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Care One At Lexington

178 Lowell Street

3.6(102 ratings)· Lexington average: 4.3

Care One At Lexington, photo 11 / 5

Quick Facts

Total units
211
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
211
Care unit
Long-term care residents housed in Munroe Unit
Specialized programs
Cardiac, stroke, wound care, and diabetes programs

What Families Think

Families of long-term residents in the Munroe unit describe consistent, compassionate caregivers and a clean environment, with several reviewers praising the same staff members by name over months or years of care. One detailed negative review, however, describes serious lapses in a rehab stay including a broken air conditioner, poor communication, and a botched discharge process.

The Good

  • Consistent, same caregivers over many months
  • Staff described as compassionate and attentive
  • Facility kept clean throughout long stays
  • Active activity director runs daily programs
  • Supportive staff during end-of-life and hospice care

The Bad

  • One report of no working AC for three days
  • One report of poor food quality
  • One report of frequent phone system outages
  • One report of discharge paperwork and equipment not arranged

AI-generated from reviews and community data.

Care One At Lexington is a senior living community in Lexington, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.6 out of 5 across 102 reviews.

About Care One At Lexington

CareOne at Lexington is a skilled nursing and rehabilitation center in Lexington, Massachusetts, offering both short- and long-term care. The facility is newly renovated and provides a home-like environment with board-certified geriatricians leading nursing and rehabilitation teams.

The center offers specialized medical programs including cardiac care using the latest technology, complex chronic disease management with individualized medication and health monitoring, diabetes management with personalized care plans, orthopedic rehabilitation to restore strength and mobility after injury or surgery, stroke recovery focusing on physical and cognitive function, and wound care management with onsite physician oversight. The facility also provides temporary respite care for caregivers and treats patients with specialized conditions requiring around-the-clock care.

CareOne at Lexington emphasizes a holistic, physician-led approach tailored to each patient's individual recovery needs. The community features beautiful outdoor patios and hosts various activities designed to promote resident socialization and engagement.

Types of Care at Care One At Lexington

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Care One At Lexington

3.6overall · 102 ratings combined

3.6★ on Google (102)

Heather Gaspar

Jul 2026

via Google

Pretty poor experience overall, my father did not have air-conditioning in his room for the first three days and the room was 86°. The staff seemed generally downtrodden and definitely not proactive about helping in any way. Communication is awful, phone system down frequently. Food Quality was poor, only highlight was the activity director who ran an afternoon, activity and movie every day. Discharge paperwork never made it to his primary care and the promised VNA services were never called in for a referral. Also did not get the required wheelchair in time for discharge

John Sheehan

Jun 2026

via Google

The best part of CareOne is the staff and I mean all the people that work here. I have been here 3 times and I have had nothing but great experiences. The client's needs and health come first at CareOne. There are too many names to name but all the stall are well eperienced in their rolls and execute them without hesitation. I recommed CareOne to anyone that needs the type of care the CareOne offers Thank you CareOne and all the staff members and employees

Cil Cangiano

Jun 2026

via Google

The aids and nurses provided great care for my dad while he was first at the rehab Revere unit and then the Monroe long term care unit. The compassionate care and the kindness of the staff including the enthusiastic activity director was a comfort to my family, especially to my mom who was there every single day for almost 3+ months.

Wayne B

Jun 2026

via Google

Our mother was in the Munroe Unit for 14 months (2025 to 2026). The staff there was absolutely amazing. We highly recommend CareOne in Lexington Ma. She had the same caregivers during that entire time who treated her with dignity, compassion and kindness. We visited regularly, and mom was always clean, dressed and in the activity room with other residents. Mom always said (I love it here, they take good care of me). The staff at CareOne Lexington Ma work very hard, work as a team and they take pride in their work. They love their patients like family. We witnessed the staff go above and beyond for our mother and others many times in the Munroe Unit. The facility is always clean and the staff always has a smile. At the end of our Mothers life the staff was extraordinary and supportive. Our family will be forever grateful for the comfort, respect, compassion and kindness the staff showed our Mother. Melissa, Victoria, Marie Chantel, Claudette, Florida, Adaline, Savanna, Rachel, Joe G, Joe M, Lydia, Peter, Michael, Amina, Winni, Bernadette, Joyce, Astrid, Jenny, Joseline, Mark and Yunni. What a great support team our Mother had. Caring, loving, nice people.They are all Angels. Wayne Bowie

Kim Sterrett

May 2026

via Google

Highly recommended. If they were 10 stars available, I would choose that score. Our Mom really enjoyed her time at CareOne Lexington. Most people don’t understand what a tough job it is to be a nurse or a nursing assistant. The staff are very kind and provided excellent care. After a year, Mom went on hospice care. When she passed, the staff were so wonderfully supportive of our family to help see us through a difficult time.

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Government Inspection History

3 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 24, 2025Fire Safety StandardHealth Standard11 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

Dec 30, 2024Fire Safety StandardHealth Standard30 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025

  • Put firmly secured handrails on each side of hallways.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 3, 2025

  • Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    Severity B of L: potential for minimal harm, patternCorrected Feb 3, 2025

Jan 11, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2024

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Care One At Lexington offer?

Care One At Lexington offers Skilled Nursing / Long Term Care.

Where is Care One At Lexington located?

Care One At Lexington is located at 178 Lowell Street in Lexington, Massachusetts.

What do families say about Care One At Lexington?

Families of long-term residents in the Munroe unit describe consistent, compassionate caregivers and a clean environment, with several reviewers praising the same staff members by name over months or years of care. One detailed negative review, however, describes serious lapses in a rehab stay including a broken air conditioner, poor communication, and a botched discharge process.

How did Care One At Lexington do on recent health and safety inspections?

Care One At Lexington had 3 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Care One At Lexington?

Submit the Request Information form on this page to connect with Care One At Lexington and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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