MyLivingChoice

The Villas At Osseo

501 Second Street Southeast

3.4(126 ratings)· Osseo average: 3.8

The Villas At Osseo, photo 11 / 6

Quick Facts

Total units
100
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100
Nursing coverage
24-hour nursing staff on-site
Memory care
Secured environment for specialized care
Rehab option
Short-term rehab to return home
Operator
Part of Monarch Healthcare Management's Minnesota network

What Families Think

The Good

  • 24-hour nursing staff for ongoing medical support
  • Secured environment for specialized care needs
  • Short-term rehabilitation to help residents return home
  • Part of a multi-site Minnesota healthcare operator

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

The Villas At Osseo is a senior living community in Osseo, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 126 reviews.

About The Villas At Osseo

The Villas at Osseo is a skilled nursing facility offering short-term rehabilitation and long-term care in Osseo, Minnesota. The community is part of Monarch Healthcare Management, which operates multiple locations throughout Minnesota and focuses on delivering patient-centered healthcare services.

The facility provides a range of care options designed to meet different resident needs. Services include short-term rehabilitation to help residents return home, support for maintaining independence, secured environments for those requiring specialized care, and 24-hour nursing staff for residents who need ongoing medical support.

The Villas at Osseo emphasizes a resident-focused approach to care, viewing residents as individuals beyond their medical diagnoses. The community is committed to delivering innovative care that enriches residents' lives while maintaining a focus on customer service and putting residents, tenants, and families first.

Types of Care at The Villas At Osseo

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Villas At Osseo

3.4overall · 126 ratings combined

3.4★ on Google (126)

Osseo goalie

Jun 2026

via Google

Zero for review on arrival with my brother from hospice I was yelled at by staff at from desk when I asked for directions where to he would not help the transport team. The room has no air conditioning and it was not disclosed to us! We were offered a fan. When I asked for help a nurse told me i don’t work here i’m a fill in to ask someone else down the hall. When someone finally came they came unprepared to change my brother. I asked for 3.5 hrs for him to get his morphine and kept being denied when I brought orders from the hospital along with all his meds to stay on top of his pain. My brother had under 2 weeks and he deserves so much better than this! We will be transferring as soon as we can and I will be filling a maarc report in dental of medications

Denise Lien

Apr 2026

via Google

A loved one was there for three months after many previous hospitalizations and being at many different care centers. During that time he was only hospitalized once for a UTI, which was amazing. Their staff was kind, caring and compassionate. When he was hospitalized for the UTI, the night nurse called the ER to check on him and provide additional health information. When I arrived at the ER the staff told me about the phone call and stated that this never happens - care centers do not call to check on patients. They were extremely impressed. Everyone at The Villas helped to keep him well and cared for so that he could realize his dream of getting on a plane to go back to live the rest of his life in his native county. A special thank you to Olivia who helped orchestrated his departure. And much gratitude and appreciation to the staff, aides and nurses that took care of him: Josiane, Jaspher, Thelma, Comfort, Rufus, Abu, Danielson, Pauline, DON, Casey, Heidi, Leilani, Diane, Mindy, Robert, Boneface, Joy, Dominic. I’m sorry if I missed anyone. ❤️

Erin Truax

Feb 2026

via Google

My uncle recently had a stay for rehab, as he had his hip replaced. The staff were friendly and helpful, and they did a great job helping him. The only complaint he had was the food. Thank you Villa!

LecieG Msp

Dec 2025

via Google

My mother passed away here at this facility , and instead of empathy I was met with no emotion at all.. the caregiver took pictures of my mother (I’m sure that’s probably part of their protocol) but instead of letting me grieve she continued to snap pictures and her exact words were “I need to take pictures” as I wept over my mothers body. Not one person on the floor or building said their condolences. Just straight faced. I think facilities need to have caregivers pass some sort of questionaire before employment because there is no way you do this kind of work with no emotion , no empathy. I didn’t need the staff to be emotional , but no words at all is insane. I truly hope they no longer work there or at any facility because they do not deserve to be around anyone’s loved ones in that vulnerable state.

Debra Crayford

Feb 2024

via Google

Most of the aides are kind and helpful. But when you question them about something, they always turn it around on you. (We canceled your shower this week because you turned it down last week at, 10:30 pm.) They are always short on staff-1 nurse 2 staff for 20 patients. The food is terrible, absolutely disgusting. When you request an alternate, they cannot remember from meal to meal. The food is unappetizing. Two hard boiled eggs and a piece of cold toast. Most meals are served cold. (They do not have heated plates.) The dishes are frequently served dirty. Left over food stuck on the outside of them. Of great importance is that I am highly allergic to cherry and cherry flavor. Guess what, one night I was served Cherries with desert. It was certainly lucky I noticed them and set them aside.

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Government Inspection History

14 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 6, 2026Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026

Jun 12, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 31, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2025

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

May 7, 2025Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 1, 2025

Apr 3, 2025Health Complaint2 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

Feb 10, 2025Health Complaint1 citation
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

Jan 24, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 11, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 20, 2025

Nov 21, 2024Health Complaint4 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

Sep 6, 2024Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024

Aug 22, 2024Fire Safety StandardHealth Standard9 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2024

  • Ensure proper storage of liquid oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Provide a written emergency evacuation plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 21, 2024

Jul 18, 2024Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2024

Apr 25, 2024Health Complaint2 citations
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024

Apr 3, 2024Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 3, 2024

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 3, 2024

Feb 29, 2024Health Complaint3 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

Sep 7, 2023Fire Safety StandardHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Villas At Osseo offer?

The Villas At Osseo offers Skilled Nursing / Long Term Care.

Where is The Villas At Osseo located?

The Villas At Osseo is located at 501 Second Street Southeast in Osseo, Minnesota.

How did The Villas At Osseo do on recent health and safety inspections?

The Villas At Osseo had 14 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Villas At Osseo?

Submit the Request Information form on this page to connect with The Villas At Osseo and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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