Eric Terrill
May 2026
Amazing facility! Friendly and attentive staff! Norma and Eddie are great! Staff seem very happy and you can see that in the patient care!
Golden Palms Rehabilitation & Retirement
2101 Treasure Hills Blvd
4.4(167 ratings)
1 / 5Quick Facts
- Total units
- 60
- Leasing terms
- Month-to-month leases across care levels
- Memory care access
- Secure memory care with no waiting list
- Care continuum
- Independent, assisted living, and skilled nursing on one campus
What Families Think
Reviews of Golden Palms are sharply divided: several families describe a warm, close-knit community where their loved ones were happy for years, while others raise serious concerns about staffing, cleanliness, and communication on the healthcare side. The physical therapy program is singled out as a strength even by otherwise critical reviewers.
The Good
- Praised in-house physical therapy program
- Long-term residents described happy, welcoming environment
- Staff described as kind and respectful
- Secure memory care available with no waiting list
- Month-to-month leases allow flexible aging in place
The Bad
- Multiple reports of mold or urine smell in building
- Several reviewers cite understaffing and inattentive front desk
- Reports of inconsistent information from nursing and director staff
- One reviewer described nurses eating rather than attending residents
AI-generated from reviews and community data.
About Golden Palms Rehabilitation & Retirement
Golden Palms Rehabilitation and Retirement is an assisted living, independent living, skilled nursing, and physical therapy community located in Harlingen, Texas. The community serves residents across multiple care levels, allowing them to age in place with flexible month-to-month leases and in-house therapy services as their needs change.
Independent living residents enjoy spacious apartment styles and floor plans alongside restaurant-quality dining and daily engaging activities. For those requiring additional support, the Assisted Living Program provides both full and partial assistance with activities of daily living. The community also offers specialized post-acute skilled nursing care with in-house physical therapy services, including short and long-term rehabilitation tailored to individual needs. A secure memory care home is available with no waiting list.
The campus features a heated pool and full-service beauty salon for resident enjoyment. Monthly activity calendars include group activities, frequent outings, and sight-seeing trips organized throughout the community.
The community emphasizes a warm and compassionate approach to care, describing itself as a close-knit environment where staff are dedicated to promoting resident well-being and comfort.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4.4overall · 167 ratings combined
4.4★ on Google (167)
Cheryl Palacios
May 2026
My mother has lived here for over a year. She did not want to make this move but after her first few days she made many friends, got involved in activities and loves the staff. It’s not perfect, but pretty darn close. Norma the manager is great as well as the staff. The residents are great too!!
Char Fos
Feb 2026
I’m so thankful for the excellent care my mom has received at Golden Palms. The staff works hard and is kind and respectful to the residents. I appreciate them so much.
Katrina Alexis
Feb 2026
This is an amazing place, Norma Colwell gave me the most wonderful tour, I have relatives that attend and they always say the place is such a dream. They love and enjoy living here!
Louie Rivera
Jan 2026
I've visited this facility a hand full of times and every time I would enter it would smell like mold and just looking up you see spots of black mold in the hallways. The door where the plaque says "executive director" is always closed and when I ask at the front desk where the director is, it is always the same answers either "she's not in today" or "she's in a meeting" and I've heard that numerous times and I'm the type of person to not bother people when they're doing something important so I let the people in the front know to not to get the director if they're busy especially meetings because important stuff can be going on but, every time I go into that building... really? it's always a meeting and from the looks of it looks like those meetings ain't doing much for the building or residents. A lot of inconsistencies happen between nursing and what I'm presuming is the nursing director, being told two things by two different people and not knowing who to believe personally I would much rather believe the nurse and the information she gave me because I am a very observant person I've noticed that the nursing director and the executive director aren't really there for the patients I never see them on the floor and these poor nurses, I would enter the building and I would see the nurses eating which I have no problem with it I too have family in medical and I know how stressful that can be especially from what it seems in my eyes that this place is short-staffed so they are already doing the job they need to be doing and doing the job of another person and it's absolutely horrible, I get why these nurses stress eat. I mean having patients lives in your hands, those nurses and CNA's are the real heroes but other than that everybody else seems like they're just there to sit and get paid. Absolutely horrible putting all this pressure and tasks on these nurses I always tell everybody I would not recommend this place.
Frequently Asked Questions
What types of care does Golden Palms Rehabilitation & Retirement offer?
Golden Palms Rehabilitation & Retirement offers Skilled Nursing / Long Term Care.
Where is Golden Palms Rehabilitation & Retirement located?
Golden Palms Rehabilitation & Retirement is located at 2101 Treasure Hills Blvd in Harlingen, Texas.
What do families say about Golden Palms Rehabilitation & Retirement?
Reviews of Golden Palms are sharply divided: several families describe a warm, close-knit community where their loved ones were happy for years, while others raise serious concerns about staffing, cleanliness, and communication on the healthcare side. The physical therapy program is singled out as a strength even by otherwise critical reviewers.
Work at Golden Palms Rehabilitation & Retirement? Claim this listing to update photos, pricing, and details — it's free.