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Reviewers of Cobbs Hill Manor offer a mixed picture: some families praise the caring staff and lively activities like flying trips and Niagara Falls outings, while others report serious concerns about staffing oversight, cleanliness, and communication. With a 3.2 out of 5 rating from 22 Google reviews, experiences here appear to vary widely.
AI-generated from reviews and community data.
Cobbs Hill Manor is a senior living community in Rochester, New York offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 22 reviews.
Cobbs Hill Manor is a 127-bed assisted living community in Rochester, New York. It serves seniors seeking residential care with personal assistance and daily support.
Family reviews describe a facility with notably mixed experiences. Some families praise the activities program—mentioning outings to Niagara Falls and recreational opportunities that go beyond typical assisted living—and report that staff showed care and commitment to their loved ones. However, other families expressed serious concerns: staffing structure (notably the absence of a supervising head nurse), meal quality and kitchen management, and difficulty reaching social workers and nurse managers, particularly frustrating for families managing care from out of state. One family wrote, "this is assisted LIVING," highlighting their view that the community embraces an active lifestyle approach.
With a 3.2 out of 5 Google rating across 22 reviews, Cobbs Hill Manor shows meaningful disagreement among families about quality and responsiveness. Prospective residents and their families should carefully discuss supervision structure, communication protocols, and dining standards during visits.
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Help Me Choose3.2overall · 22 ratings combined
3.2★ on Google (22)
belinda king
Jul 2025
My mother has been living here for almost 2 months now and I have left numerous voicemails with social workers and caseworkers and nurse managers and not one soul has called me back. Very uncomforting, especially since I live out of state.
Grace
Apr 2025
Nasty workers, the worst it needs to be investagated
Yetihitman
Apr 2022
If I could rate it lower I would. The other comments listed on this page are from employees. Don't be fooled. If you want to send your loved one to a place where there is no head nurse to supervise the nurses and aides this place does not have that here. If you want a place that has a chef in charge of the kitchen and fix your loved one good healthy meals it doesn't happen here as well. Oh and let's not forget the mice in the kitchen and the residents rooms as well as bed bugs. Please for the love of God keep your loved ones away from this place, protect thier health.
Keyonee Madison
Apr 2019
Great place my mother and grandparents was hear and they took great care of them I love it
Joanna Palvino
Jan 2018
The owner and staff of Cobb's Hill Manor have displayed an incredible committed to serving everyone that needs their support. The extra curricular activities are amazing (bucket list?...fly a plane, go with the gang to Niagara Falls on an Air Boat ride! this is assisted LIVING! I'm impressed and happy to see this unique approach to care.
Cobbs Hill Manor offers Assisted Living.
Cobbs Hill Manor is located at 1175 Monroe Avenue in Rochester, New York.
Reviewers of Cobbs Hill Manor offer a mixed picture: some families praise the caring staff and lively activities like flying trips and Niagara Falls outings, while others report serious concerns about staffing oversight, cleanliness, and communication. With a 3.2 out of 5 rating from 22 Google reviews, experiences here appear to vary widely.
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