Shelby - An Optalis Health & Rehabilitation Center

46100 Schoenherr Road

3.7(395 ratings)· Shelby Township average: 4.1

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Quick Facts

Total units: 212
Medicare rating: 3 of 5
Ownership: For profit, Corporation
Certified beds: 212
Inspections: View history (59 citations)
Therapy gym size: 10,000-square-foot rehab gym with training suites
Specialized therapy programs: Includes VitalStim, LSVT Big and Loud, lymphedema therapy
End-of-life care: Offers palliative and hospice services on-site
Respite care: Short-term respite stays for caregiver relief

What Families Think

The Good

10,000-sq-ft therapy gym with real-life training suites
Specialized rehab programs like VitalStim and LSVT Big and Loud
Respiratory therapy team monitors residents' oxygen levels
Hospice and palliative end-of-life care offered
Menus shaped by resident feedback with home-cooked options

The Bad

Google rating of 3.7 suggests somewhat mixed reviews
No detailed reviews available to verify care quality

AI-generated from reviews and community data.

Shelby - An Optalis Health & Rehabilitation Center is a senior living community in Shelby Township, Michigan offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.7 out of 5 across 395 reviews.

About Shelby - An Optalis Health & Rehabilitation Center

Shelby Health and Rehabilitation Center, located in Shelby Township, Michigan, is a skilled nursing and post-acute rehabilitation facility operated by Optalis Health & Rehabilitation. The center specializes in short-term rehabilitative care following hospitalization, surgery, or acute medical events, as well as long-term care and respite services.

The facility features a 10,000-square-foot therapy gym equipped with state-of-the-art rehabilitative equipment, including training suites with full kitchens, bathrooms, and laundry facilities designed to help residents improve activities of daily living. The gym also includes a walking track, variable walking surfaces to simulate community environments, and safe patient handling devices. Physical, occupational, speech-language, and outpatient therapies are available, along with specialized programs including lymphedema therapy, VitalStim, falls prevention, and LSVT Big and Loud. Respiratory therapy services are also offered by a team of trained specialists who work with nursing staff to monitor residents' oxygen levels.

Shelby provides long-term care with licensed and registered therapists, respite care for caregivers seeking temporary relief, and signature end-of-life care with palliative and hospice services. The facility accepts various managed care insurance plans, including Medicare Advantage and Medicaid, with financial counselors available to help navigate insurance coverage.

Amenities include private and semi-private suites with handicap-accessible bathrooms and emergency call systems, seasonal landscaping with outdoor courtyards and gardens, HD cable television, and private phone lines. The facility features a dedicated dining room with meals served by staff, and produce is delivered several times weekly. Menus are developed based on resident feedback and include home-cooked options, with special attention to individualized dietary preferences through consultations with clinical dietitians.

Types of Care at Shelby - An Optalis Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

24-Hour Staff
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)
Security

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Reviews of Shelby - An Optalis Health & Rehabilitation Center

3.7overall · 395 ratings combined

3.7★ on Google (395)

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atheer istifan

May 2026

via Google ↗

From my experience, throughout my life my mother has been to several facilities and this particular facility I would recommend with 5 stars. My mother has never been treated with such grace, warmth and professionalism. Tammie Hauss is the admissions / concierge. She came to speak with us and made us feel much more at ease with her warm and genuine personality. She asked me all the right questions regarding my mother’s stay and happiness. My mother has been at other facilities before but I have never experienced such great customer care. She took care of all the details and made sure my mother was always comfortable and taken care of. My mother said she felt like she was at home. I thought Tammie might have been an owner with her approach to handling my reservations. She is very knowledge and she addressed all of my concerns. My mother and I are very satisfied and I hope Tammie is able to teach other employees her way of customer care. I am genuinely excited to not just visit my mother but also to see her. I recommend this facility to anyone looking for a rehab.

Pete Savoie

Apr 2026

via Google ↗

This place is woefully understaffed! Most of the staff I met while my mother was there were capable and as attentive as they could possibly be under the circumstances. I brought up issues to the head of nursing, social workers, the head of PT and the finance person, all of whom admitted that they are seriously understaffed. I was told to call the Director Eric which I did 6 days in a row starting on March 26th and never received a return call. His message is “ hi this is Eric Checkley, sorry I couldn’t come to the phone. I will be out of the office from March 9th to March 16th if you need help call the facility and ask for the assistsnt director Adam Lathrop”. When you call again and ask for Adam they tell you Adam doesn’t have an office or a phone and they put you through to Eric again. I once left a message that his voicemail is out of date and that he might want to update it. I called it today (April 19th) the message has not changed. If you are looking for a facility for a loved one this is a good place if they don’t have any existing medical issues, if they do this place is not the place to get the attention they need. If they are bed ridden and are there to rehab legs, as long as they are ok wearing diapers and waiting 10 minutes to 4 hours for someone to bring them a bedpan theyl’ll be ok. On my mothers last day she was so excited to leave she forgot to lock the wheelchair and when she tried to sit, it rolled away and she fell on her behind and hit her head. She texted me to say she fell and hurt herself and needed to stay. By the time I got there 2 attendants had come in and when told of the fall they checked her for marks and evidence of falling and upon finding nothing assumed she was lying and left the room. Needless to say we checked out. The attached photo was taken after her roommate pushed the call button and waited 20 minutes and no one came. Notice the light outside the room in the background. The person at the desk remained there while a duty nurse completed working with a patient in one of the other rooms then spent about 20 minutes getting out discharge papers ready. Her roommate was still waiting.as we walked away and the person at the desk was still sitting there. The facility is a 1 star, the staff deserve better than Eric!

