Care One At Lowell

Matt Worthington

Apr 2026

via Google ↗

The common areas for patients lacks sunlight. The common areas are filthy. The phones are hardly ever answered to get through to family due to one main phone used for every in and out call by staff. There are no phones in rooms for the patients there. There are 3 beds to a room, set up like a hospital with curtains in between. They promote they rehabilitate but have not 1 wheelchair in the facility. All violations of the americans with disabilities act. The online photos are staged photos and very very old. This place is an asylum inside.

Eric Noble

Mar 2026

via Google ↗

Whether your loved one is recovering from an injury or needs help managing a chronic illness, our devoted team ensures that each resident receives the individual attention they need and deserve

Robert Ollivierra

Mar 2026

via Google ↗

Best long/shirt term care facility. Staff is courteous. Building is clean. Food is top tier

Keria Miller

Jun 2025

via Google ↗

My sister was admitted to CareOne at Lowell when she was 31 years old due to a traumatic brain injury from a car accident. Staff members that no longer work for Care One like Kelly Bemis and current staff -Napoleon Battle, Nessreen Aidelbi and Maria Quintero just to name a few were great contributors to my sister's progress and I'm thankful for their assistance. Nessreen has assisted me with full compassion and dedication in whatever questions and needs I had during my sister's stay and even after her discharge. If she could not assist she would direct me to whomever could and do it all in a timely manner. I live miles away from the facility and she has always given me a piece of mind of knowing my sister was safe and well. God help that facility if they ever lose her. However, the wonderful staff has no control over the terrible staff and the disgusting building, due to these reasons my rating is low. The building looks old and run down, while the staff such as the Director of Nursing and the Director of Social Work do a poor job of showing compassion and dedication to the patients. After COVID things around CareOne has gotten worse and their only excuse is they are short staffed which is not a good excuse to a family member that is concerned about a loved one. If I knew then what I know now Careone would not have been an option for my sister, not only because of some of the horrible staff and the building's physical appearance but also because of my sister's age. She was and is very young so alot of her needs were not met.

A Johnson

Dec 2023

via Google ↗

The team at CareOne has been caring and works well with me (family and health care proxy) in regards to my weekly visits and on external Specialist Dr appointments to ensure my family member is doing the best he can do to improve or be comfortable and happy. This includes me working with the Nurses , staff and clinicians to ensure he visits neurologist, cardiologist and other specialty drs. The dental, ear, feet and PT and OT general is done daily with nurse/LPn etc oversight at CareOne. He feels cared for and they are reassuring. The facility is always clean and staff is nice to myself and patients. Sometimes they are firm but I have never seen any inappropriate actions and they are very careful with memory patients. A The only con I have seen is when staffing is decreased, such as the awesome administrator who scheduled HC Medicaid transport or staff, you can feel a bit of stress and have to do an extra check to be sure all is in order on DR appointments. The place is very clean and activity director always looking to entertain and improve social activities on the first floor. Navigating the Medicaid, Medicare and SS you should see outside help. Thanks to the care givers from the receptionists to laundry to elevators nursing and administrators in Lowell. Regardless where your loved one goes, you need to visit and be involved to the best of the family and friend abilities!