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Brickyard Healthcare - Brookview Care Center

7145 E 21st Street

3.3(31 ratings)· Indianapolis average: 4

Brickyard Healthcare - Brookview Care Center — photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
136
Hospital proximity
Less than five minutes from Methodist Hospital
Rehab therapy
On-site physical and occupational therapy team

What Families Think

Reviews of Brookview Care Center are sharply divided: several families praise the rehab therapy team and specific nurses and aides who go out of their way for residents, while a similar number describe serious neglect, unsanitary conditions, and poor communication. The facility appears to depend heavily on which staff are on shift, with outcomes ranging from attentive, personalized care to allegations of abuse and life-threatening neglect.

The Good

  • Rehab/PT-OT team frequently praised by families
  • Some nurses and aides described as attentive and caring
  • Located minutes from Methodist Hospital
  • Memory care staff noted for dedication to residents
  • Facility described as clean by several reviewers

The Bad

  • Multiple reports of neglect, soiled diapers, and unsanitary conditions
  • One report of a resident's death linked to lack of care
  • Reviewers describe inconsistent staff quality, some rude or dismissive
  • Communication with families reported as poor, especially after deaths

AI-generated from reviews and community data.

About Brickyard Healthcare - Brookview Care Center

Brookview Care Center, part of the Brickyard Healthcare network, is located less than five minutes from Methodist Hospital in Indianapolis, Indiana, placing residents close to major medical resources.

The community offers a variety of short- and long-term care services designed to meet the unique needs of residents, with a team that emphasizes teamwork, grace, and kindness in daily care.

Beyond clinical care, Brookview provides recreational activities and spiritual services to support residents' overall well-being and sense of community.

As part of Brickyard Healthcare, the center aims to foster a sense of belonging, comfort, and care for residents while giving families peace of mind.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 31 ratings combined

3.3★ on Google (31)

Ms Muddy Toes

Mar 2026

via Google

I moved my dad to Brickyard from out of town so he could be closer to me, I was looking for an extension of family and I think that’s just what I found here, everyone is passing the vibe check, if you know anything about adult long term living facilities is they have a “certain” smell, Brickyard has been clean everytime I come to visit, very minimal urine smell…the place is clean & ppl working there are friendly and helpful, my dad came with bed sores that I wasn’t even aware of til the day I came to transfer him, they took great care of him as soon as he rolled in, he had an issue with the tv they was quick to fix it, the one nurse there, is firm yet delicate just what my dad needs! Tia in admissions is top notch she really went hard to keep up on my dad’s case!! This place seems to care about not just my dads physical wellness but also his personal wellness, they encouraged him to even take part in therapy again! So far so great!!

Angel aviles Melendez

Mar 2026

via Google

I had family stay at this facility! They have cared for my family in amazing ways!! They truly care about the residents!

Ida Wheatcraft

Jan 2026

via Google

My mom is currently staying in this place for rehab, she has been treated very poorly by one of the cna. There are roaches crawling around, the place smells of urine and other patients are being abused! This place needs to be investigated!

Brenda Hughett

Dec 2025

via Google

My aunt stayed at Brookview after her stroke. Very professional staff and welcoming environment. I highly reccommend the facility.

Magnificent Smith

Oct 2025

via Google

They do have a very good rehab team.. full time and prn therapist are nice ! Keep up the good job !

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Frequently Asked Questions

What types of care does Brickyard Healthcare - Brookview Care Center offer?

Brickyard Healthcare - Brookview Care Center offers Skilled Nursing / Long Term Care.

Where is Brickyard Healthcare - Brookview Care Center located?

Brickyard Healthcare - Brookview Care Center is located at 7145 E 21st Street in Indianapolis, Indiana.

What do families say about Brickyard Healthcare - Brookview Care Center?

Reviews of Brookview Care Center are sharply divided: several families praise the rehab therapy team and specific nurses and aides who go out of their way for residents, while a similar number describe serious neglect, unsanitary conditions, and poor communication. The facility appears to depend heavily on which staff are on shift, with outcomes ranging from attentive, personalized care to allegations of abuse and life-threatening neglect.

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