Ivan Cruz
Sep 2026
Amazing community with one of the best aging in place programs to help your loved one feel safe in age in place through assisted-living and memory care.<br>Friendly staff and one amazing sales manager and director.
Brookdale Concord Parkway
2452 Rock Hill Church Road4.8(81 ratings)· Concord average: 4.4
Part of Brookdale Senior Living · 536 communities · 4.3★ average · (6 others nearby) 
Brookdale Charlotte East
Charlotte, North Carolina
4.1(44)
Assisted LivingIndependent Living
Brookdale South Park
Charlotte, North Carolina
4.1(27)
Memory Care
Brookdale Salisbury
Salisbury, North Carolina
4.6(23)
Assisted Living
Brookdale Weddington Park
Matthews, North Carolina
4.3(19)
Assisted Living
Brookdale South Charlotte
Charlotte, North Carolina
4.3(21)
Assisted LivingMemory Care
Brookdale Carriage Club Providence
Charlotte, North Carolina
3.8(47)
Assisted LivingIndependent LivingMemory Care+1 more
Own this community? Update your listing · Marketing for operators
1 / 6Quick Facts
- Licensed capacity
- 112 residents
North Carolina DHSR
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Brookdale Concord Parkway holds a strong 4.8 out of 5 rating from 79 Google reviewers, suggesting general satisfaction among families, though no detailed review comments are available to describe specific experiences with care, staff, or daily life at the community.
What reviewers praise
- Very high 4.8/5 average Google rating
- Rated by a solid base of 79 reviewers
- Offers assisted living, independent living, and skilled nursing
What reviewers flag
- No published pricing information to compare costs
- No detailed review text available to verify specific experiences
AI-generated from reviews and community data.
Brookdale Concord Parkway is a senior living community in Concord, North Carolina offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 81 reviews.
About Brookdale Concord Parkway
Brookdale Concord Parkway is a senior living community in Concord, North Carolina offering independent living, assisted living, and skilled nursing care. Operated by Brookdale Senior Living, the community provides 24-hour staff support, on-site nursing, medication management, private rooms with private bathrooms, wheelchair accessibility, housekeeping and laundry services, dietary accommodations, and an emergency call system.
Residents enjoy restaurant-style dining, social activities, and gathering spaces. The community maintains an aging in place program to support residents as their care needs evolve across assisted living and memory care levels.
Reviewers frequently praise the community's professionalism and compassionate approach during the initial consultation and admission process. Several families highlighted the friendliness of staff and the quality of the aging in place program. However, reviews are mixed regarding billing accuracy and consistency in staff communication and behavior, with some families reporting frustration with account management and individual staff interactions.
Types of Care at Brookdale Concord Parkway
Assisted LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Brookdale Concord Parkway
4.8overall · 81 ratings combined
4.8★ on Google (81)
Jordae Clawsøn
Aug 2026
Lpn Very rude and nasty doesn’t know how to talk or communicate with others .
Goddess Mckoy
Jun 2026
Waste of time
Shelly Gynn
Feb 2026
Choosing an assisted living facility for a loved one is one of the most emotional and important decisions a family can make. From the very first phone call, the team at this community demonstrated professionalism, compassion, and genuine care.<br><br>The staff took the time to thoroughly answer every question we had, walking us through the process step-by-step and ensuring we understood all available options. They were patient, knowledgeable, and incredibly responsive—never making us feel rushed or pressured. During our tour, we were impressed not only by the cleanliness and warmth of the environment, but also by the way residents were treated with dignity and respect.<br><br>What truly stood out was how supportive the team was during the transition. They made a difficult time feel manageable, offering guidance, reassurance, and consistent communication. It’s clear that this is more than just a facility—it’s a community where residents are valued and families are supported.<br><br>We are deeply grateful for the professionalism, kindness, and dedication shown by every staff member. If you are looking for a place where your loved one will be cared for with compassion and excellence, I wholeheartedly recommend this assisted living community.
Janet Holliman
Oct 2025
I recently was appalled at the bookkeeping methods used. From improper posting between accounts resulting in unnecessary late notices, phone calists, etc. I have spent many hours going over the billing and payments for my loved ones. Due to previous employees, I think Brookdale should perform an audit. I was actually told payments are misapplied when there are are couples living in different rooms.
Frequently Asked Questions
What types of care does Brookdale Concord Parkway offer?
Brookdale Concord Parkway offers Assisted Living and Memory Care.
Where is Brookdale Concord Parkway located?
Brookdale Concord Parkway is located at 2452 Rock Hill Church Road in Concord, North Carolina.
What do families say about Brookdale Concord Parkway?
Brookdale Concord Parkway carries a 4.8 out of 5 rating from 81 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Brookdale Concord Parkway?
Submit the Request Information form on this page, or contact Brookdale Concord Parkway directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Brookdale Concord Parkway? Claim this listing to update photos, pricing, and details. It's free.
Compare with similar communities nearby
Assisted living communities within 25 miles that work with MyLivingChoice, nearest first. If you move into one we introduce you to, it pays us a referral fee, never you; we never order them by what they pay.
PartnerCadence Huntersville
Huntersville, North Carolina
4.5(70)
Assisted LivingMemory Care
PartnerCadence Senior Living at Mint Hill
Mint Hill, North Carolina
4.4(45)
Assisted LivingMemory Care
PartnerCadence Mooresville
Mooresville, North Carolina
4.7(68)
Assisted LivingMemory Care
Not sure which is right? A real person will shortlist up to three for you, free.
Get a free shortlistNearby Communities
Other senior living options within 25 miles of Concord.
From $3,200/moPartnerBrighton Gardens of Charlotte
Charlotte, North Carolina21.2 mi
3.8(48)
Assisted LivingMemory CareRespite / Short-Term Care
PartnerCogir at Austin Village
Matthews, North Carolina23.7 mi
4.7(31)
Independent Living
From $2,999/moPartnerSolista Charlotte
Charlotte, North Carolina24.2 mi
4.3(54)
Independent Living
Prefer to stay home?
Home care agencies serving Concord bring help to the house: daily living, companionship, and respite for family caregivers.
