4.2(455 ratings)· Austell average: 3.8
1 / 5CMS Care Compare
Anderson Mill Center for Nursing and Healing is a skilled nursing and rehab facility in Austell, Georgia, with a 4.2-star average across 455 Google reviews. Reviewers frequently praise individual nurses, CNAs, and therapy staff for compassionate care, while a smaller but vocal group describes serious lapses in cleanliness, staffing, and food quality, especially in the rehab wing.
AI-generated from reviews and community data.
Anderson Mill Center for Nursing and Healing is a senior living community in Austell, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 455 reviews.
Anderson Mill Center for Nursing and Healing is a skilled nursing and long-term care facility in Austell, Georgia, with a licensed capacity of 170 residents.
Family experiences at the facility vary considerably. Those reporting positive visits highlight attentive, knowledgeable nursing staff who go beyond routine care, one family noted a nurse who "went above and beyond answering questions", and structured therapy programs including physical, occupational, and speech therapy. Families also mention nutritious, well-presented meals and a clean, welcoming environment. However, some families describe significant concerns including cleanliness and sanitation issues, understaffing, and inconsistent quality in therapy services. One family expressed frustration with care approaches and noted the facility's struggle to maintain adequate staffing levels.
Anderson Mill holds a 4.2-star rating from 455 Google reviews, reflecting the wide range of family experiences. Prospective residents and their families should carefully evaluate the facility's current operations and speak directly with staff about specific care plans and programs.
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Help Me Choose4.2overall · 455 ratings combined
4.2★ on Google (455)
kevin mcintyre
Jun 2026
I had a wonderful experience this afternoon, when I visited Anderson Mill Rehabilitation Center. The receptionist was extremely pleasant, and helped me find my love one. The facility was extremely clean. Every staff member I encountered acknowledged me.
Kathy Lucas
May 2026
Staff was incredibly helpful and present in all areas. Marissa, my brother’s nurse on 100 wing, went above and beyond answering questions and getting us answers if she wasn’t sure. Lunch was delivered but made sure he was ok and if he needed anything. Nurse practitioner came in to look at an old wound, dress it to make sure wasn’t infected. Peach therapist came in and we were about to leave, so gave us the time for our good byes! Coming in from out of town meant a lot to us, and we greatly appreciate the staff and their support for our brother. Kathy & Chris Lucas
Virginia Battle
Mar 2026
When I first arrived, the smell was overwhelming. The condition of my room was appalling the smell the bathroom was dirty. My family member had to come and clean the room for me because I was so upset about staying there. I felt really sorry for the patients there who were unable to speak so I’m gonna speak on their behalf. That place needs a health department to evaluate the facility to exterminate. I had to deal with cockroaches. The food wasn’t edible until my very last few days after all the complaining I did before I left I seen things getting better. I pray that they take care of the people that have been left behind with no families no memories no love one’s to care. Well I care. I will be coming back to see, if the people are being cared for properly.. I also would love to give a shout out to the people who met the most to me in my recovery the therapy. The whole staff was awesome. My nurse Care. Jerome my LPN he always smelled good and had a warm embracing smile. You could tell he enjoyed his job..George Ndege was also kind & a smile that could light up a dark room.My girl LaQunda Mitchell kept me happy being in a bad situation she brighten up my day with her charm, her laughter and her love. I so appreciate her..Yvonne Byaum she is very sweet, intentive, caring, and patient with her patient. She helped me through a lot of rough spots. I so appreciate her.. Jacqueline CNA was warm and pleasant even if I wasn’t her patient she always kept a smile and spoke daily even popped in the room to speak. She made a difference for me too..Chigozic Kanu-Oji very pleasant cared for me always came when called. Shandrica Nunnally , Yvrose Richemond Clington Ehirine Patrica Akinsire , Tracey Lavender are wonderful CNA I so appreciate each one of you in a very special way for your excellent care towards me thank you from my heart.Latoya Vilaire Brown what can I say you the bomb I miss you❤️Tabitha Pender always helpful and pleasant even when I was afraid to have my wound looked after.😊Mary Eitimen sweet and kind . Dr. Justin AlexanderS always pleasant and soft spoken and made sure I had what I needed in my recovery. I just want to give thanks to all my team for your love & support in my time of uncertain circumstances.A shout out to Roxanne & The beautiful Jasmine and the Lady in the kitchen who shaped up the staff. I got my eyes 👀 on you Anderson Mill Center. If I forgot anyone please know God hasn’t 🙏🏽Thanks much love and blessings arrived March 1 - 14 ,2026 PS. Need to do a hospitality class for some of your staff some are very rude & may need to go into a different profession .
Deborah King
Mar 2026
Our mom was recently sent to Anderson Mill for rehab and we are so grateful that so far the experience has been a blessing. The meals are hearty, colorful and nutritious; the staff are friendly and don’t mind stopping and answering questions; but most of all, our mom likes it there. They don’t let her sit or lie too long. There’s PT, Speech, OT and other helpful activities. It’s a relief for us knowing she’s being taking care of. 👍🏼
Margaret pillow
Dec 2025
If you have a loved one do not and I repeat do not put them in this place. I was there for approximately 3 weeks. I got nothing out of it especially occupational. They are extremely short-handed rude basically they treat you like you are a piece of meat flipping you over when they are changing you. The therapy there was awful except for the lady that did do some of my physical therapy. Occupational was awful. I sat there waiting for my occupational therapist to work with me. She paid more attention laughing talking and cutting up with fellow employees. I left there no better than I was when I got there. The food is awful. Especially if you are in the rehab area. They go to the people that live there permanently first. We were always the last to be served. If we got a plate of food that was warm we were lucky. 95 to 98 % of the time the food was cold Same breakfast every morning. Scrambled eggs a piece of toast oatmeal or grits usually oatmeal and that was breakfast every day. They are the only nursing home that I know of that does not make and take you to doctor appointments especially if you are only in rehab. They don't let you know this. Even if when the hospital send over information for you to see a doctor they do not take care of it. I was supposed to see a nerve doctor. It never happened. So once again I repeat you have a loved one do not send them to this place
5 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Anderson Mill Center for Nursing and Healing offers Skilled Nursing / Long Term Care.
Anderson Mill Center for Nursing and Healing is located at 2130 Anderson Mill Rd in Austell, Georgia.
Anderson Mill Center for Nursing and Healing is a skilled nursing and rehab facility in Austell, Georgia, with a 4.2-star average across 455 Google reviews. Reviewers frequently praise individual nurses, CNAs, and therapy staff for compassionate care, while a smaller but vocal group describes serious lapses in cleanliness, staffing, and food quality, especially in the rehab wing.
Anderson Mill Center for Nursing and Healing had 5 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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