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Park Terrace Health Campus

9700 Stonestreet Road

3.7(75 ratings)· Louisville average: 4.1

Park Terrace Health Campus — photo 11 / 5

Quick Facts

Total units
88
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
88
Dialysis care
On-site hemodialysis using medical recliners
Respite stays
Short-term respite from days to weeks
Pet policy
Pets allowed, rules vary by campus section
Nearby medical access
Near University of Louisville ER and spine center

What Families Think

Park Terrace Health Campus in Louisville draws mixed reviews: several families praise the warmth and attentiveness of nurses, aides, and therapy staff, especially in memory care and rehab situations, while other reviewers report serious problems with cleanliness and food quality. Overall the Google rating sits at 3.7 from 75 reviews, reflecting this split experience.

The Good

  • Staff described as caring, kind, and attentive
  • Memory care team learns residents' personal history and preferences
  • Therapy/rehab services praised by multiple reviewers
  • On-site hemodialysis services for residents needing it
  • Respite stays available for short-term needs

The Bad

  • Multiple reviewers criticized food quality
  • One report of severe cleanliness/pest issues and unpleasant odor
  • One report of lazy or poorly-attituded staff members

AI-generated from reviews and community data.

About Park Terrace Health Campus

Park Terrace Health Campus is a senior living community in Louisville, Kentucky, operated by Trilogy Health Services. The campus offers multiple levels of care including independent living apartments and patio homes, assisted living, personal care, memory care, and skilled nursing services to meet residents' varying needs.

The community provides specialized memory care programming designed to support residents navigating Alzheimer's and dementia with dignity and compassion. Programming includes Daily Rhythms activities offering consistent engagement throughout the day, the Best Friends Approach pairing residents with companions familiar with their life stories, and fulfilling activities that stimulate the mind and encourage socialization. Rehabilitation services are available for short-term stays, including physical, occupational, and speech-language pathology, as well as hemodialysis services using state-of-the-art medical recliners.

Lifestyle programming across the community emphasizes social connection and enrichment, featuring fitness classes, arts experiences, enrichment clubs, games, live music, and themed events. Chef-prepared meals are included with most levels of care, with menus accommodating various dietary restrictions including heart-healthy, diabetic-friendly, and texture-modified options. The campus provides amenities such as large gathering spaces, libraries, community rooms, outdoor walking paths, fitness spaces, beauty and barber services, and landscaped courtyards.

Park Terrace is located near major medical facilities including the University of Louisville Emergency Room and Norton Leatherman Spine Center, as well as nearby churches. The community uses clinical-grade alert systems and monitoring technology to support resident safety and quick access to assistance.

Most Trilogy apartments are unfurnished, allowing residents to bring their own furniture and belongings. The community is pet-friendly, with well-behaved pets accepted in most areas, though policies vary slightly by campus section. Laundry and housekeeping services are included with most care levels, and respite care is available for short-term stays ranging from a few days to several weeks.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 75 ratings combined

3.7★ on Google (75)

Michael Burke

Jun 2026

via Google

Let me start by saying the staff is incredible! The doctors, nurse, aids, therapy, cleaning crew down to the kitchen staff and office ladies. Every single person I interacted with was so kind and caring. I would recommend Park Terrace to anyone .

Jim Durham

Jun 2026

via Google

We recently needed a skilled nursing facility and memory care for my mother. We found Park Terrace with help from KY Elder Law and are so grateful for this facility. Emily Wheatley was our contact to enter my mom in the facility for memory care and she is truly dynamic. We just can't praise it enough. Everyone took time to ask questions about my mom, to find out who she is, what she likes and how to know her! Everyone we have encountered from cleaning people, nurses and more have been caring, kind and thoughtful to us and my mother. It's a great place! We are grateful

Kathleen Herling

Jun 2026

via Google

A friend went here for rehab after surgery. Therapy was great. Food was horrible and some of the staff needed attitude adjustments!

Marc Maddox

Mar 2026

via Google

Is one of the most horrible places my family and I had ever been in to. Our mom stayed in this rat hole for two weeks. Was absolutely terrible. The room was infested with lady bugs. The staff were lazy and completely useless. Food were terrible and the staff for that were lazy. Do not send your parent or loved one here. If you do you will absolutely regret it. And you won't forget it because the file stinch will stick to your nose and clothing.

Robert McMichen

Nov 2025

via Google

This is a great place to recover at. My wife was there several weeks. And the staff was great. The administrator Nurse Theresa was the best of all. She makes sure everyday that you are taken care of. The food was good too. The day nurse Pam and the night nurse Leah was very attenditive. Park Terrace Health Campus on Stone Street is easy to get to, and your loved one is very safe and well taken care of.

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Frequently Asked Questions

What types of care does Park Terrace Health Campus offer?

Park Terrace Health Campus offers Skilled Nursing / Long Term Care.

Where is Park Terrace Health Campus located?

Park Terrace Health Campus is located at 9700 Stonestreet Road in Louisville, Kentucky.

What do families say about Park Terrace Health Campus?

Park Terrace Health Campus in Louisville draws mixed reviews: several families praise the warmth and attentiveness of nurses, aides, and therapy staff, especially in memory care and rehab situations, while other reviewers report serious problems with cleanliness and food quality. Overall the Google rating sits at 3.7 from 75 reviews, reflecting this split experience.

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