1 / 5Reviewers describe The Potter's House as a small, family-run adult care home in Matthews, NC, praising the owners' hands-on, personalized approach to daily care and home-cooked meals. All five posted reviews are five-star and highlight the trust and warmth built by the caregiving couple who operate the home. There is limited independent review volume, so impressions rely heavily on a small number of testimonials.
AI-generated from reviews and community data.
The Potter's House Family Adult Care Home is a private adult care home in Matthews, North Carolina, offering around-the-clock residential care for older adults who require assistance with daily activities. The home is operated by a team of CNA-certified caregivers with over 17 years of combined professional experience in senior care.
The facility emphasizes personalized, home-centered care that preserves residents' dignity and independence. Staff provide compassionate assistance with mobility, including transfer support, guided walking, and help with assistive devices, while encouraging residents to remain as independent as possible. The care model includes continuity of relationships, with consistent caregivers who build trust and adapt care as needs change. Both short-term and long-term arrangements are available.
Meals are prepared on-site with attention to high-quality ingredients, nutrition, and individual dietary needs. The home coordinates with care teams and families to accommodate medical and culturally specific dietary requirements, emphasizing variety through colorful vegetables, whole grains, lean proteins, and house-made components. Living spaces are designed for comfort and safety, featuring natural light, accessible furniture with firm seats and sturdy armrests, arranged seating for social interaction, and clear sightlines throughout. Rooms feature high-quality linens and soft furnishings, with residents encouraged to bring personal items to create a familiar, home-like environment.
The facility includes spacious common areas with easy-access doors and large windows overlooking gardens and patios that provide visual stimulation and safe outdoor spaces. The design supports mobility and social interaction while prioritizing sensory comfort and fall prevention.
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Help Me Choose5overall · 13 ratings combined
5★ on Google (13)
sandra lovato
May 2026
This newly renovated home is run by warming compassionate Staff. They have many years of knowledge and experience running adult care homes. Keeping their resident engaged in every day activities is a core value to them. I would entrust them with my loved ones. Ps I know the cook she is fabulous.
Lois Filipelli
May 2026
If you’re looking for compassionate and reliable home care in North Carolina, The Potters House is amazing. Their caregivers are professional, attentive, and truly provide the best in-home senior care for families who want peace of mind.
Krista Maiale
Apr 2026
I would highly recommend the potter house care adult home. I have known Daniela and Rocky for a few years now and their passion to serve people and care for others is unlike any other. Their attention to detail is truly impeccable. You Will feel comfortable, leaving your loved one in their care. It’s truly inspiring to see them step into their passion for serving and supporting others with such dedication and compassion.
Sharon C
Mar 2026
Rocky and Daniela's adult care home is a rare opportunity for your loved one to feel at home while also receiving personalized 1:1 health care. The love and thoughtfulness that went into opening The Potter's House is evident as soon as you walk in. I had the pleasure of working alongside this amazing couple in their original care home that they were running in Oregon, and I have seen firsthand their attention to detail and knowledge in health care as they advocate and care for their seniors. I am so thankful that they are continuing in this line of service to bless the families near Matthews, North Carolina. If you are able to say yes to moving your loved one here, know that they will be treated like family and receive exceptional hands-on care. One of the biggest perks of living here is enjoying Daniela's cooking. I snapped a photo of the sweet bread that came out of her oven... hand made from scratch and so delicious!
Patrice Viakinnou
Feb 2026
I know Rocky and Daniela personally, and The Potter’s House truly reflects who they are. Rocky is thoughtful and committed to excellence, ensuring every detail, from safety to personalized care, is handled professionally. Daniela brings warmth to everything she does, from preparing meals to ensuring comfort and listening to families. Together, they have created a peaceful, dignified, and welcoming home supported by a compassionate, professional team. Come experience the welcoming, peaceful environment they have created; you’ll feel it immediately. Dr. Patrice Viakinnou, DMin, MA, BCPC
The Potter’s House Family Adult Care Home offers Assisted Living.
The Potter’s House Family Adult Care Home is located at 9532 Potter Rd in Matthews, North Carolina.
Reviewers describe The Potter's House as a small, family-run adult care home in Matthews, NC, praising the owners' hands-on, personalized approach to daily care and home-cooked meals. All five posted reviews are five-star and highlight the trust and warmth built by the caregiving couple who operate the home. There is limited independent review volume, so impressions rely heavily on a small number of testimonials.
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