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Families describe Elite Home Care Solutions as a responsive, well-managed home care agency serving the Beltsville and Howard County, Maryland area, with particular praise for owner Jesse Epps' hands-on involvement. Reviewers highlight smooth billing, careful caregiver matching, and quick resolution of concerns when they arise.
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Elite Home Care Solutions is a senior living community in Beltsville, Maryland offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 70 reviews.
Elite Home Care Solutions is a home health and hospice provider based in Beltsville, Maryland, offering skilled nursing, long-term care, assisted living, and in-home care services. The company serves families managing conditions ranging from MS and dementia to general care needs.
Families consistently praise the responsiveness and accessibility of leadership, particularly noting quick problem-solving and availability when concerns arise. Caregivers are described as personable and willing, with families highlighting smooth onboarding processes, efficient initial assessments, and the ability to match clients with appropriate care providers. One family wrote, "Jesse has gone over and above to provide professional and dependable care services." Administrative details like online paperwork, billing accuracy, and competitive rates also receive consistent mention.
Elite Home Care Solutions holds a 4.9 out of 5 star rating based on 70 reviews, with families who switched from other providers noting marked improvement in their experience.
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Help Me Choose4.9overall · 70 ratings combined
4.9★ on Google (70)
Andrea Williams
Jun 2024
Elite Home Care offers timely professional service! Jesse is personable and listens to his clients needs and responds with passion and understanding. They have the resources to provide you with the right caregiver for your loved one. I would definately recommend!
Sam Parsons
Jun 2024
Great company with exceptional leadership and detail customer service. Whenever an issue arises they are “always” available and promptly have a solution. Nurses are proactive and engaging, highly recommend this company when it comes to caring for your loved ones. Keep up the great work!!!
Jackie Harris
Dec 2022
Navigating the process with contracting Elite Home Care Solutions was exceptional. Mr. Epps took the time to ensure that my Dad received a male caregiver. Completing the paperwork online was easy and the were user friendly. The in home elevation went smoothly and the nurse was very efficient and professional; she conducted an in home inspection for safety equipment, etc. Elite Home Care bills bi-weekly and are paid online; they in turn file my Dad’s invoices directly to his long term insurance for reimbursement; this process has run smoothly. On the day Dad’s caregiver first reported for work his immediate manager showed up with him to ensure he knew was expected and went over a tidbits and shared she was a phone call away if the caregiver or I had any questions. Finally, I had to contact the management team regarding some minor concerns and habits about Dad’s caregiver; the management team immediately addressed these concerns by counseling and mentoring the caregiver. As of this writing Dad is pleased with his caregiver.
Mark B
Aug 2021
We had a great experience with Elite’s entire staff. The care givers were all very personable, caring, and willing to assist in any way. We had some bad experiences with some other, supposedly good home care companies and decided to switch to Elite. We were extremely satisfied and enjoyed meeting each and every home care professional we were provided from this organization. We used the facility in Howard County, Maryland and would highly recommend them.
Robert F
Jul 2021
Jesse at Elite Home Care Solutions has gone over and above to provide professional and dependable care services for my mom who has MS and dad with dementia. I appreciate that he is readily available and highly responsive to issues and concerns. Billing has been flawless and his rates were competitive. The most important aspect to me is Jesse’s motivation and inspiration to run this type of business. His story is based on personal experiences with the care of a family member and his efforts to bring an improvement to the care of our geriatric community. Elite Home Care is a win-win!
Elite Home Care Solutions offers Assisted Living, At-Home Care and Skilled Nursing / Long Term Care.
Elite Home Care Solutions is located at 4600 Powder Mill Rd Suite #450-T in Beltsville, Maryland.
Families describe Elite Home Care Solutions as a responsive, well-managed home care agency serving the Beltsville and Howard County, Maryland area, with particular praise for owner Jesse Epps' hands-on involvement. Reviewers highlight smooth billing, careful caregiver matching, and quick resolution of concerns when they arise.
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