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Signature HealthCARE at Rockford Rehab & Wellness Center

4700 Quinn Drive

4.2(77 ratings)· Louisville average: 4.2

Signature HealthCARE at Rockford Rehab & Wellness Center, photo 11 / 5

Quick Facts

Total units
110
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
110

What Families Think

Reviews of Signature HealthCARE at Rockford are mixed: several families and staff describe a warm, family-like atmosphere with attentive, compassionate caregivers, while at least one detailed account describes serious concerns about medical monitoring, pain management, and food quality during a rehab stay. A separate reviewer raised concerns about care and billing across the Signature brand, though much of that account concerned a different location.

The Good

  • Staff described as warm, family-like, and compassionate
  • Facility described as clean and well-maintained
  • Family communication praised as excellent
  • Staff said to know residents personally and treat them with dignity

The Bad

  • One detailed report of minimal pain management and medical monitoring during a rehab stay
  • One report described unappetizing food with no menu choices
  • One reviewer said staff pressured them to stay against their wishes

AI-generated from reviews and community data.

Signature HealthCARE at Rockford Rehab & Wellness Center is a senior living community in Louisville, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 77 reviews.

About Signature HealthCARE at Rockford Rehab & Wellness Center

Signature HealthCARE at Rockford Rehab & Wellness Center is a skilled nursing / long term care community in Louisville, Kentucky. The community is licensed for up to 110 residents.

Families rate Signature HealthCARE at Rockford Rehab & Wellness Center 4.2 out of 5 based on 77 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Signature HealthCARE at Rockford Rehab & Wellness Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Signature HealthCARE at Rockford Rehab & Wellness Center

4.2overall · 77 ratings combined

4.2★ on Google (77)

Mary Head

Mar 2026

via Google

One year after being discharged from this place and I would like to state my opinion. I wss seriously I jured in a car accident that left me eith numerous fractures. I wss unable to sit..walk ir stand on my own. I had s cast on my broken ankle and foot for 3 weeks but the double pelvic fracture is what paralyzed me. First of all. This is not a rehab facility This is a nursing home. There is zero interest in any treatment. Everyone is in wheelchairs or bedridden. I could not get into a wheelchair without assistance and e crucisting pain so I spent my time laying flat in bed. Rooms are depressing and cold. Tv does not work. Food is absolutely disgusting. There are no choices or menus. Asking for ice or water is like asking for a million dollars. Its once a day if you are lucky. There is NO medical care. The so called home dr. Is a joke. Not once in 24 days did anyone ask me how I felt or how my pain was. Not once was any vitals taken. Its clear that you are just an insurance che k to them. All I could think about was getting the he'll out of there. Once I got my cast off my son brought me a walker. I began using it to get up and walk to the bathroom and cried every step. The pain was unbelievable but I had to get use to it. I was told i was not free to leave and I would be told when I could leave . No....I am not in prison. I was then told that insurance had approved me for another month . No way in he'll. Im leaving. So the so called Dr comes in and basically trys to bully me by saying im risking my life. I can lose my leg due to infection. Im risking amputation. Then she says I will not be given and pain medication or any medical followup if I choose to leave. Then she begins to degrade me by saying how lucky I am and I need to be more grateful. I'd had enough. My son arrived at 7 am and I was gone by 7 30 am.No one assisted us out. He got me dressed. Got me in a wheelchair and gathered my things. He pushed me out the door and all I got was make sure you leave thst wheelchair. Pathetic excuse for a medical facility. My heart breaks for those stuck in this place. Thankfully I am on the mend and able to take care of myself now. I will give credit where it's due. The nursing assistant Mary was extremely kind to me. The lady named Megan was extremely kind. The daytime charge nurse was extremely kind. The male nurse is the one who told me I was not free to leave and jumped on me when I asked for my pain meds saying I would get them when he had time. No...that's not right. Hire and train your staff better .

Vicky Denny

Jan 2026

via Google

My mom was at signature on Farnsley and they was horrible as wall though looking at another one but I see reviews are the same Farnsley dropped my mother the nurse though she was talking to her boss was talking to me and was trying cover up stuff the employees was stealing stuff out her room everything I hurried up and had my momma discharged before they got a law suit on them now years later they did the same to my father in law to where there are being sued now All Signature nursing facilities need to be shut down the food mad my mom sick a nurse said she told H R what they was doing and that she wouldn't feed that recycled food to her dogs then my daughters father in law was there for rehab they lied said he fell as wall like they said about my mom that couldn't even walk and she knows so why all the sudden would she try but they dropped him and he passed away from his injury there never again runnnn from any nursing facility with Signature name.. and I'm screenshot this cause y'all will delete it but y'all need stop taking ppls money for their loved ones when y'all really don't care about anyones loved ones I'm tell the truth about y'all because God said the truth shall set you free.... Don't forget they will leave your loved ones in pee or bowel where they will develop bed sores and yes proof on everything can be shown........

