4.3(180 ratings)· Harlingen average: 4.6
Part of Wellsential Health · 67 communities · 4.3★ average
1 / 5CMS Care Compare
Families generally describe attentive, compassionate care at Windsor Nursing and Rehabilitation Center of Harlingen, particularly praising physical therapy staff and nursing during rehab stays. Reviewers frequently name specific staff members for going above and beyond, though a few flagged inconsistent treatment from certain staff and lackluster food.
AI-generated from reviews and community data.
Windsor Nursing and Rehabilitation Center of Harlingen is a senior living community in Harlingen, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 180 reviews.
Windsor Nursing and Rehabilitation Center of Harlingen is a skilled nursing and long-term care facility in Harlingen, Texas, with a licensed capacity of 154 beds. The center serves patients recovering from surgery, serious illness, and injury who need intensive rehabilitation and medical support.
Families consistently praise the facility's physical therapy and rehabilitation teams, with multiple accounts of significant functional recovery, patients progressing from near total immobility to independent walking, and individuals discharged home months earlier than expected. Named therapists like Jay, Patrick, Darnell, and Jessie receive particular recognition for their care and attention. The nursing and housekeeping staff also earn positive mentions for professionalism and compassion, though experiences vary: some families note excellent wound care and attentive daily support, while others report slower response times and inconsistent housekeeping standards. One family appreciated how staff "made the process smooth and stress-free," and the facility's physical environment is described as clean and home-like.
Some residents have experienced noise and disruption from other patients on the units, and a small number of families report concerns about administrative communication, billing practices, and isolated incidents of alleged staff misconduct. These concerns appear less common in the overall review pattern.
Windsor holds a 4.3 out of 5 rating across 180 Google reviews, reflecting mixed but predominantly positive family experiences centered on rehabilitation outcomes and staff dedication.
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Help Me Choose4.3overall · 180 ratings combined
4.3★ on Google (180)
Minerva Reyes
Jul 2026
Wonderful staff,friendly therapists and very clean facility.Thank you all very much for making my stayed very comfortable and special thanks for their patience to my cnas Maria and Vicky and my therapists Gabriela and Jose,God bless you all.
mary
Jul 2026
Only issue I had was getting my pain medicine. Have to wait until required time to ask for them. But had to wait 45 minutes to an hour and a half to get them. Which is not easy on the patient when they were already in pain after total knee replacement. Staff was kind. Diana ( I believe that was her name she has been there 35 years) was fabulous taking care of my needs. Water, food, shower , ice packs. Room was clean. Food was good. Rehab twice daily had me walking right away. Went home after 2 weeks can walk with a cane. Will be back for additional physical therapy.
Leon Gonzales
Jul 2026
My stay at winsor was great my rehabilitación was of the highest quality they new what I was looking for and they delivered the staf was of the highest quality. Thank you for a great stay. Leon M Gonzales
Mary Hewson
Jul 2026
The PT folks were awesome. Jose, Julio, Jesse, Patrick, Darnell, Alex, Gabby, Maria, etc. All were very friendly and called me by name. Jise and Julio worked with me the most. San Juana and Diana were very friendly and helpful with in-room needs. The food left a lot to be desired. Too much of the same thing every day. Had to supplement with food brought in by my husband.
Gilbert Rincones
Jun 2026
My mom had femur surgery and went in for rehab for 3 weeks. I'd Like to make a shout out to Chris Zarape for being professional, informative and kind as to giving my mom a hug at our vehicle upon departure. Don't forget that minor follow up Chris...
6 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Windsor Nursing and Rehabilitation Center of Harlingen offers Skilled Nursing / Long Term Care.
Windsor Nursing and Rehabilitation Center of Harlingen is located at 820 Camelot Dr in Harlingen, Texas.
Families generally describe attentive, compassionate care at Windsor Nursing and Rehabilitation Center of Harlingen, particularly praising physical therapy staff and nursing during rehab stays. Reviewers frequently name specific staff members for going above and beyond, though a few flagged inconsistent treatment from certain staff and lackluster food.
Windsor Nursing and Rehabilitation Center of Harlingen had 6 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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