Paige Peterson
Jun 2026
Dawn has been working with us for a few years and we love her! On time, respectful and great sense of humor! We could not ask for better care.
1 / 6Quick Facts
- Scheduling flexibility
- Ranges from a few hours weekly to overnight care
- Facility supplement
- Used to add extra help within memory care facilities
- Multi-office operator
- Client used both Edina and Andover/St Cloud offices
- Nurse involvement
- RN on staff assists with care coordination questions
What Families Think
Home Instead in Andover, Minnesota is an in-home health and hospice care agency that families use for everything from a few hours of weekly companionship to overnight or daily support, often to complement care already happening in a facility. Reviewers, nearly all five-star, consistently single out specific caregivers by name as compassionate, reliable, and skilled with clients living with Alzheimer's or Lewy Body Dementia. Families frequently describe the service as giving them personal peace of mind and respite from caregiving duties.
The Good
- Reviewers repeatedly praise specific caregivers by name
- Strong experience with Alzheimer's and Lewy Body Dementia care
- Families describe real respite and peace of mind
- Proactive communication highlighted by multiple families
- Flexible scheduling from a few hours to overnight care
- 4.9 rating across 40 reviews
The Bad
- No published pricing information for services
- One report the agency couldn't meet a caller's specific care needs
AI-generated from reviews and community data.
Home Instead is a senior living community in Andover, Minnesota. Amenities include Transportation Services, Emergency Call System and Wheelchair Accessible. Families rate it 4.9 out of 5 across 40 reviews.
About Home Instead
Home Instead in Andover, Minnesota provides in-home health and hospice care, serving clients who need support ranging from daily living assistance and meal prep to specialized dementia care and overnight support. Families use the service flexibly, some for a few hours weekly, others for intensive daily or nightly care alongside facility-based senior living.
What stands out across reviews is the consistency of individual caregiver quality. Families repeatedly mention specific caregivers by name, Tran, Katie, Chad, Jody, Connie, Sheila, Charlotte, Rebecca, and Lisa, describing them as compassionate, patient, and attuned to clients' needs, especially those with Lewy Body Dementia and Alzheimer's. One family wrote that a caregiver "had my dad laughing in about five minutes." Beyond direct care, families highlight proactive communication and willingness to go beyond the scope of scheduled tasks, plus staff who treated them with support during difficult transitions.
The service has a 4.9 out of 5 rating across 40 reviews, with families emphasizing peace of mind, reliability, and the personal fit between caregiver and client as defining factors in their satisfaction.
Types of Care at Home Instead
Home Health and Hospice
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- Medication Management
- Transportation Services
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Help Me ChooseReviews of Home Instead
4.9overall · 40 ratings combined
4.9★ on Google (40)
Stephanie Ahrens
May 2026
Working with Tran and Home Instead Andover was an experience in professionalism and kindness. Tran took care of Gregg overnights and was compassionate and consistently went above and beyond to ensure his safety and well being. In addition, she provided the family with support, great communication and held our hands and listened to our stories while we went through a difficult time. I slept well when I knew Tran was with Gregg offering him dignity and kindness at all times. Our family is deeply grateful for Tran being part of our journey and would highly recommend her to anyone in search of a great caregiver.
Wendy Booth
May 2026
I have been using Home Instead for mom for just over a year. They have taken excellent care of my mom, who has dementia. They have been there throughout all the big changes that come with disease and have given me peace of mind while I am working. I have three different people that come into my home. All three are great with mom, but Sheila is exceptional. Every life changing event that we have gone through, she has been fantastic!
Nan Gibeau
May 2026
They take Care of you no matter what you need. Megan is great , always supportive, enthusiastic, and a hard worker. I would recommend hod instead to anyone who needs help
Mary Pat Mickley
May 2026
We are so grateful for Chad from Home Instead. He is always prompt, reliable, and willing to help with anything we need. What truly sets him apart is the compassion and patience he shows my husband, who has Lewy Body Dementia. Chad has a calm, respectful way about him that keeps my husband comfortable and at ease, and he treats him with genuine dignity.<br><br>Having Chad as a caregiver gives me real peace of mind. He consistently goes above and beyond, and I would highly recommend him to anyone looking for dependable, kind, and attentive care.
Frequently Asked Questions
Where is Home Instead located?
Home Instead is located at 1883 Station Pkwy NW B in Andover, Minnesota.
What do families say about Home Instead?
Home Instead in Andover, Minnesota is an in-home health and hospice care agency that families use for everything from a few hours of weekly companionship to overnight or daily support, often to complement care already happening in a facility. Reviewers, nearly all five-star, consistently single out specific caregivers by name as compassionate, reliable, and skilled with clients living with Alzheimer's or Lewy Body Dementia. Families frequently describe the service as giving them personal peace of mind and respite from caregiving duties.
How can families visit Home Instead?
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead? Claim this listing to update photos, pricing, and details. It's free.
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