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Douglasville Center for Nursing and Healing

4028 Hwy 5

4.1(364 ratings)· Douglasville average: 4.3

Douglasville Center for Nursing and Healing, photo 11 / 5

Quick Facts

Total units
246
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
246

What Families Think

Most reviewers describe Douglasville Center for Nursing and Healing as clean, well-run, and staffed by attentive, compassionate caregivers who communicate well with families. However, one detailed review raised concerns about weekend staffing, unprofessional behavior, and a serious mix-up involving a resident being sent to the wrong hospital.

The Good

  • Staff described as attentive and compassionate
  • Facility consistently called clean and well-maintained
  • Families report clear, consistent communication with staff
  • Specific staff member praised for organization and helpfulness

The Bad

  • One report of rude, unprofessional weekend staff
  • One report of a serious resident mix-up sent to hospital
  • One reviewer felt weekend leadership oversight was lacking

AI-generated from reviews and community data.

Douglasville Center for Nursing and Healing is a senior living community in Douglasville, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 364 reviews.

About Douglasville Center for Nursing and Healing

Douglasville Center for Nursing and Healing is a skilled nursing and long-term care facility in Douglasville, Georgia, licensed for 246 residents.

Families consistently praise the facility's cleanliness, organization, and the staff's attentiveness and compassion toward residents. Multiple reviewers highlight respectful, dignified care and clear communication with families. One family wrote, "the staff genuinely care about the well-being of everyone there." The facility earns recognition for going above and beyond to ensure resident comfort and peace of mind during care transitions.

The community carries a 4.1-star rating across 364 Google reviews. Some families note variability in service quality between weekdays and weekends, with concerns about staffing consistency and oversight during weekend hours.

Types of Care at Douglasville Center for Nursing and Healing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Douglasville Center for Nursing and Healing

4.1overall · 364 ratings combined

4.1★ on Google (364)

MERRILL DALE BARNARD

Jun 2026

via Google

During the week of Monday - Friday this facility seems to be @ a professional service but during the weekend a complete circus with very rude staff & nurses & no one is running the facility as it should be. I have a brother that has been in this facility for 2 & half year's & was sent to Paulding county hospital over the weekend of 6-28-26 for no reason he was the wrong resident that was supposed to be sent. When trying to speak with someone @ the facility over the weekend about this situation all you get is nursing staff laughing about it & very rude attitude & unprofessional care of residential people. Definitely in need a better professional care nursing staff for all situations of the facility.

Tonya Brown

Mar 2026

via Google

⭐ Positive Review Option I had a great experience with Douglasville Nursing and Rehabilitation Center. The staff was attentive, compassionate, and always willing to answer questions. The facility was clean and well-maintained, and I felt confident knowing my loved one was being cared for in a supportive environment. Communication was consistent, and the team made a stressful time much easier for our family. I truly appreciate the level of care provided.

Ernest Ferguson

Mar 2026

via Google

The level of care at Douglasville Nursing and Rehabilitation Center is truly impressive. The staff is attentive, compassionate, and consistently goes above and beyond to ensure residents feel comfortable and respected. The facility is clean, well-maintained, and organized, which speaks volumes about their standards. Communication with families is clear and consistent, giving peace of mind during important times. Highly recommend for anyone seeking quality care for their loved ones.

Lashawn Taylor

Mar 2026

via Google

I can’t say enough great things about this nursing facility and the amazing staff who work here. From the moment we walked in we felt welcomed, respected, and cared for. I got a chance to see firsthand how the staff and concierge go above and beyond to make sure the residents are comfortable and treated with dignity. Definitely happy to see my uncle in a place that actually likes being in.

Aisha Kimbrough

Mar 2026

via Google

I’ve had a great experience with the staff at Douglasville Center for Nursing and Healing. The team is professional, compassionate, and truly dedicated to making sure residents receive the best care possible. The facility is clean, welcoming, and you can tell the staff genuinely care about the well-being of everyone there. I especially want to recognize Cierra Williams, the Medical Records Coordinator. She is extremely organized, professional, and always helpful when it comes to handling important records and information. She goes above and beyond to make sure everything runs smoothly and that residents and families have the support they need. It’s clear that the staff here work hard to create a positive and caring environment. I would definitely recommend this facility to anyone looking for quality care for their loved ones.

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Government Inspection History

7 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 30, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2025

Jun 27, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2025

  • Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2025

Mar 12, 2025Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2025

Oct 10, 2024Health Complaint4 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2024

Feb 8, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 24, 2024

  • Provide properly sized and located linen or trash receptacles.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2024

  • Have restrictions on the use of flammable curtains.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 24, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2024

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity B of L: potential for minimal harm, patternCorrected Mar 24, 2024

  • Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.

    Severity B of L: potential for minimal harm, patternCorrected Mar 24, 2024

Oct 3, 2023Health ComplaintInfection Control14 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 17, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 17, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

Jul 28, 2022Fire Safety StandardHealth Standard8 citations
  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2022

  • Establish an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Douglasville Center for Nursing and Healing offer?

Douglasville Center for Nursing and Healing offers Skilled Nursing / Long Term Care.

Where is Douglasville Center for Nursing and Healing located?

Douglasville Center for Nursing and Healing is located at 4028 Hwy 5 in Douglasville, Georgia.

What do families say about Douglasville Center for Nursing and Healing?

Most reviewers describe Douglasville Center for Nursing and Healing as clean, well-run, and staffed by attentive, compassionate caregivers who communicate well with families. However, one detailed review raised concerns about weekend staffing, unprofessional behavior, and a serious mix-up involving a resident being sent to the wrong hospital.

How did Douglasville Center for Nursing and Healing do on recent health and safety inspections?

Douglasville Center for Nursing and Healing had 7 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Douglasville Center for Nursing and Healing?

Submit the Request Information form on this page to connect with Douglasville Center for Nursing and Healing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Douglasville Center for Nursing and Healing? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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Prefer to stay home?

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