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Brickyard Healthcare - Brookview Care Center

7145 E 21st Street

3.3(31 ratings)· Indianapolis average: 4

Brickyard Healthcare - Brookview Care Center, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
136
Hospital proximity
Less than five minutes from Methodist Hospital
Rehab therapy
On-site physical and occupational therapy team

What Families Think

Reviews of Brookview Care Center are sharply divided: several families praise the rehab therapy team and specific nurses and aides who go out of their way for residents, while a similar number describe serious neglect, unsanitary conditions, and poor communication. The facility appears to depend heavily on which staff are on shift, with outcomes ranging from attentive, personalized care to allegations of abuse and life-threatening neglect.

The Good

  • Rehab/PT-OT team frequently praised by families
  • Some nurses and aides described as attentive and caring
  • Located minutes from Methodist Hospital
  • Memory care staff noted for dedication to residents
  • Facility described as clean by several reviewers

The Bad

  • Multiple reports of neglect, soiled diapers, and unsanitary conditions
  • One report of a resident's death linked to lack of care
  • Reviewers describe inconsistent staff quality, some rude or dismissive
  • Communication with families reported as poor, especially after deaths

AI-generated from reviews and community data.

Brickyard Healthcare - Brookview Care Center is a senior living community in Indianapolis, Indiana offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 3.3 out of 5 across 31 reviews.

About Brickyard Healthcare - Brookview Care Center

Brookview Care Center, part of the Brickyard Healthcare network, is located less than five minutes from Methodist Hospital in Indianapolis, Indiana, placing residents close to major medical resources.

The community offers a variety of short- and long-term care services designed to meet the unique needs of residents, with a team that emphasizes teamwork, grace, and kindness in daily care.

Beyond clinical care, Brookview provides recreational activities and spiritual services to support residents' overall well-being and sense of community.

As part of Brickyard Healthcare, the center aims to foster a sense of belonging, comfort, and care for residents while giving families peace of mind.

Types of Care at Brickyard Healthcare - Brookview Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Brickyard Healthcare - Brookview Care Center

3.3overall · 31 ratings combined

3.3★ on Google (31)

Ms Muddy Toes

Mar 2026

via Google

I moved my dad to Brickyard from out of town so he could be closer to me, I was looking for an extension of family and I think that’s just what I found here, everyone is passing the vibe check, if you know anything about adult long term living facilities is they have a “certain” smell, Brickyard has been clean everytime I come to visit, very minimal urine smell…the place is clean & ppl working there are friendly and helpful, my dad came with bed sores that I wasn’t even aware of til the day I came to transfer him, they took great care of him as soon as he rolled in, he had an issue with the tv they was quick to fix it, the one nurse there, is firm yet delicate just what my dad needs! Tia in admissions is top notch she really went hard to keep up on my dad’s case!! This place seems to care about not just my dads physical wellness but also his personal wellness, they encouraged him to even take part in therapy again! So far so great!!

Angel aviles Melendez

Mar 2026

via Google

I had family stay at this facility! They have cared for my family in amazing ways!! They truly care about the residents!

Ida Wheatcraft

Jan 2026

via Google

My mom is currently staying in this place for rehab, she has been treated very poorly by one of the cna. There are roaches crawling around, the place smells of urine and other patients are being abused! This place needs to be investigated!

Brenda Hughett

Dec 2025

via Google

My aunt stayed at Brookview after her stroke. Very professional staff and welcoming environment. I highly reccommend the facility.

Magnificent Smith

Oct 2025

via Google

They do have a very good rehab team.. full time and prn therapist are nice ! Keep up the good job !

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Government Inspection History

10 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 28, 2026Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2026

Oct 7, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance

Aug 28, 2025Health Complaint1 citation
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025

May 27, 2025Health Complaint2 citations
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

Mar 4, 2025Health Complaint2 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2025

Jan 21, 2025Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2025

Dec 20, 2024Fire Safety StandardHealth Standard9 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

Sep 20, 2024Health Complaint3 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

Jun 4, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2024

Nov 17, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 20, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Brickyard Healthcare - Brookview Care Center offer?

Brickyard Healthcare - Brookview Care Center offers Skilled Nursing / Long Term Care.

How much does Brickyard Healthcare - Brookview Care Center cost?

Brickyard Healthcare - Brookview Care Center has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Brickyard Healthcare - Brookview Care Center located?

Brickyard Healthcare - Brookview Care Center is located at 7145 E 21st Street in Indianapolis, Indiana.

What do families say about Brickyard Healthcare - Brookview Care Center?

Reviews of Brookview Care Center are sharply divided: several families praise the rehab therapy team and specific nurses and aides who go out of their way for residents, while a similar number describe serious neglect, unsanitary conditions, and poor communication. The facility appears to depend heavily on which staff are on shift, with outcomes ranging from attentive, personalized care to allegations of abuse and life-threatening neglect.

How did Brickyard Healthcare - Brookview Care Center do on recent health and safety inspections?

Brickyard Healthcare - Brookview Care Center had 10 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Brickyard Healthcare - Brookview Care Center?

Submit the Request Information form on this page to connect with Brickyard Healthcare - Brookview Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Brickyard Healthcare - Brookview Care Center? Claim this listing to update photos, pricing, and details. It's free.

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