Austin Corbett
Jun 2026
There staff members are rude to there residents.
1 / 10Quick Facts
- Total units
- 72
- Medicaid
- Accepted
- Veteran benefits
- Accepts Veterans long-term care benefits
- Medical visits
- Home visits by a nurse practitioner
- Location
- Adjacent to a long-term healthcare facility
- Apartment feature
- Kitchenettes with microwave and refrigerator
What Families Think
Reviews for CrownPointe of Indianapolis are mixed: many families praise the clean building, friendly staff, recent renovations, and the on-site therapy team, while a handful of reviewers describe serious concerns about neglect, staff turnover, and food quality. Several reviews mention improvements under new leadership and administration.
The Good
- Consistently described as clean and well-kept
- Friendly, attentive staff praised by many families
- Recent renovations improved the look of the building
- Therapy team (Vertis Therapy) singled out for praise
- Staff help residents with disabilities join activities
- Several reviewers note improvement under new management
The Bad
- Several complaints about food quality and variety
- Multiple reports of rude or unprofessional administrator behavior
- One serious report of neglect after a fall, with bed bugs and mold
- Some reviewers describe high staff turnover and understaffing for higher-need residents
AI-generated from reviews and community data.
CrownPointe of Indianapolis is a senior living community in Indianapolis, Indiana offering Assisted Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.7 out of 5 across 32 reviews.
About CrownPointe of Indianapolis
CrownPointe of Indianapolis
Situated on the east side of Indianapolis, CrownPointe of Indianapolis, Indiana is a 72-apartment Licensed Residential Care Facility, approved for the Medicaid Waiver Program. This beautiful building provides the amenities and services demanded by today’s seniors and their families. From the beautiful pond and fountain that welcome visitors and residents, to the dining experience that awaits within, CrownPointe of Indianapolis has it all. The caring and helpful staff make sure that every individual need is being met, and our ongoing assessment program insures that each resident receives the necessary amount of care and assistance needed to maintain a high quality of life.
The building is staffed twenty-four hours a day by trained staff. Residents enjoy a wide range of social and recreational programs, three meals a day served restaurant style, home visits by a nurse practitioner, transportation services and emergency pendants to insure the safety and security of each resident.
CrownPointe of Indianapolis is conveniently located on the east side of Indianapolis close to shopping, banking, restaurants and retail stores. It shares the street with a long term healthcare facility adjacent to the property.
Our Facilities
• Licensed Residential Care
• Studio and 1-bedroom apartments
• Kitchenettes with microwave and refrigerator
• Licensed Nursing Staff
• 24 hour on-site staff
• Emergency Response System
• Three balanced meals daily
• Weekly housekeeping/laundry service
• Cable T.V. service
• Private bathroom with shower
• Beauty salon
• Planned activities
• Large sitting areas
• Medical administration
• Pharmacy delivery
• On-site Physician services
• Home Health Care available
• Accept Medicaid Waiver, Longterm Care Ins. and Veterans
Types of Care at CrownPointe of Indianapolis
Assisted LivingHome Health and Hospice
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of CrownPointe of Indianapolis
3.7overall · 32 ratings combined
3.7★ on Google (32)
Cora Thompson
Mar 2026
Great facility, very clean and organized. New management was needed!
Aye Baybay
Mar 2026
This is a really nice facility when I toured for my grandma. The administrator was very kind and informative. You can trust this facility!!!
kammie lane
Mar 2026
It’s clean workers are great it’s clean good food management is awesome if there’s a bad review people are just mean and unpleasant
Whitney Meriwether
Nov 2025
Awesome therapy team! New leadership and administration are all patient centered and truly have the patient’s best interest in mind!
Frequently Asked Questions
What types of care does CrownPointe of Indianapolis offer?
CrownPointe of Indianapolis offers Assisted Living.
How much does CrownPointe of Indianapolis cost?
CrownPointe of Indianapolis has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Does CrownPointe of Indianapolis accept Medicaid?
Yes. CrownPointe of Indianapolis is listed as accepting Medicaid. Availability of Medicaid beds can be limited, so confirm current openings directly with the community.
Where is CrownPointe of Indianapolis located?
CrownPointe of Indianapolis is located at 7365 E 16th St in Indianapolis, Indiana.
What do families say about CrownPointe of Indianapolis?
Reviews for CrownPointe of Indianapolis are mixed: many families praise the clean building, friendly staff, recent renovations, and the on-site therapy team, while a handful of reviewers describe serious concerns about neglect, staff turnover, and food quality. Several reviews mention improvements under new leadership and administration.
How can families visit CrownPointe of Indianapolis?
Submit the Request Information form on this page to connect with CrownPointe of Indianapolis and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CrownPointe of Indianapolis? Claim this listing to update photos, pricing, and details. It's free.
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