MyLivingChoice

Help at Home

2325 Green Valley Rd Ste 103

4.9(16 ratings)· New Albany average: 4.3

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and clients describe Help at Home in New Albany as attentive and personal, highlighting caregivers who go beyond basic duties and an administration that keeps communication open. Reviews consistently mention warmth and reliability from specific caregivers rather than facility amenities, since this is a home health and hospice service rather than a residential community.

What reviewers praise

  • Caregivers described as going above and beyond daily
  • Personalized, attentive care noted by name
  • Admin staff maintain an open-door policy
  • Consistently high 4.9 rating across reviews

What reviewers flag

  • No pricing information published; must contact directly

AI-generated from reviews and community data.

Help at Home is a home care agency serving New Albany, Indiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.9 out of 5 across 16 reviews.

About Help at Home

Help at Home is an at-home care agency serving clients in New Albany, Indiana.

Reviewers consistently praised the quality of care and the attentiveness of caregivers. Multiple families noted that their caregivers go above and beyond expectations, anticipating needs and handling tasks proactively. One reviewer wrote that caregivers "make it so comfortable and easy to talk to." Clients also highlighted the approachability of administrative staff and their open-door approach to working with both employees and families.

Types of Care at Help at Home

At-Home Care

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Reviews of Help at Home

4.9overall · 16 ratings combined

4.9★ on Google (16)

Etta White

Nov 2025

via Google ↗ · Report

I have had many Caregivers and now I have the best one jamie does excellent work she always at work she makes sure I'm well taken care of she should be notice of the good work she does thank you help at home for the best Caregiver

Kathy Hallsen

Nov 2025

via Google ↗ · Report

I have a helper named Jamie, she is the sweetest person I have ever had helped me. Most are it's a job. Not her she makes it so comfortable and easy to talk to. She thinks of everything cause I am forgetful, if she sees it needs done she does the extra. I never thought it could be so easy. I guess you got to get the right company and helper. Thank you guys.

Joseph Grey

Jan 2022

via Google ↗ · Report

Help at home employees go above and beyond on a daily basis to give clients the best care

Sharon Bowers

Jan 2022

via Google ↗ · Report

All the Admin Staff try to treat staff and clients with open door policy.

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By submitting, you're okay with us and Help at Home reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Help at Home offer?

Help at Home offers At-Home Care.

Where is Help at Home located?

Help at Home is located at 2325 Green Valley Rd Ste 103 in New Albany, Indiana.

What do families say about Help at Home?

Help at Home carries a 4.9 out of 5 rating from 16 Google reviews. Families and clients describe Help at Home in New Albany as attentive and personal, highlighting caregivers who go beyond basic duties and an administration that keeps communication open. Reviews consistently mention warmth and reliability from specific caregivers rather than facility amenities, since this is a home health and hospice service rather than a residential community. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Help at Home?

Submit the Request Information form on this page, or contact Help at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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