Patrick Burns
Oct 2025
My Step Mom moved into the RPH just a few months ago from another Memory Care facility here in the Rochester area that could no longer provide the level of care (2 person assist, mobility issues) that she needed. I found that most other Memory Care facilities didn't offer that level of care either and fortunately I found RPH. The staff from an Administration level all the way through the kind souls working with the residents have been phenomenal. I wish I knew the employee's name, but one of the first things I witnessed there was an aide patiently, with kindness and care give medicine to a resident who truly needed that type of engagement. I learned that this was the rule and not the exception in how residents are cared for. The other thing I noticed as I first started looking at the facility was that when I took the tour, employees were smiling and engaged with residents, other staff and visitors. Again, I came to see that this was not the exception and it makes you feel good knowing that when you leave, your loved one is in kind and capable hands. I really can't recommend this home enough.
