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Care One At Lexington

178 Lowell Street

3.6(102 ratings)· Lexington average: 4.1

Care One At Lexington — photo 11 / 5

Quick Facts

Total units
211
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
211
Care unit
Long-term care residents housed in Munroe Unit
Specialized programs
Cardiac, stroke, wound care, and diabetes programs

What Families Think

Families of long-term residents in the Munroe unit describe consistent, compassionate caregivers and a clean environment, with several reviewers praising the same staff members by name over months or years of care. One detailed negative review, however, describes serious lapses in a rehab stay including a broken air conditioner, poor communication, and a botched discharge process.

The Good

  • Consistent, same caregivers over many months
  • Staff described as compassionate and attentive
  • Facility kept clean throughout long stays
  • Active activity director runs daily programs
  • Supportive staff during end-of-life and hospice care

The Bad

  • One report of no working AC for three days
  • One report of poor food quality
  • One report of frequent phone system outages
  • One report of discharge paperwork and equipment not arranged

AI-generated from reviews and community data.

About Care One At Lexington

CareOne at Lexington is a skilled nursing and rehabilitation center in Lexington, Massachusetts, offering both short- and long-term care. The facility is newly renovated and provides a home-like environment with board-certified geriatricians leading nursing and rehabilitation teams.

The center offers specialized medical programs including cardiac care using the latest technology, complex chronic disease management with individualized medication and health monitoring, diabetes management with personalized care plans, orthopedic rehabilitation to restore strength and mobility after injury or surgery, stroke recovery focusing on physical and cognitive function, and wound care management with onsite physician oversight. The facility also provides temporary respite care for caregivers and treats patients with specialized conditions requiring around-the-clock care.

CareOne at Lexington emphasizes a holistic, physician-led approach tailored to each patient's individual recovery needs. The community features beautiful outdoor patios and hosts various activities designed to promote resident socialization and engagement.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 102 ratings combined

3.6★ on Google (102)

Heather Gaspar

Jul 2026

via Google

Pretty poor experience overall, my father did not have air-conditioning in his room for the first three days and the room was 86°. The staff seemed generally downtrodden and definitely not proactive about helping in any way. Communication is awful, phone system down frequently. Food Quality was poor, only highlight was the activity director who ran an afternoon, activity and movie every day. Discharge paperwork never made it to his primary care and the promised VNA services were never called in for a referral. Also did not get the required wheelchair in time for discharge

John Sheehan

Jun 2026

via Google

The best part of CareOne is the staff and I mean all the people that work here. I have been here 3 times and I have had nothing but great experiences. The client's needs and health come first at CareOne. There are too many names to name but all the stall are well eperienced in their rolls and execute them without hesitation. I recommed CareOne to anyone that needs the type of care the CareOne offers Thank you CareOne and all the staff members and employees

Cil Cangiano

Jun 2026

via Google

The aids and nurses provided great care for my dad while he was first at the rehab Revere unit and then the Monroe long term care unit. The compassionate care and the kindness of the staff including the enthusiastic activity director was a comfort to my family, especially to my mom who was there every single day for almost 3+ months.

Wayne B

Jun 2026

via Google

Our mother was in the Munroe Unit for 14 months (2025 to 2026). The staff there was absolutely amazing. We highly recommend CareOne in Lexington Ma. She had the same caregivers during that entire time who treated her with dignity, compassion and kindness. We visited regularly, and mom was always clean, dressed and in the activity room with other residents. Mom always said (I love it here, they take good care of me). The staff at CareOne Lexington Ma work very hard, work as a team and they take pride in their work. They love their patients like family. We witnessed the staff go above and beyond for our mother and others many times in the Munroe Unit. The facility is always clean and the staff always has a smile. At the end of our Mothers life the staff was extraordinary and supportive. Our family will be forever grateful for the comfort, respect, compassion and kindness the staff showed our Mother. Melissa, Victoria, Marie Chantel, Claudette, Florida, Adaline, Savanna, Rachel, Joe G, Joe M, Lydia, Peter, Michael, Amina, Winni, Bernadette, Joyce, Astrid, Jenny, Joseline, Mark and Yunni. What a great support team our Mother had. Caring, loving, nice people.They are all Angels. Wayne Bowie

Kim Sterrett

May 2026

via Google

Highly recommended. If they were 10 stars available, I would choose that score. Our Mom really enjoyed her time at CareOne Lexington. Most people don’t understand what a tough job it is to be a nurse or a nursing assistant. The staff are very kind and provided excellent care. After a year, Mom went on hospice care. When she passed, the staff were so wonderfully supportive of our family to help see us through a difficult time.

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Frequently Asked Questions

What types of care does Care One At Lexington offer?

Care One At Lexington offers Skilled Nursing / Long Term Care.

Where is Care One At Lexington located?

Care One At Lexington is located at 178 Lowell Street in Lexington, Massachusetts.

What do families say about Care One At Lexington?

Families of long-term residents in the Munroe unit describe consistent, compassionate caregivers and a clean environment, with several reviewers praising the same staff members by name over months or years of care. One detailed negative review, however, describes serious lapses in a rehab stay including a broken air conditioner, poor communication, and a botched discharge process.

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