Glenn Wayne

Nov 2025

via Google

T.Wayne I’ve only been at this facility for about three months, but honestly, it already feels like home. From the very first day, everyone welcomed me with open arms and made me feel like part of the family. That’s not something you find everywhere, and I’m so thankful for it. The teamwork here is incredible — people truly look out for each other, step up when someone needs help, and celebrate every little win together. You can see and feel the love and dedication that go into taking care of the folks who live at Rockford. It’s not just a job; it’s a calling, and everyone here takes that to heart. What stands out the most to me is the genuine compassion in this team. Whether it’s a small act of kindness, a shared laugh, or arriving early to make sure a resident is comfortable, everyone gives 100%. That kind of commitment is inspiring and makes me proud to be a part of it. I may have only been here a short time, but I already know I’ve found something special. Grateful every day to work with such caring people who truly make a difference. ❤️

L Foley

Oct 2025

via Google

This facility truly feels like one big family. The employees here have an incredible amount of love and compassion for their residents—it’s something you can see in every interaction, every smile, and every small act of kindness. They don’t just come to work; they come to make a difference in the lives of the people they care for. You can feel the sense of community as soon as you walk through the doors. Staff members know every resident by name, and they take the time to listen, laugh, and share moments that make each day meaningful. There’s a genuine bond between the residents and caregivers that goes far beyond basic care—it’s love, respect, and connection. It’s clear that the employees here treat the residents like their own family. Whether it’s celebrating birthdays, comforting someone who’s having a tough day, or simply sitting and talking, the heart and dedication they show is truly special. You can tell they take pride in what they do, and that warmth is what makes this place feel like home.

Hope Morris

Aug 2025

via Google

We couldn’t be more grateful for the outstanding care our loved one has received at Rockford Rehab. From day one, the staff has been warm, professional, and attentive to every need. The nurses and caregivers are genuinely compassionate, and it’s clear they treat each resident with dignity and respect. The facility is always clean, well-maintained, and welcoming. The activities offered are engaging and tailored to the residents’ interests, keeping everyone active and socially connected. Communication with the family has been excellent—we’re always informed and feel confident that our loved one is in the best hands. Thank you to the entire team at Rockford Rehab for creating such a safe, comfortable, and caring environment. You’ve brought us peace of mind and made a meaningful difference in our lives

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Government Inspection History

3 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 27, 2026Fire Safety StandardHealth Standard2 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2026

Oct 4, 2024Fire Safety StandardHealth Standard1 citation
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024

Aug 31, 2019Fire Safety StandardHealth Standard12 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity G of L: actual harm, isolatedCorrected Oct 17, 2019

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Oct 17, 2019

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity G of L: actual harm, isolatedCorrected Oct 17, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2019

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Signature HealthCARE at Rockford Rehab & Wellness Center offer?

Signature HealthCARE at Rockford Rehab & Wellness Center offers Skilled Nursing / Long Term Care.

Where is Signature HealthCARE at Rockford Rehab & Wellness Center located?

Signature HealthCARE at Rockford Rehab & Wellness Center is located at 4700 Quinn Drive in Louisville, Kentucky.

What do families say about Signature HealthCARE at Rockford Rehab & Wellness Center?

Reviews of Signature HealthCARE at Rockford are mixed: several families and staff describe a warm, family-like atmosphere with attentive, compassionate caregivers, while at least one detailed account describes serious concerns about medical monitoring, pain management, and food quality during a rehab stay. A separate reviewer raised concerns about care and billing across the Signature brand, though much of that account concerned a different location.

How did Signature HealthCARE at Rockford Rehab & Wellness Center do on recent health and safety inspections?

Signature HealthCARE at Rockford Rehab & Wellness Center had 3 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Signature HealthCARE at Rockford Rehab & Wellness Center?

Submit the Request Information form on this page to connect with Signature HealthCARE at Rockford Rehab & Wellness Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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