1 / 5CMS Care Compare
Reviews for Allina Health Restorative Suites (formerly known locally as Interlude) are sharply divided: many families praise the physical and occupational therapy team and the food, while a large number of others describe serious lapses in basic nursing care, cleanliness, and communication. Ratings and comments suggest an inconsistent experience that can vary a lot depending on which shift or staff a resident encounters.
AI-generated from reviews and community data.
Allina Health Restorative Suites is a senior living community in PLYMOUTH, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.1 out of 5 across 45 reviews.
Allina Health Restorative Suites in Plymouth, Minnesota provides short-term rehabilitation care designed to help individuals transition from a hospital stay back to the comfort of their own home. The community is located on the Abbott Northwestern – WestHealth campus, giving residents easy access to acute care services when needed.
Rehabilitation therapy offered at this location includes physical therapy, occupational therapy, and speech therapy, all delivered in a welcoming environment. Following an initial evaluation, therapists customize a treatment plan tailored to each person's specific rehabilitation needs.
Care and treatment plans are developed with direct input from physicians and medical professionals, ensuring a coordinated approach to recovery. Pharmacists and clinicians work together to coordinate medication review and reconciliation for guests during their stay.
When a guest is ready to return home, staff at Allina Health Restorative Suites help facilitate a seamless transition to outpatient services, supporting guests as they return to the activities and lifestyle they enjoy.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.1overall · 45 ratings combined
3.1★ on Google (45)
Robyn Cloud
Jul 2026
Nothing has been done to maintain the building since it opened 10 years ago. Garbage cans in rooms are not emptied regularly. Linens are not checked daily. Bathroom/ toilet not cleaned regularly or even looked at. There seems to be a staff shortage. Patient is very tall, was not provided with a bed that he comfortably fit in. The food is better than hospital food.
Chrishelle Spartan
May 2026
Chris the “HUC” is very rude and entitled
Johne Deppo
Jan 2026
The manager, Lana, was rude, lazy, and completely unprofessional. She talks a big game about “solving problems” but did absolutely nothing to help. Her attitude was the worst part of my mother-in-law’s stay and reflects terribly on this place. Management like this is unacceptable.
Kathryn K
Dec 2025
I had a wonderful experience and in particular Jack the nurse and physical therapy staff helped me every step of the way. Only problem as I had Medicare as my insurance and felt I was discharged home too soon as had problems getting off the toilet by myself and mobility without extreme pain.
Alex
Nov 2025
Had a relative stay here for recovery and the experience was unacceptable. Staff were unresponsive, dismissive, and failed to provide even the most basic level of timely care. Critical needs were delayed, and even essential medications were missed or pushed off with excuses. What they went through bordered on neglect. This facility should not be calling itself “restorative.” I would strongly warn others to look elsewhere.
6 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2025
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 21, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Allina Health Restorative Suites offers Skilled Nursing / Long Term Care.
Allina Health Restorative Suites is located at 2775 CAMPUS DRIVE NORTH in PLYMOUTH, Minnesota.
Reviews for Allina Health Restorative Suites (formerly known locally as Interlude) are sharply divided: many families praise the physical and occupational therapy team and the food, while a large number of others describe serious lapses in basic nursing care, cleanliness, and communication. Ratings and comments suggest an inconsistent experience that can vary a lot depending on which shift or staff a resident encounters.
Allina Health Restorative Suites had 6 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Allina Health Restorative Suites and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Allina Health Restorative Suites? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of PLYMOUTH.
PLYMOUTH, Minnesota0 mi
3.1(17)
Skilled Nursing / Long Term Care
Plymouth, Minnesota0.6 mi
4.1(9)
Assisted Living
Plymouth, Minnesota1.3 mi
4.6(32)
Assisted LivingIndependent Living
Plymouth, Minnesota1.3 mi
5(1)
Independent Living
NEW HOPE, Minnesota1.4 mi
4.2(33)
Skilled Nursing / Long Term Care
Golden Valley, Minnesota1.4 mi
2.8(135)
Skilled Nursing / Long Term Care
Home care agencies serving PLYMOUTH bring help to the house: daily living, companionship, and respite for family caregivers.
