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Golden Palms Rehabilitation & Retirement

2101 Treasure Hills Blvd

4.4(167 ratings)· Harlingen average: 4.6

Golden Palms Rehabilitation & Retirement, photo 11 / 5

Quick Facts

Total units
60
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
60
Leasing terms
Month-to-month leases across care levels
Memory care access
Secure memory care with no waiting list
Care continuum
Independent, assisted living, and skilled nursing on one campus

What Families Think

Reviews of Golden Palms are sharply divided: several families describe a warm, close-knit community where their loved ones were happy for years, while others raise serious concerns about staffing, cleanliness, and communication on the healthcare side. The physical therapy program is singled out as a strength even by otherwise critical reviewers.

The Good

  • Praised in-house physical therapy program
  • Long-term residents described happy, welcoming environment
  • Staff described as kind and respectful
  • Secure memory care available with no waiting list
  • Month-to-month leases allow flexible aging in place

The Bad

  • Multiple reports of mold or urine smell in building
  • Several reviewers cite understaffing and inattentive front desk
  • Reports of inconsistent information from nursing and director staff
  • One reviewer described nurses eating rather than attending residents

AI-generated from reviews and community data.

Golden Palms Rehabilitation & Retirement is a senior living community in Harlingen, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 167 reviews.

About Golden Palms Rehabilitation & Retirement

Golden Palms Rehabilitation and Retirement is an assisted living, independent living, skilled nursing, and physical therapy community located in Harlingen, Texas. The community serves residents across multiple care levels, allowing them to age in place with flexible month-to-month leases and in-house therapy services as their needs change.

Independent living residents enjoy spacious apartment styles and floor plans alongside restaurant-quality dining and daily engaging activities. For those requiring additional support, the Assisted Living Program provides both full and partial assistance with activities of daily living. The community also offers specialized post-acute skilled nursing care with in-house physical therapy services, including short and long-term rehabilitation tailored to individual needs. A secure memory care home is available with no waiting list.

The campus features a heated pool and full-service beauty salon for resident enjoyment. Monthly activity calendars include group activities, frequent outings, and sight-seeing trips organized throughout the community.

The community emphasizes a warm and compassionate approach to care, describing itself as a close-knit environment where staff are dedicated to promoting resident well-being and comfort.

Types of Care at Golden Palms Rehabilitation & Retirement

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Salon / Barber
  • Swimming Pool
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Golden Palms Rehabilitation & Retirement

4.4overall · 167 ratings combined

4.4★ on Google (167)

Eric Terrill

May 2026

via Google

Amazing facility! Friendly and attentive staff! Norma and Eddie are great! Staff seem very happy and you can see that in the patient care!

Cheryl Palacios

May 2026

via Google

My mother has lived here for over a year. She did not want to make this move but after her first few days she made many friends, got involved in activities and loves the staff. It’s not perfect, but pretty darn close. Norma the manager is great as well as the staff. The residents are great too!!

Char Fos

Feb 2026

via Google

I’m so thankful for the excellent care my mom has received at Golden Palms. The staff works hard and is kind and respectful to the residents. I appreciate them so much.

Katrina Alexis

Feb 2026

via Google

This is an amazing place, Norma Colwell gave me the most wonderful tour, I have relatives that attend and they always say the place is such a dream. They love and enjoy living here!

Louie Rivera

Jan 2026

via Google

I've visited this facility a hand full of times and every time I would enter it would smell like mold and just looking up you see spots of black mold in the hallways. The door where the plaque says "executive director" is always closed and when I ask at the front desk where the director is, it is always the same answers either "she's not in today" or "she's in a meeting" and I've heard that numerous times and I'm the type of person to not bother people when they're doing something important so I let the people in the front know to not to get the director if they're busy especially meetings because important stuff can be going on but, every time I go into that building... really? it's always a meeting and from the looks of it looks like those meetings ain't doing much for the building or residents. A lot of inconsistencies happen between nursing and what I'm presuming is the nursing director, being told two things by two different people and not knowing who to believe personally I would much rather believe the nurse and the information she gave me because I am a very observant person I've noticed that the nursing director and the executive director aren't really there for the patients I never see them on the floor and these poor nurses, I would enter the building and I would see the nurses eating which I have no problem with it I too have family in medical and I know how stressful that can be especially from what it seems in my eyes that this place is short-staffed so they are already doing the job they need to be doing and doing the job of another person and it's absolutely horrible, I get why these nurses stress eat. I mean having patients lives in your hands, those nurses and CNA's are the real heroes but other than that everybody else seems like they're just there to sit and get paid. Absolutely horrible putting all this pressure and tasks on these nurses I always tell everybody I would not recommend this place.

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Government Inspection History

14 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 13, 2026Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 14, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 14, 2026

Apr 15, 2026Fire Safety StandardHealth Standard2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2026

Apr 11, 2026Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2026

Feb 20, 2026Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2026

Dec 10, 2025Health Complaint1 citation
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 11, 2025

May 15, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2025

May 8, 2025Health Complaint3 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 9, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

Apr 15, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2025

Jan 25, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 3, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2025

Nov 21, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

Jun 25, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024

Feb 23, 2024Health Complaint1 citation
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2024

Nov 9, 2023Fire Safety StandardHealth Standard2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

Oct 19, 2023Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Golden Palms Rehabilitation & Retirement offer?

Golden Palms Rehabilitation & Retirement offers Skilled Nursing / Long Term Care.

Is Golden Palms Rehabilitation & Retirement pet friendly?

Yes. Golden Palms Rehabilitation & Retirement lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Golden Palms Rehabilitation & Retirement located?

Golden Palms Rehabilitation & Retirement is located at 2101 Treasure Hills Blvd in Harlingen, Texas.

What do families say about Golden Palms Rehabilitation & Retirement?

Reviews of Golden Palms are sharply divided: several families describe a warm, close-knit community where their loved ones were happy for years, while others raise serious concerns about staffing, cleanliness, and communication on the healthcare side. The physical therapy program is singled out as a strength even by otherwise critical reviewers.

How did Golden Palms Rehabilitation & Retirement do on recent health and safety inspections?

Golden Palms Rehabilitation & Retirement had 14 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Golden Palms Rehabilitation & Retirement?

Submit the Request Information form on this page to connect with Golden Palms Rehabilitation & Retirement and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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