Rene McClellen
Feb 2026
Where do I start everyone was so accommodating & very attentive to my mom’s needs. Our family was welcomed with a friendly staff & our questions were always answered in a timely manner. Thank you Signature South
1 / 5CMS Care Compare
Signature Healthcare Of South Louisville is a skilled nursing and long-term care community where most reviewers describe attentive, compassionate staff across nursing, therapy, and administration. A serious complaint about delayed bathroom assistance and fall risk stands out against an otherwise strongly positive review record.
AI-generated from reviews and community data.
Signature Healthcare Of South Louisville is a senior living community in Louisville, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 93 reviews.
Signature Healthcare of South Louisville is a skilled nursing and long-term care facility in Louisville, Kentucky, licensed for 100 residents.
Families' experiences at the facility are starkly divided. Several describe deeply positive encounters, with staff described as attentive, empathetic, and thorough across nursing, therapy, and support roles, one family wrote, "they have an eye or a sense for quality people." These families praise the facility's responsiveness to both resident and family needs. However, at least one recent account raises serious concerns about basic assistance and fall risk management, describing inadequate help with toileting for a resident marked as a fall risk.
The facility holds a 4.2-star Google rating based on 93 reviews. While many families report meaningful, compassionate care, the contrast with reports of neglect suggests consistency in staffing or oversight may be an area to investigate during a visit.
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Help Me Choose4.2overall · 93 ratings combined
4.2★ on Google (93)
Rene McClellen
Feb 2026
Where do I start everyone was so accommodating & very attentive to my mom’s needs. Our family was welcomed with a friendly staff & our questions were always answered in a timely manner. Thank you Signature South
gary smallwood
Oct 2025
As bad as I didn't want to go to rehab this was the best move I could have made for me. I don't know who can take the credit for hiring the people associated with this facility but they have an eye or a sense for quality people. Everyone I encountered associated with this facility operated at the peak of their professional tasks. Their empathy n humanity touched me.
Bill Mitchell
Aug 2025
My mother was just taken there today and already having problems, getting someone to help her get to the restroom. If she falls due to be neglected, there will be a law suit. She's a fall risk right now. You don't put somebody on a toilet and not go help them up when they get done. She can't do and isn't supposed to do it on her own. She better start getting taking care of better. I will be down there soon and will be watching what everyone does. I'll have a camera in the room for the times I'm not there. I've worked in places like this. I know how people get treated and my mother does not get treated like she's a piece of dirt. She is a human. And needs to be treated like she's a person. You worship the ground, they walk on as well as everybody else in that place.
Kathy Harr
Aug 2025
My mom received excellent care at Signature South. From therapy, administration and nursing to housekeeping and maintenance, everything was heart felt. My family felt like South Family!
Robert Hunter
Jun 2025
I can’t praise the staff at signature South for everything that they did for my mom. They were very vigilante , comforting as well as providing support in every way possible not only for my mom but for me as well. They are great when it comes to their patients and the family I can’t say enough about these wonderful people
4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2019
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Signature Healthcare Of South Louisville offers Skilled Nursing / Long Term Care.
Signature Healthcare Of South Louisville is located at 1120 Cristland Road in Louisville, Kentucky.
Signature Healthcare Of South Louisville is a skilled nursing and long-term care community where most reviewers describe attentive, compassionate staff across nursing, therapy, and administration. A serious complaint about delayed bathroom assistance and fall risk stands out against an otherwise strongly positive review record.
Signature Healthcare Of South Louisville had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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