MyLivingChoice

Fairburn Heights

178 West Campbellton Street

3.1(69 ratings)· Fairburn average: 3.8

Fairburn Heights, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Rehab services
On-site physical, occupational, and speech therapy
Short-term care
Respite care offered for family caregivers' breaks
End-of-life care
Hospice care focused on comfort and dignity
Transportation
Rides provided to local doctors and appointments

What Families Think

Reviews of Fairburn Heights are sharply mixed: several families and even a long-term resident praise strong rehab outcomes, caring nurses, and recent improvements under new management, while at least one reviewer describes a frightening lapse in basic care. The facility appears to be in a turnaround period, with staffing and equipment issues acknowledged by residents even as they report progress.

The Good

  • Strong physical/occupational/speech therapy rehab results
  • Nurses and CNAs described as compassionate and attentive
  • Recent improvements in food quality and cleanliness
  • Active resident council and open-door policy with families
  • Facility recently repainted and kept clean

The Bad

  • One report of severe neglect: vomit-soiled bed, unresponsive staff
  • Understaffing acknowledged as an ongoing issue being addressed
  • History of 'terrible issues' under prior ownership per a resident
  • Broken vital-sign equipment mentioned in one serious incident

AI-generated from reviews and community data.

Fairburn Heights is a senior living community in Fairburn, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Transportation Services and Housekeeping. Families rate it 3.1 out of 5 across 69 reviews.

About Fairburn Heights

Fairburn Heights of Journey LLC is a continuing care community in Fairburn, Georgia, offering short-term rehabilitation, long-term care, respite care, and hospice care services. The community provides personalized care tailored to resident needs, with physical, occupational, and speech therapy available for rehabilitation patients. Long-term care services are designed for individuals requiring daily medical attention and living assistance in a safe setting, while respite care allows caregivers a break and hospice care focuses on comfort and dignity for end-of-life support.

The care team is central to the community's mission, with staff selected not only for qualifications but also for compassion and collaborative spirit. The community emphasizes a family-like environment where residents feel supported and cared for by dedicated professionals committed to exceptional bedside manner and personalized attention.

Amenities at Fairburn Heights include convenient transportation to local doctors, appointments, activities, and around the Fairburn area, as well as a courtyard where residents can enjoy fresh air and connect with neighbors and loved ones. The outdoor space is designed to enhance residents' sense of home and community within the care setting.

Fairburn is located in Fulton County, Georgia, just a short drive from Atlanta, offering a balance of small-town charm and access to metropolitan amenities. The city is well-connected by major highways including I-85 and GA-74, with Hartsfield-Jackson Atlanta International Airport less than 20 minutes away. Nearby attractions include Chattahoochee Hills Eventing, a premier equestrian facility, and local parks and cultural sites that contribute to the area's appeal for seniors.

Types of Care at Fairburn Heights

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

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Reviews of Fairburn Heights

3.1overall · 69 ratings combined

3.1★ on Google (69)

Gail Glass-Hill

Jul 2026

via Google

This place has come along way,it smells really nice,I see the Department Heads walking around every day to make sure everything is running good,all Departments are good.I see on a daily the DON, Administrator are excellent and spoils the Residents to ensure they are happy,well taking care of. I have seen Jas, Christine which are CNA's along with several others go above and beyond,also the Employees going into their own pockets to pay for residents hair to be taken care of,the Salon Stylist is absolutely the Best as well,loved by many residents 😊

Hadiya Harden

Jun 2026

via Google

I was not pleased with the staff on visiting my mom in this facility. When I arrived the smell there was horrible and there were patients walking all over and there were 3 nurses at the front desk. The first nurse was on her phone. The second nurse was falling asleep. The last nurse was already sleep. My mom was in her bed throwing up in an already full throw up bag with vomit all over her bed as nurses were standing around trying to check her vitals on machines that were broken with no cuffs that fit around her arm to get proper readings very upsetting I could continue but it was just so much not pleased at all nor was the firefighters that I had to call while nurses argued on who was actually going to call 911.

Courtnee Gordon

Apr 2026

via Google

My dad admitted to Fairburn Heights in February to receive rehab after his stroke. When he admitted he was unable to sit up in a wheelchair and could barely move his left side. Today I can proudly say he is going home and is able to sit up on his own and even walk short distances. There are many horror stories about "nursing homes" and it's easy to provide negative feedback. But the people here at Fairburn Heights care about their residents. To the Administrator, THANK YOU for your kindness and for having such an amazing team! There are many nurses that played a part in my dad's care and to name a few: Scott, Brittany, Gwen, Kandese, Marvo, KO, Leigh, Kay, Kayla, Tasia; THANK YOU ALL!!!!! Ms. Christine.......Where do I begin??? You are an amazing CNA with a heart of gold!!!!!!! We greatly appreciate you for going above and beyond for my dad!!!! KACIMMA (Director of Nursing) you are truly 1 of 1 and I can't thank you enough for EVERYTHING you have done for my dad!! Thank you for always being available, for caring, and for simply being you!!! Last but certainly not least, THERAPY!!!!!!!!!!! Initially, I thought my dad would never walk again!!! But with Fairburn's amazing therapy team he is able to walk, feed himself and so much more!!! THANK YOU FAIRBURN HEIGHTS!!!!!!!!

Dorothy Adams

Mar 2026

via Google

I have been a resident of this facility for five years. It has been through some terrible issues, which may account for some of the bad reviews and low stars. I do feel that this new ownership and administration is working diligently to turn this facility around. The food has improved greatly. We have a dining hall that also serves for meetings and activities with a large (72-inch) screen TV. The activities are varied enough for nearly all individuals with different capabilities. The understaffing is also being worked on with more staff being on-boarded. They are competent and pleasant. The medications are now being handled in a timely fashion. We have a lovely patio that is covered where we can spend time outside. The facility is clean and has been recently painted. The floors, while old, are clean, but will hopefully be replaced in the not too distant future. In addition, we have a wonderful therapy department, which includes physical, occupational, and speech, so this makes an excellent choice for your rehab options. We also have an active resident council, which all residents are welcome to attend. The staff also maintain an open-door policy for all the residents and their family members. All in all, I am quite content and happy here.

Torey West

Mar 2026

via Google

I have visited my aunt on numerous occasions, and each time the nursing staff has shown genuine care and compassion toward her. I truly appreciate the skill, professionalism, and attention she has been receiving. The rehabilitation staff has also impressed me with the outstanding services they provide to her and to other patients. Everyone has been welcoming, supportive, and committed to keeping our family well informed about our loved one’s care. It brings great comfort to know she is in such capable and caring hands.

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Government Inspection History

4 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 12, 2026Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 25, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026

Jun 19, 2025Health Complaint3 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 23, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 23, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 23, 2025

Aug 5, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 19, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2024

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

Dec 15, 2022Fire Safety StandardHealth Standard5 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Feb 13, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Fairburn Heights offer?

Fairburn Heights offers Skilled Nursing / Long Term Care.

Where is Fairburn Heights located?

Fairburn Heights is located at 178 West Campbellton Street in Fairburn, Georgia.

What do families say about Fairburn Heights?

Reviews of Fairburn Heights are sharply mixed: several families and even a long-term resident praise strong rehab outcomes, caring nurses, and recent improvements under new management, while at least one reviewer describes a frightening lapse in basic care. The facility appears to be in a turnaround period, with staffing and equipment issues acknowledged by residents even as they report progress.

How did Fairburn Heights do on recent health and safety inspections?

Fairburn Heights had 4 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Fairburn Heights?

Submit the Request Information form on this page to connect with Fairburn Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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