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Autumn Lake Healthcare At Cherry Lane

9001 Cherry Lane

4.3(227 ratings)· Laurel average: 4.2

Part of Autumn Lake Healthcare · 47 communities · 4.2★ average

Autumn Lake Healthcare At Cherry Lane, photo 11 / 5

Quick Facts

Total units
155
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
155
Location
Between Washington DC and Baltimore
Specialty focus
Sub-acute rehabilitation and long-term care
Medical oversight
In-house, board-certified specialists for complex cases
Visiting policy
Visitors welcome at any time

What Families Think

Reviews of Autumn Lake Healthcare at Cherry Lane are sharply divided. Several reviewers praise attentive, friendly nursing staff and a clean facility, while others describe serious lapses in basic care, including delayed pain medication, unaddressed call bells, and PICC line/wound care errors.

The Good

  • Nursing staff described as approachable and caring
  • Facility reported as clean and well maintained
  • Physical and occupational therapy praised for professionalism
  • Therapists focus on individualized recovery goals

The Bad

  • Multiple reports of slow response to call bells and requests
  • One report of PICC line and wound care not properly maintained
  • One report of medication administered hours after requested
  • Some reviewers cite poor follow-up from administration and social workers

AI-generated from reviews and community data.

Autumn Lake Healthcare At Cherry Lane is a senior living community in Laurel, Maryland offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 227 reviews.

About Autumn Lake Healthcare At Cherry Lane

Autumn Lake Healthcare at Cherry Lane is a skilled nursing facility located in Laurel, Maryland, between Washington DC and Baltimore. The center specializes in sub-acute rehabilitation and long-term care, providing round-the-clock skilled nursing for residents with complex medical conditions.

The community offers rehabilitative therapy in an outcome-focused environment where individualized recovery plans are tailored to each resident's needs. The therapy team employs progressive, hands-on rehabilitation techniques to help restore strength, mobility, and independence, with therapists dedicated to helping residents achieve their personal recovery goals.

Autumn Lake at Cherry Lane emphasizes creating a warm, inviting atmosphere where physicians, nurses, and therapists work collaboratively to blend expert medical care with an active quality of life. The facility provides advanced care programs for complex medical conditions overseen by in-house, board-certified specialists.

The community features a daily schedule of activities and provides both outdoor and indoor spaces for residents to socialize and remain engaged. Family members and friends are welcome to visit at any time. The facility accepts Medicare, Medicaid, most insurance plans, and private pay options.

Types of Care at Autumn Lake Healthcare At Cherry Lane

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Autumn Lake Healthcare At Cherry Lane

4.3overall · 227 ratings combined

4.3★ on Google (227)

Chey Chey

Apr 2026

via Google

UPDATE: Since I’m unable to respond directly to their reply on my review, I want to clarify that I have contacted the facility repeatedly by phone and email and have received no meaningful follow-up. I specifically requested written communication because I am documenting this entire process. As the POA for my family member, I was simply trying to get answers on their behalf, especially because they expressed fear of retaliation. After I emailed the facility multiple times, they contacted my family member directly in a way that made them uncomfortable, then responded to me by stating that my family member was “their own responsible party,” while still failing to address any of the concerns I had raised. Once again, this facility has refused to take accountability or provide clear answers. ------------------------------------------------------------------------------------------------------- The single star in this review is reserved solely for the occupational and physical therapy teams. Their professionalism and dedication made a meaningful difference in my family member’s recovery, and they deserve recognition for the care they provided. The rest of the experience at this facility was deeply concerning and fell far below acceptable healthcare standards. Upon admission, my family member was recovering from a serious infection and had a PICC line in place, in addition to a recent amputation. On multiple occasions, the nursing staff failed to maintain a proper cap on the PICC line—an essential component for preventing contamination and infection. This is not a minor oversight; it is a clear violation of basic sterile procedure, infection control protocols, and standard nursing care practices. Despite being brought to the attention of staff more than once, the issue was dismissed with explanations that supplies were unavailable, only for replacements to later appear. This pattern repeated several times over the course of the stay, raising serious concerns about both accountability and patient safety. The care of the amputation site was equally troubling. Clear, written instructions were provided by the treating physician outlining how the wound should be cleaned and dressed to prevent complications. These instructions were not consistently followed. Appropriate wound care measures were only observed when a follow-up appointment was imminent. Outside of that, prescribed protocols appeared to be disregarded. Additionally, despite explicit medical restrictions, my family member was permitted to ambulate when they should not have been, placing them at further risk of harm. Beyond these specific issues, there was a broader atmosphere of neglect and unease. Concerns voiced by residents about their treatment contributed to an environment that did not feel safe or professionally managed. This review is being shared only after discharge due to genuine concern about potential retaliation during the stay. Healthcare facilities are entrusted with the well-being of vulnerable individuals. That responsibility demands consistent adherence to medical instructions, strict infection control, and a culture of accountability. Based on this experience, those expectations were not met.

