Gray Styers
Jun 2026
Home Instead has been a tremendous help in assisting my parents and allowing them to stay in an independent living apartment longer.
1 / 5Quick Facts
- Care oversight
- 90-day nurse check-ins for ongoing care review
- Use case
- Used for short-term recovery after injury
- Service goal
- Helps clients stay in independent living longer
What Families Think
Families describe Home Instead in Concord as reliable and compassionate, with several using the service for years to help aging parents stay independent or recover from injury at home. Reviewers consistently highlight professional communication and nurse involvement, and no negative feedback appears in the available reviews.
The Good
- Consistently 5-star reviews from long-term clients
- Caregivers described as kind and reliable
- Helped clients recover after injuries at home
- Supported parents staying independently longer
- Prompt, professional communication from administrative team
- Multi-year relationships with same care professionals
AI-generated from reviews and community data.
Home Instead is a senior care provider serving Concord, North Carolina offering At-Home Care. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.8 out of 5 across 48 reviews.
About Home Instead
Home Instead in Concord, North Carolina provides home health and hospice care, serving seniors who need support while remaining in their own homes. The service spans from short-term recovery assistance to ongoing care management.
Families consistently praise the professionalism and warmth of Home Instead's care team. Parents describe caregivers as compassionate and genuinely invested in their relatives' wellbeing, with one family noting the staff "have all become caring friends." Families highlight responsive communication, reliable scheduling, and flexibility when circumstances change. Many mention the peace of mind that comes from knowing trained nurses conduct regular check-ins to monitor care quality and address concerns.
Families report using the service both for acute needs, like post-injury recovery, and long-term support, with some relying on Home Instead for more than five years. The consistent theme across reviews is that caregivers show up as professional, kind, and attentive to individual needs. Home Instead maintains a 4.8 out of 5 star rating based on 48 Google reviews.
Types of Care at Home Instead
At-Home CareHome Health and Hospice
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Home Instead
4.8overall · 48 ratings combined
4.8★ on Google (48)
Michael B
May 2026
Home Instead has provided excellent care for my 91 year old mother, and we could not be more pleased with the extremely prompt and professional communication that the company practices. The care givers are compassionate and make my mother feel important - they have all become caring friends. And the 90 day check in by the trained nurse always puts our minds at ease. The nurse is extremely thoughtful, skilled, and truly cares.
Joan Sutton
Oct 2025
We have used these services intermittently over the past few years and have been pleased every time! From the initial meeting with the administrative team and nurse, to each and every caregiver who assisted, it has been a wonderful experience. They are kind, professional, caring and reliable.
Winslow Galloway
Sep 2025
We reached out to Home Instead when my Father broke his leg this summer. We were hesitant to have someone in the home but we never regretted the decision. He got wonderful care and we loved each care giver that came to our home. Professional, helpful, flexible, courteous and truly a blessing for this time in our lives. We would all highly recommend Home Instead.
Lesley Ensley
Apr 2025
Home Instead has been an answered prayer in assisting me with my mother's care for more than 5 years. The Care Professionals have been so helpful and the peace of mind they've given me, and my family means so much. I also want to give a shout out to Margaret for her work ethic, kindness and attentiveness to my mother's every need. Margaret has been absolutely wonderful!
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers At-Home Care.
Where is Home Instead located?
Home Instead is located at 940 Lee-Ann Dr NE in Concord, North Carolina.
What do families say about Home Instead?
Families describe Home Instead in Concord as reliable and compassionate, with several using the service for years to help aging parents stay independent or recover from injury at home. Reviewers consistently highlight professional communication and nurse involvement, and no negative feedback appears in the available reviews.
How can families visit Home Instead?
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead? Claim this listing to update photos, pricing, and details. It's free.
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