7560 Butner Road
4(139 ratings)
Part of PruittHealth · 67 communities · 3.8★ average
1 / 5CMS Care Compare
Reviews of PruittHealth - Fairburn are mixed: several families praise the nursing, therapy, kitchen, and housekeeping staff as caring and attentive, while others describe serious lapses in leadership, staffing levels, and communication around medical care. The facility has a long track record (some families' loved ones stayed for years), but recent reviews raise concerns about oversight and follow-through on basic care needs.
AI-generated from reviews and community data.
PruittHealth - Fairburn is a skilled nursing and rehabilitation center in Fairburn, Georgia, offering short- and long-term care services. The facility provides comprehensive rehabilitation and nursing care with a focus on transitional support and personalized health care solutions.
The center features therapy services supported by advanced equipment including Biodex, Nautilus, and Accelerated Care Plus rehabilitation technology. The facility is designed with a home-like environment and staffed by trained healthcare professionals dedicated to facilitating smooth transitions and providing comfort during recovery.
PruittHealth has operated for more than 50 years and is part of a larger family of providers throughout the Southeast. The facility is committed to quality care and maintaining transparency with families throughout the care process, ensuring residents and their loved ones remain connected and informed about progress and treatment plans.
The center admits all patients without regard to race, color, creed, age, handicap, national origin, or payment classification, and works to meet special cultural and psychosocial requirements. Residents may bring personal items such as toiletries, glasses, dentures, and important documents like living wills and powers of attorney.
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Help Me Choose4overall · 139 ratings combined
4★ on Google (139)
Gloria Allen
Jul 2026
The staff friendly and professional. I like that they communicate with me about my love ones.But I don’t like that they didn’t have family member equipped for her appointment when going out with her oxygen tank. Twice she has ran out of oxygen before returning back to the facility.
Dr. January Few
Mar 2026
My family’s experience at PruittHealth Fairburn was deeply concerning in several key areas, particularly compassion, communication, and attention to basic patient care standards. My mother was readmitted after two ICU stays within a month following serious medical conditions, including heart surgery, chronic kidney disease, colitis, migraines, and cardiogenic shock. She had only been at the facility for three days after having chest tubes, a ventilator, and a feeding tube removed. Any reasonable healthcare provider would expect her to be in significant pain. Despite this, Nurse Katrina displayed a clear lack of compassion and professionalism. She appeared irritated by my family asking necessary questions about my mother’s care and went as far as to falsely state that my mother only complained of pain when family was present. This type of dismissive and inaccurate statement is unacceptable, especially when dealing with a medically fragile patient. There were also serious inconsistencies from the rehab manager, Joann. She initially claimed my mother had been there a week and was walking, which was completely incorrect. After being corrected, she then stated that my mother had refused physical therapy after only two days—something my mother confirmed never happened. This raises significant concerns about documentation accuracy and whether patient care is being properly monitored or simply misrepresented. Both interactions were not only unprofessional but demonstrated a troubling lack of accountability and awareness of my mother’s actual condition. When staff members cannot accurately speak to a patient’s status, it undermines trust in the entire facility. Most alarming, my mother was discharged back to PruittHealth on a prescribed minced/soft diet with thickened liquids, yet she was given a sandwich. This is not a minor oversight—it is a direct failure to follow medical orders and could have caused serious harm. While I am giving 3 stars because not every staff member was problematic (nurse Kenyatta and Quana were great) the issues we encountered are significant and reflect systemic gaps in patient care, communication, and oversight. Families should not have to advocate this hard to ensure basic standards are met.
Aaron Burch
Feb 2026
Thank you, to all workers there. Thank you so much and you guys all deserve more money!!!!!!!! The only way there is an off comment on here is, if there is a Karen who thinks Medicare is going to care enough to put your loved one in a mansion. Very clean very attentive. I love them all Nans at home with us chilling cause of these women.
Jackie Thomas
Jan 2026
I highly recommend anyone to go to Pruitt Health Care in Fairburn Ga on Butner Road. It is a fantastic facility. My mom, Elizabeth Bowles was there from 2014 until 2018. They took great care of her. They have a great staff team. Keisha, Crystal, Rachel and many more. If Something would happen to me this is the place I would go. A great place to go. Jackie Thomas
Mary Harris
Dec 2025
The nurses and CNAs at the faculty are exceptional as are the kitchen, rehab, and housekeeping. The leadership is beyond poor. They are not staffed for success. My mother went 16 hours without being changed in her soiled underwear. When I shared this with nursing leadership…..one smirked the entire time. They promise to check on the patients every 2 hours….does not happen ….not enough staffing. Food is excellent. Housekeeping is excellent….but at the end of the day, your loved one does not get proper care. I did all the sail work for my mom from 10am to 6pm daily…..no help…Leadership does not followup on outages. I’ve filed formal complaints and will with the government also. They turn off call lights when patients need help and the issues are not resolved……and many times they are stretched so thin the front line nurses and support forget and don’t come back. I’m pulling my mom out early as I can take better care at home and have therapy come in. Highly recommend you monitor your loved one and escalate issues. The leadership needs to be overhauled……starting with top nurse leaders and office staff. BE VERY CAUTIOUS 🙏🏽
Pruitthealth - Fairburn offers Skilled Nursing / Long Term Care.
Pruitthealth - Fairburn is located at 7560 Butner Road in Fairburn, Georgia.
Reviews of PruittHealth - Fairburn are mixed: several families praise the nursing, therapy, kitchen, and housekeeping staff as caring and attentive, while others describe serious lapses in leadership, staffing levels, and communication around medical care. The facility has a long track record (some families' loved ones stayed for years), but recent reviews raise concerns about oversight and follow-through on basic care needs.
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