Valencia Ingram

Apr 2026

via Google

My experience is that the staff is friendly but a few issues may arise from time to time with Administrators fulfilling a resolve to a possible mishap. Like not responding to certain email in a timely fashion & addressing a question fully, etc.

Brenda Mason

Mar 2026

via Google

Nursing staff are always approachable to answer any questions or concerns regarding my brother's care. His room is always clean and they staff takes great care in the patients care. Nurse Angel and the rest of the team are amazing.

Lynne Rowe

Jan 2026

via Google

I found the staff at Autumn Lake Cherry Lane to be very professional and caring. The facility was clean and well maintained. I would recommend this rehab center to anyone.

Sherry Cronin

Nov 2025

via Google

Review: Extremely Disappointed in the Quality of Care I am writing this review to share my family’s distressing experience with this facility. My 97-year-old aunt, a resident in their care, was repeatedly neglected. On one occasion, she was left sitting in her own feces after calling multiple times for assistance — no one responded for hours. She also rang for pain medication four times overnight before it was finally administered at 5:35 a.m., an inexcusable delay for someone in pain and dependent on staff for help. Despite multiple calls and a promise from the Social Worker after a very contentious joint call with the Rehab Manager to personally follow up, she never contacted me. On another occasion, my aunt was left sitting in her wheelchair for over two hours, even after repeatedly asking to be helped back to bed. When I visited after in the day, I personally approached the nurses station and asked if someone would assist her back to the bed and was promised they would do so in a few minutes. I called my Aunt when I arrived home 75 minutes later to find out she was still in the wheelchair. This level of neglect and lack of communication is unacceptable for any patient, especially for someone of her age and vulnerability. Families entrust their loved ones to these facilities expecting compassion, respect, and timely care — none of which were provided here. I strongly urge anyone considering this facility to think carefully and look elsewhere for more attentive and humane care.

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Government Inspection History

4 inspection visits in the last three years, 66 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 13, 2026Health Complaint2 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 4, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 4, 2026

Aug 13, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025

Aug 4, 2023Fire Safety StandardHealth ComplaintHealth Standard39 citations
  • Enure that solid fuel-burning fireplaces are not in patient sleeping areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2023

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2023

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

Jan 28, 2019Fire Safety StandardHealth Standard10 citations
  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2019

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2019

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2019

  • Have an externally vented heating system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2019

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2019

  • Have proper medical gas storage and administration areas.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 4, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity B of L: potential for minimal harm, patternCorrected Feb 4, 2019

  • Have properly located and lighted "Exit" signs.

    Severity B of L: potential for minimal harm, patternCorrected Feb 4, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Autumn Lake Healthcare At Cherry Lane offer?

Autumn Lake Healthcare At Cherry Lane offers Skilled Nursing / Long Term Care.

Where is Autumn Lake Healthcare At Cherry Lane located?

Autumn Lake Healthcare At Cherry Lane is located at 9001 Cherry Lane in Laurel, Maryland.

What do families say about Autumn Lake Healthcare At Cherry Lane?

Reviews of Autumn Lake Healthcare at Cherry Lane are sharply divided. Several reviewers praise attentive, friendly nursing staff and a clean facility, while others describe serious lapses in basic care, including delayed pain medication, unaddressed call bells, and PICC line/wound care errors.

How did Autumn Lake Healthcare At Cherry Lane do on recent health and safety inspections?

Autumn Lake Healthcare At Cherry Lane had 4 government inspection visits in the last three years, with 66 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Autumn Lake Healthcare At Cherry Lane?

Submit the Request Information form on this page to connect with Autumn Lake Healthcare At Cherry Lane and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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