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1 / 819% below the Newton median
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers are split. Several describe kind, professional staff and a warm, homey feel, including a smooth transition into memory care. One detailed report describes long waits for help, equipment not ready for a two-person-assist resident, and billing frustrations. Note that one five-star review names Sunrise of Alexandria, so it may not describe this location.
AI-generated from reviews and community data.
Sunrise of Newton is a senior living community in Newton, Massachusetts offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Published pricing starts around $7,600 per month. Families rate it 4.8 out of 5 across 16 reviews.
Sunrise of Newton is an independent and assisted living community in Newton, Massachusetts, operated by Sunrise Senior Living. The community offers private rooms with private bathrooms, 24-hour staff, and a restaurant-style dining room.
Residents have access to housekeeping and laundry services, medication management, and an emergency call system. The community features gathering and activity spaces for social engagement, along with cable or satellite television in rooms and wheelchair accessibility throughout.
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Help Me Choose4.8overall · 16 ratings combined
4.8★ on Google (16)
Janine Bilyeu
Jan 2026
The staff at Sunrise of Alexandria have made the difficult transition to move my loved one into Memory Care an easy and understandable process. I'm incredibly grateful to every single person on staff--they are calm, competent, and I have complete confidence that my loved one is receiving the best possible care. I highly recommend this facility to anyone seeking care for their own loved one.
Lydia Shriber
May 2025
ERIC is a wonderful, professional asset to the team at Sunrise. Thank you to you and Meghan!
Ashima Dua
Feb 2025
Sunrise of Newton is an amazing choice for someone in your life who may need assisted living. I visited the facility, I've seen others as well, and was blown away by both the kindness of the people I met but also the warm feeling of the community as well. I was greeted and helped that day by Tonya and her colleague Kelley and they truly took the time to understand what it was I was looking for, background, needs, etc. They were very kind, empathetic and forth coming with advice. We then toured the facility which is gave me very warm, homey and family vibes. People seemed to be enjoying their time there, having lunch, sitting in the common area or going about their day. I'm still working through best options for my loved one, but I feel like anyone would be lucky to be part of this community and have peace of mind for the happiness, support and safety of their loved one.
Faye R
Jul 2024
Our mother lived at Sunrise of Newton for about three months starting in March 2024 before having to find another place to live. The building is very nice, as is the garden in the back, which is why I gave two stars instead of one (that and a few of the staff who made an effort and held a few nice activities). But none of the services lived up to the promises that were made when I toured the facility, desperate to find a nice place for our mother, who is a two-person assist in a wheelchair. The first day she arrived, as opposed to being “welcomed,” she was left sitting in her wheelchair for hours, unable to use the bathroom because they weren’t prepared with the right equipment to transfer her appropriately (even though they told me they were). She was told at night to just “pee in her pants” and they’d come back when they could (which sometimes took hours). Some of the aides were nice, but quite a few were dismissive and even rude. My mother experienced long waits after she pressed her button due to Sunrise staffing the minimum required number of aides to meet state regulations. At night sometimes no one came for hours, which is a dangerous situation for an elderly person. Then there would be all kinds of promises that things would change. I heard stories of people waiting for an hour for lunch and never getting it. Once my mother asked for lettuce on her sandwich and was told they were out of lettuce. Some “exercise classes” involved just sitting residents in front of a video. I could go on and on about the ways the services provided did not live up to the promises that were made. I received calls from my mother day and night. We lost the money on the community fee and move, because it was apparent within days that she would have to find another place to live. I will say this — Sunrise has hired a new Executive Director and supposedly will be putting a new team in place, and a lot of promises are being made about improving this facility. But they have a lot of work to do, and I cannot recommend placing a family member here unless there are massive improvements in every aspect of their services. When my mother left, they even charged her the extra week for the required 30 days’ notice, even though she was moving out at the end of the month — despite all the money she lost living there for just three months. Do better, Sunrise. Much better.
karlennys rosario
Jan 2024
I have visited that place so many times, great place to live and adorable personal 😊
Sunrise of Newton offers Assisted Living, Memory Care and Respite / Short-Term Care.
Published pricing at Sunrise of Newton starts around $7,600 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.
Yes. Sunrise of Newton lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Sunrise of Newton is located at 431 Washington Street in Newton, Massachusetts.
Sunrise of Newton carries a 4.8 out of 5 rating from 16 Google reviews. Several describe kind, professional staff and a warm, homey feel, including a smooth transition into memory care. One detailed report describes long waits for help, equipment not ready for a two-person-assist resident, and billing frustrations. Note that one five-star review names Sunrise of Alexandria, so it may not describe this location. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Sunrise of Newton directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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