionate expertise, cognitive reserve, and choice while enhancing quality of life through vibrant daily experiences tailored to individual needs.

The community features suites and one-bedroom apartments with kitchenettes and storage space. Amenities include chef-prepared meals daily with rotating seasonal menus developed with resident input, a full-time activities director overseeing exercise programs, themed parties, educational offerings, and community outings to local museums, botanical gardens, and theaters. Housekeeping and maintenance services are included, as is complimentary chauffeured transportation for medical appointments, shopping, and local exploration. A comprehensive wellness program addresses physical fitness, nutrition, mental health, and social engagement.

Benton House honors veterans through an exclusive savings program and has veteran leadership on its team. The community emphasizes creating a connected environment through shared meals, neighborly conversation, and signature events that bring families together.

Douglasville is located west of Atlanta with easy access to I-20, offering proximity to Arbor Place Mall, downtown Douglasville, and Sweetwater Creek State Park. The area also provides access to Wellstar Douglas Medical Center and Tanner Medical Center/Villa Rica for healthcare needs.

Types of Care at Benton House of Douglasville

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Salon / Barber
  • Transportation Services

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities

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Reviews of Benton House of Douglasville

4.3overall · 40 ratings combined

4.3★ on Google (40)

Stephanie Brown

Jan 2026

via Google ↗ · Report

Hannah is the absolute heart and soul of this place if it wasn’t for her we never really would’ve even considered putting our grandmother in Benton House. Since day one the staff has gone above and beyond taking the best care of grandmother. Ron has to be the best activity director I have ever met. He’s always engaged with the residents He’s making it fun all day every day you can tell. He truly cares about each and every resident and just has their best interest in mind. He even always makes my kids feel very welcomed and loved and always wants to get them involved with activities. Also which the residents love because they love children. There is no better assisted living in this area besides Benton House if you were looking for a truly amazing place that truly cares about your parent or grandparent do not look any farther than Benton House!

Aaron Broyles

Jan 2026

via Google ↗ · Report

This is a great community with caring, professional staff. Could not recommend more!

Tesha Boykin

Dec 2025

via Google ↗ · Report

Thank you Hannah for all you do!! I enjoyed the pecan pie. Looking forward to connecting with you again.

Ellen Thompson

Nov 2025

via Google ↗ · Report

Happy with everything, staff is absolutely wonderful! Jammie, Ron and Hannah Shawn are the best! CNA’s are remarkable. Helpful and kind in every way.

Dawnjpitne Rogers

Oct 2025

via Google ↗ · Report

The staff is amazing and I always have a fun when I am there! I feel like family and always looking forward to my next visit!

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MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

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Sending your request confirms that you received the notice above. By submitting, you're okay with us and Benton House of Douglasville reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Benton House of Douglasville offer?

Benton House of Douglasville offers Assisted Living, Independent Living and Memory Care.

Where is Benton House of Douglasville located?

Benton House of Douglasville is located at 4999 Prestley Mill Rd in Douglasville, Georgia.

What do families say about Benton House of Douglasville?

Benton House of Douglasville carries a 4.3 out of 5 rating from 40 Google reviews. Most families describe Benton House of Douglasville as a warm, well-staffed community with attentive, long-tenured caregivers and a full activity calendar, and several reviewers cite years of consistent, caring support for aging parents. A handful of reviews raise serious concerns about the memory care unit's ability to handle advanced dementia behaviors, hygiene lapses for a hospice resident, and an abrupt eviction with little notice. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Benton House of Douglasville?

Submit the Request Information form on this page, or contact Benton House of Douglasville directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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