MyLivingChoice

Home Care Freedom

10130 Mallard Creek Rd #300

5(41 ratings)· Charlotte average: 4.3

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Home Care Freedom logo
Home Care Freedom, photo 11 / 5

Quick Facts

Veteran Care
Offers dedicated veterans care services
Insurance Support
Helps families navigate long-term care insurance claims
Availability
Round-the-clock in-home care support offered

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Home Care Freedom as a small, closely managed home care agency in Charlotte where the owner, Karen, is personally involved in matching caregivers and handling logistics. Reviewers consistently praise the warmth and reliability of caregivers, with several mentioning long-term relationships with the same aide and helpful support navigating insurance paperwork.

What reviewers praise

  • Reviewers praise consistent, long-term caregiver relationships
  • Owner personally involved in client care and matching
  • Families highlight warmth and compassion of staff
  • Reliable and punctual caregivers noted by multiple reviewers
  • Responsive to changing family and health needs

AI-generated from reviews and community data.

Home Care Freedom is a home care agency serving Charlotte, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and Wheelchair Accessible. Families rate it 5.0 out of 5 across 41 reviews.

About Home Care Freedom

Home Care Freedom provides in-home care services in Charlotte, North Carolina and surrounding counties. The company offers round-the-clock support and personalized care delivered in clients' own homes, with a focus on maintaining dignity and comfort in familiar surroundings.

The service offerings include personalized personal hygiene assistance, companionship services designed to enhance quality of life, specialized dementia care with compassionate support and tailored assistance, and dedicated veterans care services. All services are structured to meet individual health and personal care requirements.

Home Care Freedom emphasizes working with highly trained staff members to provide quality care tailored to each client's unique needs. The company serves individuals across various circumstances, from those requiring ongoing personal care support to those managing specific health conditions or life transitions.

Types of Care at Home Care Freedom

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • Transportation Services

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Reviews of Home Care Freedom

5overall · 41 ratings combined

5★ on Google (41)

Karen Carpenter

Oct 2025

via Google ↗ · Report

Our family is grateful to have found Home Care Freedom to help care for our mom in her home, providing loving companionship; assistance with her personal and household needs; and flexible, reliable service. Karen Rezza has been an amazing resource, navigating the frustrating process of dealing with long-term care insurance, and responding quickly to anything we've needed. Her team is conscientious and helpful, and the caregivers have been wonderful with our mother.

Diane Cleary

Sep 2025

via Google ↗ · Report

I have had the same caregiver for about 2 1/2 years now - her name is Crystal and she’s been excellent. She is compassionate. She is reliable. She is punctual she is experienced and very capable plus, she is very easy to work with. I’ve been extremely happy with her work ethic.

Belinda Brewington

Jun 2025

via Google ↗ · Report

Karen Rezza is the most compassionate and caring person. Anyone who works for her should be grateful as I am to have HomeCare Freedom for my care. She shows me respect and listens to me . Offers the best care for me.

Kelli Allen

Mar 2025

via Google ↗ · Report

Karen and all the caregivers were wonderful! Everyone truly cared about my Dad. I had previously worked with other home care companies and Home Care Freedom is unique in their warmth and genuine care.

Sarah Ignoffo

Dec 2024

via Google ↗ · Report

We’ve had some bad experiences with some home health agencies, so much that you begin to think, are they all the same? Then I called Home Care Freedom Agency, Karen, who runs the agency made us feel so comfortable, she came to our house and was very accommodating with my mother’s needs. I followed my instincts and immediately put in Our request to switch agencies and go with Home Care Freedom. We’ve been with Home Care Freedom now for at least six months give or take and never been happier. I highly recommend this agency very professional, efficient And most of all accommodating to my mother‘s needs. Thank you so much, Karen, Summer, And of course, Chanel, she’s a blessing to our family. We love you all! Sarah Ignoffo and Esther Menzies.

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Frequently Asked Questions

What types of care does Home Care Freedom offer?

Home Care Freedom offers At-Home Care.

How much does Home Care Freedom cost?

Home Care Freedom has not published its pricing. For context, communities in Charlotte that publish rates start around $3,849 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Home Care Freedom located?

Home Care Freedom is located at 10130 Mallard Creek Rd #300 in Charlotte, North Carolina.

What do families say about Home Care Freedom?

Home Care Freedom carries a 5.0 out of 5 rating from 41 Google reviews. Families describe Home Care Freedom as a small, closely managed home care agency in Charlotte where the owner, Karen, is personally involved in matching caregivers and handling logistics. Reviewers consistently praise the warmth and reliability of caregivers, with several mentioning long-term relationships with the same aide and helpful support navigating insurance paperwork. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Home Care Freedom?

Submit the Request Information form on this page, or contact Home Care Freedom directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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