MyLivingChoice

The Brightonian

1919 Elmwood Avenue

2.9(32 ratings)· Rochester average: 3.9

The Brightonian, photo 11 / 6

Quick Facts

Total units
54
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
54
Ownership
Family-owned across four generations
Specialized Services
Audiology, dental, podiatry, mental health services
Location
Minutes from area hospitals

What Families Think

No detailed family reviews were provided for The Brightonian, but its overall Google rating of 2.9 from 30 reviews suggests mixed satisfaction among those who have rated it. The facility is a family-owned skilled nursing home offering both short-term rehabilitation and long-term care, with additional specialized services on-site.

The Good

  • Family-owned and operated across four generations
  • Offers audiology, dental, podiatry, mental health services
  • Individualized care plans for each resident
  • Located minutes from area hospitals

The Bad

  • Low overall Google rating (2.9) from 30 reviews
  • No published pricing information available

AI-generated from reviews and community data.

The Brightonian is a senior living community in Rochester, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 2.9 out of 5 across 32 reviews.

About The Brightonian

The Brightonian, Inc is a skilled nursing facility located in Brighton, Rochester, New York, offering both short-term rehabilitation services and long-term skilled nursing care. The facility is family-owned and operated, with four generations of experience in senior care.

The community's clinical services include a skilled nursing staff and medical team trained to manage acute or chronic diseases and support residents recovering from surgical procedures. Specialized services available include audiology, dental, podiatry, and mental health services.

The facility emphasizes individualized care, with each resident receiving a unique care plan tailored to their specific needs. The community is located near neighborhoods, shops, and is situated just minutes from area hospitals, providing convenient access to additional medical resources.

Types of Care at The Brightonian

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of The Brightonian

2.9overall · 32 ratings combined

2.9★ on Google (32)

RocVkeT

Jul 2026

via Google

The Brightonian should be ashamed of the conditions I witnessed. I would never trust this facility with someone I love. What I personally observed was beyond unacceptable—it was shocking. I saw mouse droppings around food areas, moldy food sitting in refrigerators, and clear signs that rodents had been eating food intended for residents. No human being, especially vulnerable elderly residents, should be living in conditions like this. This is supposed to be a place where families expect safety, dignity, and quality care, yet what I saw looked more like a serious sanitation hazard than a nursing home. The lack of cleanliness and attention to basic health standards was deeply disturbing. I have photographs documenting the conditions I witnessed, including the rodent droppings, food contamination concerns, and moldy food. These aren’t just minor issues—they raise serious questions about resident health and safety. I hope the appropriate health authorities inspect this facility so residents can receive the clean, safe environment they deserve. If you’re considering this nursing home for a family member, I strongly encourage you to look other places.

Briiana White-Sharp

Apr 2025

via Google

My grandfather had to stay for rehab for about 2 weeks and while on the outside it looks a little "scary" maybe due to the winter and no greenery, it was dated on the inside but very clean. My Grandfather complained that they "checked on him too much" which is a good thing for me as his primary caregiver versus him not being checked on at all. He had a private room and bath and attended PT pretty much 7 days/week. The food was OK to me, he's a picky eater, so he didn't prefer it. He didn't attend any community activities, but they did ask him to join. When I was picking him up at discharge they were cleaning the room across the hall after that resident left, and they were doing a pretty thorough job! We've had my Grandmother (his wife) at the Hurlbut on E. Henrietta Rd, the facility on Behan Rd in Gates which keeps changing names, and Monroe Community Hopsital all for rehab over the last 18 years, so I value people taking the time out to do reviews. Choosing a facility for your loved one is an important task and the reviews I saw led me to choose this facility over the other options Strong provided when my Grandfather was discharged. I'd choose this place again for him if I had to.

Megan D

Jan 2025

via Google

We were concerned about leaving Our loved one for rehabilitation because he had a pretty traumatic hospital stay at rgh , however as soon as we stepped foot in this place we felt the love and care in the atmosphere. Everyone is extremely caring, hands on and make you feel like you don't have to worry leaving your loved one with them. I can't understand why this place isn't a higher review ratings. Thank you for taking care of him and being so amazing with him! I definitely recommend this place for your family member if they need rehabilitation!he is doing so much better and his spirits are lifted 🙏🏼💪🏼

Eileen Wrona

Oct 2024

via Google

Dad was here for rehab, the most amazing staff. They were caring, kind and understanding of dementia care. He was safe and got amazing PT, OT and loved his room, felt like home to him. The nurses and staff went above and beyond to help him get acclimated. It may not be shiny and new but they were amazing. Would definitely recommend especially with older adults that need extra care. Thank you!

Christine

Sep 2024

via Google

My mom was admitted to Brightonian for rehabilitation due to a compression fracture. From the tour and our conversations with Nurse Manager Heather, we felt reassured that my mom would receive excellent care. The physical and occupational therapy management and therapists were incredibly caring and knowledgeable, creating a personalized recovery program for her. One standout aspect was the thoroughness of their documentation. Brightonian excelled in maintaining an accurate and detailed care plan, and follow-up meetings ensured clear and ongoing communication. Thank you to the entire staff—we truly appreciate all that you’ve done for us!

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Government Inspection History

3 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 12, 2025Fire Safety StandardHealth Standard1 citation
  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

Oct 19, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2023

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Dec 21, 2023

  • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Severity B of L: potential for minimal harm, patternCorrected Dec 21, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Dec 21, 2023

Apr 22, 2022Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Jun 21, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Jun 21, 2022

  • The resident has the right to receive notices in a format and a language he or she understands.

    Severity B of L: potential for minimal harm, patternCorrected Jun 21, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Brightonian offer?

The Brightonian offers Skilled Nursing / Long Term Care.

Where is The Brightonian located?

The Brightonian is located at 1919 Elmwood Avenue in Rochester, New York.

What do families say about The Brightonian?

No detailed family reviews were provided for The Brightonian, but its overall Google rating of 2.9 from 30 reviews suggests mixed satisfaction among those who have rated it. The facility is a family-owned skilled nursing home offering both short-term rehabilitation and long-term care, with additional specialized services on-site.

How did The Brightonian do on recent health and safety inspections?

The Brightonian had 3 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Brightonian?

Submit the Request Information form on this page to connect with The Brightonian and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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