Bobby Poole

Mar 2026

via Google ↗

Some of these nurses in this facility are amazing Nautica and Alex nominal job as well as Cynthia CNA ARE GREAT Neija Tariq and Nicole. Jenny in pt along with Rebecca and Kristen have done great! Nurse Green and Penny are the bomb. Aly and Sam are great social workers and will definitely take care of you! You will need to be with your loved ones earlier in the day if you were hoping to talk to one of them doctors who don’t seem to be on site as much and the wait at times for medication can be a bit longer as there doesn’t seem to be a pharmacist on site. As most of these facilities deal with the same insurance issues, be prepared to have to figure out another alternative option for your family member potentially even when they are not ready for that.

Melissa M

Feb 2026

via Google ↗

The physical therapy is very good. During years of my mom’s illnesses we’ve been in and out of facilities. I know they all have some problems but if you are listened to and if the problems are addressed that’s a good facility. Shelby Rehab quality of care is awful! No one owns up to errors. The care of the patients is poor. Long wait times, I’m talking an hour wait for brief changes. I’m finding medication tablets on the carpet in my mom’s room. The call lights aren’t working, patients were given a bell to shake. My 92 yo mom who is already weak is not going to be shaking a bell till someone comes in. And there’s the room-the chairs reek of urine. I will say rooms are large and comfortable, if you can tolerate the odor. Summing it up-physical therapy rates 5 stars. EVERYTHING else is zero! The video shows me ringing the bell. I had been ringing for 30 mins., no response. I finally went in hallway to ring bell so somebody would hear it. Needless to say I was not comfortable leaving my mom at this facility over night.

Linda Morton

Feb 2026

via Google ↗

The staff makes feel like I am at home, and makes me feel good about myself. I can come to the staff about anything they have become my family, I will definitely recommend this facility to anyone in need. Not only am I here my sister is here also, all of my nurses, aides, and therapy staff on 600 hall have been wonderful. Mika, Alicia, Shontai, Ari, Laila, and Celina. There are so many more. Thank you so much.

Government Inspection History

11 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Fire Safety StandardHealth ComplaintHealth Standard9 citations

Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2026
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2026
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2026

Sep 4, 2025Health Complaint1 citation

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2025

Jul 10, 2025Health Complaint1 citation

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

Apr 2, 2025Health Complaint2 citations

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025

Mar 5, 2025Fire Safety StandardHealth ComplaintHealth Standard22 citations

Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 1, 2025
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Establish policies and procedures for volunteers.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Provide emergency officials' contact information.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 1, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025

Nov 13, 2024Health Complaint1 citation

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2024

Feb 21, 2024Health Complaint2 citations

Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024

Jan 23, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations

Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2024
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 27, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2024

Sep 27, 2023Health Complaint1 citation

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2023

Sep 18, 2023Health Complaint1 citation

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2023

Aug 17, 2023Health Complaint1 citation

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Shelby - An Optalis Health & Rehabilitation Center offer?

Shelby - An Optalis Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Shelby - An Optalis Health & Rehabilitation Center located?

Shelby - An Optalis Health & Rehabilitation Center is located at 46100 Schoenherr Road in Shelby Township, Michigan.

How did Shelby - An Optalis Health & Rehabilitation Center do on recent health and safety inspections?

Shelby - An Optalis Health & Rehabilitation Center had 11 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Shelby - An Optalis Health & Rehabilitation Center?

Submit the Request Information form on this page to connect with Shelby - An Optalis Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Shelby - An Optalis Health & Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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Quick Facts

Total units: 212
Medicare rating: 3 of 5
Ownership: For profit, Corporation
Certified beds: 212
Inspections: View history (59 citations)
Therapy gym size: 10,000-square-foot rehab gym with training suites
Specialized therapy programs: Includes VitalStim, LSVT Big and Loud, lymphedema therapy
End-of-life care: Offers palliative and hospice services on-site
Respite care: Short-term respite stays for caregiver relief

What Families Think

The Good

10,000-sq-ft therapy gym with real-life training suites
Specialized rehab programs like VitalStim and LSVT Big and Loud
Respiratory therapy team monitors residents' oxygen levels
Hospice and palliative end-of-life care offered
Menus shaped by resident feedback with home-cooked options

The Bad

Google rating of 3.7 suggests somewhat mixed reviews
No detailed reviews available to verify care quality

AI-generated from reviews and community data.

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Shelby - An Optalis Health & Rehabilitation Center

Quick Facts

What Families Think

The Good

The Bad

About Shelby - An Optalis Health & Rehabilitation Center

Types of Care at Shelby - An Optalis Health & Rehabilitation Center

Amenities

Room Amenities

Meals & Dining

Community Amenities

Need help deciding?

Reviews of Shelby - An Optalis Health & Rehabilitation Center

Request information

Government Inspection History

Frequently Asked Questions

Nearby Communities

Shelby Crossing Health Campus

Shelby Manor Senior Living

StoryPoint Macomb

Carriage Hill Living LLC

Bickford of Shelby Township

Hearthstone Communities Shelby I

Prefer to stay home?

Visiting Angels Sterling Heights

Relevar Home Care

Great Northern Home Care