4.2(63 ratings)· Charlotte average: 4.3
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1 / 89% above the Charlotte median
North Carolina DHSR
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Sunrise on Providence is an assisted living and memory care community in Charlotte with a 4.2 Google rating from 63 reviews. Most reviewers praise the staff as friendly, professional and well trained, and one calls the cost reasonable. One detailed 1-star review raises serious concerns about medication communication, nursing access, laundry, cleaning and food portions.
AI-generated from reviews and community data.
Sunrise on Providence is a senior living community in Charlotte, North Carolina offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Published pricing starts around $4,200 per month. Families rate it 4.2 out of 5 across 63 reviews.
Sunrise on Providence is an assisted living and memory care community in Charlotte, North Carolina, overlooking a lake and positioned between Old Providence and Fairview, across the street from Shalom Park and minutes from the Arboretum Shopping Center and Uptown Charlotte. The community provides personalized assisted living, memory care, short-term stays, and hospice coordination services tailored to individual needs and preferences.
Residents receive support with daily activities including dressing, bathing, and medication management. The community operates specialized neighborhoods for those living with Alzheimer's, dementia, or other forms of memory loss, offering expert and compassionate care. A nursing assessment before move-in determines each resident's unique healthcare needs to ensure personalized care levels and services.
Programming and social events are robust and varied, featuring walking club, music-focused programs, Friday movies, art classes, fitness activities, and monthly outings. The community employs a talented chef who creates fresh cuisine tailored to residents' tastes and dietary needs, utilizing innovative tablet technology to match personal preferences with menu offerings. A bistro offers snacks and serves as a social gathering space.
The community has earned recognition including a WELL Equity Rating and WELL Health-Safety Rating, reflecting dedication to creating inclusive and safe environments. Staff members are trained to support residents in maintaining mobility and staying active while ensuring safety, with therapy services available.
Sunrise on Providence allows residents to bring their beloved cats and dogs. The community is designed with intentional spaces and a welcoming atmosphere, emphasizing compassionate care and the fostering of relationships among residents.
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Help Me Choose4.2overall · 63 ratings combined
4.2★ on Google (63)
martin best
Aug 2026
A professional and courteous staff, from the receptionist to the director. The nursing and resident assistant staff are well trained and take excellent care of the residents. It's a very home-like environment. All in all, Sunrise has provided excellent care for my father at a very reasonable cost.
Michael Mullins
Jul 2026
The staff is absolutely amazing, friendly, welcoming, warm, efficient, timely, etc. I could keep going but gotta go.
Becky Mitchell
May 2026
Easy to complete.
Joseph Contorno
Apr 2026
Great place to live. The best staff!
Madison Benton
Mar 2026
Majority of staff was not pleasant to be around. They acted like they didn’t want to be there. If my grandmother asked what medication they were giving her they wouldn’t tell her. Either they didn’t know or didn’t care. They were giving her very strong muscle relaxers without her asking for it - which made her extremely sleepy and just not with it. My grandmother is very capable of asking for medication if needed. When we tried to talk to the nursing staff we were told they didn’t have time to talk to us. Laundry was not consistently done and cleaning wasn’t great. The food was not great either and extremely small portions. One night she was served 1/4 of a waffle and one strip of bacon. Honestly the list goes on. We’ve moved my grandmother and within one day at the new facility it is a world of difference.
Sunrise on Providence offers Assisted Living, Memory Care and Respite / Short-Term Care.
Published pricing at Sunrise on Providence starts around $4,200 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.
Yes. Sunrise on Providence lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Yes. Sunrise on Providence lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Sunrise on Providence is located at 5114 Providence Road in Charlotte, North Carolina.
Sunrise on Providence carries a 4.2 out of 5 rating from 63 Google reviews. Sunrise on Providence is an assisted living and memory care community in Charlotte with a 4.2 Google rating from 63 reviews. Most reviewers praise the staff as friendly, professional and well trained, and one calls the cost reasonable. One detailed 1-star review raises serious concerns about medication communication, nursing access, laundry, cleaning and food portions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Sunrise on Providence directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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