1 / 5CMS Care Compare
Park Terrace Health Campus in Louisville draws mixed reviews: several families praise the warmth and attentiveness of nurses, aides, and therapy staff, especially in memory care and rehab situations, while other reviewers report serious problems with cleanliness and food quality. Overall the Google rating sits at 3.7 from 75 reviews, reflecting this split experience.
AI-generated from reviews and community data.
Park Terrace Health Campus is a senior living community in Louisville, Kentucky offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 3.7 out of 5 across 75 reviews.
Park Terrace Health Campus is a senior living community in Louisville, Kentucky, operated by Trilogy Health Services. The campus offers multiple levels of care including independent living apartments and patio homes, assisted living, personal care, memory care, and skilled nursing services to meet residents' varying needs.
The community provides specialized memory care programming designed to support residents navigating Alzheimer's and dementia with dignity and compassion. Programming includes Daily Rhythms activities offering consistent engagement throughout the day, the Best Friends Approach pairing residents with companions familiar with their life stories, and fulfilling activities that stimulate the mind and encourage socialization. Rehabilitation services are available for short-term stays, including physical, occupational, and speech-language pathology, as well as hemodialysis services using state-of-the-art medical recliners.
Lifestyle programming across the community emphasizes social connection and enrichment, featuring fitness classes, arts experiences, enrichment clubs, games, live music, and themed events. Chef-prepared meals are included with most levels of care, with menus accommodating various dietary restrictions including heart-healthy, diabetic-friendly, and texture-modified options. The campus provides amenities such as large gathering spaces, libraries, community rooms, outdoor walking paths, fitness spaces, beauty and barber services, and landscaped courtyards.
Park Terrace is located near major medical facilities including the University of Louisville Emergency Room and Norton Leatherman Spine Center, as well as nearby churches. The community uses clinical-grade alert systems and monitoring technology to support resident safety and quick access to assistance.
Most Trilogy apartments are unfurnished, allowing residents to bring their own furniture and belongings. The community is pet-friendly, with well-behaved pets accepted in most areas, though policies vary slightly by campus section. Laundry and housekeeping services are included with most care levels, and respite care is available for short-term stays ranging from a few days to several weeks.
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Help Me Choose3.7overall · 75 ratings combined
3.7★ on Google (75)
Michael Burke
Jun 2026
Let me start by saying the staff is incredible! The doctors, nurse, aids, therapy, cleaning crew down to the kitchen staff and office ladies. Every single person I interacted with was so kind and caring. I would recommend Park Terrace to anyone .
Jim Durham
Jun 2026
We recently needed a skilled nursing facility and memory care for my mother. We found Park Terrace with help from KY Elder Law and are so grateful for this facility. Emily Wheatley was our contact to enter my mom in the facility for memory care and she is truly dynamic. We just can't praise it enough. Everyone took time to ask questions about my mom, to find out who she is, what she likes and how to know her! Everyone we have encountered from cleaning people, nurses and more have been caring, kind and thoughtful to us and my mother. It's a great place! We are grateful
Kathleen Herling
Jun 2026
A friend went here for rehab after surgery. Therapy was great. Food was horrible and some of the staff needed attitude adjustments!
Marc Maddox
Mar 2026
Is one of the most horrible places my family and I had ever been in to. Our mom stayed in this rat hole for two weeks. Was absolutely terrible. The room was infested with lady bugs. The staff were lazy and completely useless. Food were terrible and the staff for that were lazy. Do not send your parent or loved one here. If you do you will absolutely regret it. And you won't forget it because the file stinch will stick to your nose and clothing.
Robert McMichen
Nov 2025
This is a great place to recover at. My wife was there several weeks. And the staff was great. The administrator Nurse Theresa was the best of all. She makes sure everyday that you are taken care of. The food was good too. The day nurse Pam and the night nurse Leah was very attenditive. Park Terrace Health Campus on Stone Street is easy to get to, and your loved one is very safe and well taken care of.
3 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 14, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2024
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Meet Health Care Facilities Code mechanical requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Park Terrace Health Campus offers Memory Care and Skilled Nursing / Long Term Care.
Park Terrace Health Campus is located at 9700 Stonestreet Road in Louisville, Kentucky.
Park Terrace Health Campus in Louisville draws mixed reviews: several families praise the warmth and attentiveness of nurses, aides, and therapy staff, especially in memory care and rehab situations, while other reviewers report serious problems with cleanliness and food quality. Overall the Google rating sits at 3.7 from 75 reviews, reflecting this split experience.
Park Terrace Health Campus had 3 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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