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Quick Facts

Agency history
Operating for more than 50 years
Admission policy
Admits patients regardless of payment classification

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe a home health agency in Austell, Georgia that has left multiple families feeling neglected and dismissed, citing missed appointments, delayed medication, and unprofessional communication from staff. The very low rating and consistent reports of serious care lapses suggest significant concerns about reliability and patient safety.

What reviewers praise

  • Over 50 years of experience providing home health care
  • Admits and treats patients regardless of payment classification
  • Emphasizes family involvement and transparency in care philosophy

What reviewers flag

  • Multiple reports of patients being neglected for hours at a time
  • Several reviewers cite missed medications and missed appointments
  • One report of a patient checking out due to inhumane treatment
  • Staff described as unprofessional and disrespectful toward families

AI-generated from reviews and community data.

PruittHealth @ Home (Cobb) is a home care agency serving Austell, Georgia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.1 out of 5 across 7 reviews.

About PruittHealth @ Home (Cobb)

PruittHealth @ Home is a home health care agency serving Austell, Georgia, providing post-acute care for patients recovering from illness or injury in their own residences. The agency offers skilled nursing and support services focused on monitoring patient well-being and recommending lifestyle options to maintain health and wellness during the recovery process.

The organization has operated for more than 50 years and emphasizes family involvement and transparency in care. PruittHealth @ Home's nursing staff and support team work to make their presence unobtrusive while delivering compassionate, high-quality care tailored to each patient's needs.

The agency admits and treats all patients without regard to race, color, creed, age, handicap, national origin, or payment classification, and strives to meet any special cultural or psychosocial requirements. Patients are encouraged to bring personal care items such as deodorant, toothbrush, shampoo, robe, and slippers, as well as glasses or dentures if needed. Important documents like living wills and powers of attorney should be brought upon admission.

Types of Care at PruittHealth @ Home (Cobb)

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of PruittHealth @ Home (Cobb)

2.1overall · 7 ratings combined

2.1★ on Google (7)

shanice

Jan 2021

via Google ↗ · Report

PLEASE DO NOT SEND YOUR FAMILY TO THIS PLACE!!! HORRIBLE PATIENT EXERIENCE!!! HOW DARE YOU NOT CHECK ON A PATIENT FOR 6 HRS AND NOT ASSIST HER WITH GOING TO THE BATHROOM. THEN WHEN ASKED YOU TELL HER THAT SHE ISNT SPEACIAL AND YOU WONT BE GIVING SPECIAL TREATMENT???? THIS IS NOT SPEACIAL TREATMENT, PLAIN HUMAN DECENCY. WITHING A SIX HOUR PERIOD YOU SHOULD BE CHECKING ON ALL YOUR PATIENTS MORE THAN ONCE. ALSO THEY HAVE NEGLECTED TO GIVE HER HER MEDS ON TIME AS RECOMMENDED BY THE DOCTORS. I WILL BE REPORTING YOU ALL TO THE STATE!!!!

Frances Thompson

Sep 2018

via Google ↗ · Report

This place was a nightmare. I checked myself out because of inhumane treatment.

Matthew Hitchcock

Mar 2018

via Google ↗ · Report

My mother was not treated very well here and missed two very important appointments because transportation was not arranged. Trust your instincts if you do decide to look at this place as an option.

Monifa Nixon

Jul 2017

via Google ↗ · Report

I wouldn't want my dog to reside here, let alone a family member in need of acute care. The staff provide minimal attention and support to patients. Cleanliness and order are not up to standards either.

Diana Miller

Jun 2016

via Google ↗ · Report

Apparently it's ok to tell the children of an elderly patient that it's there fault there mother is getting sick not theirs. My mothers doctor abandoned her and the home health care agency neglected to call us until weeks later to let us know that they had not been able to get her orders from said doctor, now who's fault is it that she is now sick with a uti? and the nerve of the Patient Care Coordinator (Joy)to say something like that to a family member is not only extremely disrespectful but also completely unprofessional. We were informed by a medical director of another facility that their medical director could override and order something for a patient in the event of something like this, but we were told that is not true from Pruitt, so when I called to find out who the medical director was for Pruitt the people working there did not know who that was and finally went on to tell me that they didn't have one. WOW THEY ARE NOT ONLY UNINFORMED BUT RUDE AND DISRESPECTFUL. BEWARE!

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Frequently Asked Questions

What types of care does PruittHealth @ Home (Cobb) offer?

PruittHealth @ Home (Cobb) offers At-Home Care.

Where is PruittHealth @ Home (Cobb) located?

PruittHealth @ Home (Cobb) is located at 1676 Mulkey Road, Suite 200 in Austell, Georgia.

What do families say about PruittHealth @ Home (Cobb)?

PruittHealth @ Home (Cobb) carries a 2.1 out of 5 rating from 7 Google reviews. Reviewers describe a home health agency in Austell, Georgia that has left multiple families feeling neglected and dismissed, citing missed appointments, delayed medication, and unprofessional communication from staff. The very low rating and consistent reports of serious care lapses suggest significant concerns about reliability and patient safety. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit PruittHealth @ Home (Cobb)?

Submit the Request Information form on this page, or contact PruittHealth @ Home (Cobb) directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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